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VampireFreaks has a rating of 4.8 stars from 7,156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Love your service, great quality. Definitely ordering again
Fast shipping
Cool packaging
And my items were well cared for and as advertised
Fast shipping
They take shop pay.
Quality items
Love this site But I think the sizing charts need more clarity there isnt anything that tells me what 36/34 is measuring or what 9/29 is measuring.
I needed pants and I like this sites stuff
Fangtastic. Awesome selection in many sizes. My son has entered his goth phase and is well supplied.
Clothes for my son
I love this wallet. I got it for my husband for a gift, but not sure if I will give it to him or keep it myself 😍😂
First time buying from here, great experience! Love the tshirts, I sized up because I like baggy & they are perfect! The prints themselves are great quality. Loved the extra little bits included too. Super fast delivery from America to UK, will definitely buy from here again.
Found them online while looking for goth tshirts.
The customer service representative helped me all the way.
Normal experience…don't know what else to say….making me enter 50 characters is obnoxious btw
Because you didn’t send me surveys like this…oh well
Your marketing people not get your brand
Super cool site with some very interesting pieces of merchandise.
It had a few items that caught my attention and interest.
I ordered a handful of tanks and tees along with the Medusa zip up jacket and i am in love! I will be buying most of my tops here from now on. Just need the money to buy some home accessories. Thank you guys!
I placed a large order and did not realize there was a promo going on for a free plushie until afterwards. I reached out and figured it wouldnt hurt to ask if i could still add that to my order. They added it and i received my order in a timely manner in its entirety. I am very pleased! Thank you guys!
I fell in love with the designs right away. Theyre incredible.
Received my product in good condition. Didn't take too long for it to be delivered.
It was perfect! Came in time and no problem whatsoever. The pants are perfect and fit nicely. I would definitely buy from here again.
It had the pants I wanted! And I always
Wanted to buy from VampireFreaks plus I had a wonderful experience with my tracking order and overall experience was good!
One of the rings I received was not the same finish as what was pictured. I purchased a gold ring and what I received was a darker rose gold.
Fast shipping… adorable product just as shown. Very satisfied, will shop here again based on this experience.
I had ordered the Clown blood shower gel for myself before and had to try other scents. It was the perfect birthday present for a friend, too!
I love the names and scent choices. Spooky luxury.
No issues experienced, product arrived quickly and in good condition
It was fine, the order got here on time, and it's a great fit for me
Very well packaged, I love the stickers and post cards. Beautiful packing.
I love the brand and the quality.
Excellent. Easy. Very happy wife! Will be ordering again soon.
Great time shopping here. Loved it and loved my order that I got
IT was... Meh...? Not good. Not bad. I got what I ordered without communicating with any other soul. I certainly am pleased the order was successful.
•poof• There it was. That looks nice. GIMMEEE! Oh. OKAY. Bill me at XXXYYYZZZ.cow...
Everything was amazing as usual! I always get the best items and they are always shipped quickly.
I love the selection, quality, and delivery.
Got an Elvira mug. A bit smaller than I thought it would be. Not a complaint, just an observation. It was packed well and I received it with no issue. Pleased with my purchase.
Good and intuitive website UI
Large variety of products to browse and purchase
Easy payment and tracking information received in a timely manner
Up to date tracking information with no hiccups in delivery
Im goth and emo
Exactly as pictured. They do fit a little snug and my xl thighs kind of eat them. But I still love them.
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
