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VampireFreaks has a rating of 4.8 stars from 7,156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
VampireFreaks always delivers the fire drip!
I wish I had smaller feet so I could fit into their undisputed champion-level boots. Their Tripp pants are the best of the best for raver-tronic or gothed out vibes. Really the one-stop goth shop, hands down
I just had some inquiries and questions on sizes and fit, and was promptly replied to and questions answered. I've done this multiple times, and VampireFreaks consistently answer in a timely manner
Because VampireFreaks eats it!
I chose VampireFreaks because I'm a cool cat
Because VampireFreaks is the vibez
Their styles are unprecedented!
Amazing! Everything is such high quality and so soft! My new favorite pieces in my wardrobe <3
Great product, fit perfectly. Shipped pretty quickly to me.
Had product I wanted in stock
The products were easy to find and sort through, good prices
My husband likes the shirts, and they're a good price
Loved all the items I ordered will definitely be purchasing soon again
You guys are always great, please keep up the good work and be extra kind to yourselves <3
Love a small buisness and always happy to support one!
Great culmination of brands all in one site. I love it and will definitely buy again
I saw it when i was scrolling one day and thought I'd give it a try.
Love the products. Wish larger sizes were available on products longer. Seems as though if you don't order large sizes as soon as a product is released, you miss out.
Love the products.
I can never find size 4x racerback tanks. Always sold out!
Free t-shirt
I got the lover's ghost sweatshirt, with ghost sleeves. It was love at first sight. The quality of the sweatshirt is pretty good for today's quality in sweatshirts. It's never like buying a sweatshirt 30 years ago anywhere with the thickness/ warmth for quality, but was better than some other places I've ordered sweatshirts from over the past few years.
The picture on the shirt & sleeves, made me have to get it. Also last year before Halloween I was looking at that haunted house scene tank top, I love it. I'll probably get it this year. I didn't get it last year cause I wasn't sure what type of store VFs was
If it was coming out of China since it was popping up in my FB feed. But I found out that it's right here in the USA, and true to size & advertising picture so that's what makes the store great. Honest & in the US.
I loved everything I got. It was my second time ordering. I have handed out stickers that I had doubles of from my first and second order to other people who loved the shirts. Great products, I even posted on Instagram.
I like the selection of items and how they are different from other things. There was 1 thing I did not like. I did get a pair of haunted house leggings and they were a bit thin. I'm a thick girl with a booty and these were not made for my body type.
Absolutely love this company. Love the looks of their products, orders ship relatively quick, and everything feels comfortable and well made. They've quickly become my go place for my spooky and dark style.
Other sites have products that feel cheap. Materials feel uncomfortable. VampireFreaks is completely different. Products feel well made, are comfortable, and offer a lot of unique clothing and houseware items.
Everything fine, no complaints here, garment was as advertised.
Smooth transaction, no complaints.item as described, satisfied with product quality
Ordering was very easy. There were lots of beautiful images of each each item to look at and help you decide. It was easy to read reviews of each item. I LOVE the free gift they sent me with my order. I love that there are extended sizes. And last but not least, the items were perfect sizing and exactly are described! Shipping was super fast as well. 10/10 will buy again!
They had exactly what I was looking for.
I love the lay out. It's great little business.I love shopping online it's fast and easy
I love the style and the colors and the patterns
It's great … you could order at your house anywhere you want it's great I love it Websites awesome love all the clothes. Love everything about it it's great.
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Orders arrive in a timely manner. I like the designs. They are pleasing to the eye. I've had many compliments on my t-shirts and bags!
I love the style
I recieved the sweatshirt in a timely manner but based on the pictures on the website i figured the design would be on both the front and the back opposed to just the front
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It delivered quickly and everything was there, overall pretty standard though I do appreciate the transparency, and emails they send you.
I liked The clothing options and heard very good reviews from other people. The prices are also pretty good, very fair and the clothing is of good quality.
Great Site. Love your items. Gave 1 item as a birthday gift. She loved it
Arrived as described. Looks and works fine. No issues. Thank you.
The only place I found what I was looking for
If I'm correct it came early and didn't have to wait over a week or 2
I really liked the skelly cat keychain and thought it would be a cute gift for my boyfriend
Great as usual always something that catches my eye shipping is always quick. And they have a good selection in styles and sizes that suit my need s
Like the products and prices
I received it almost 2 weeks later after they tried saying it was first attempted then delivered that same day it finally was "found" and delivered about 11 days later. Other than that my experience was fine with Vampire Freaks and everything it was just the delivery people that I had a bad experience with.
They were helpful and pleasant to work with
I love their stuff and one day I seen a suggested post so I decided to check it out now I've ordered allot from them. Always a couple hundred at least. I love their stuff.
Honestly one of the best online stores. I love the store so much in matter of a couple months I've ordered a few times and each was a handful of items each time. So worth checking out and in my opinion, it's definitely worth purchasing something. Plus the one time I had a question about my order I got fast and immediate responses. So their customer service from what I've experienced is top notch as well.
The one time I needed to use it was they email and they were quick and responsive. I was very impressed. They did a great job.
Seen a few people on social media post about items they got from there plus I've seen a few ads on my feeds because the stuff I'm into generated the ads to pop up every now and then so figured I'll check them out and haven't been disappointed or looked back yet
I absolutely love my new purse! I get so many compliments on it too!
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
