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VampireFreaks has a rating of 4.8 stars from 7,150 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Anytime I order from Vampire Freaks. I get my stuff way before it's due to come. The packaging is always nice. I have no complaints. I love Vampire Freaks.🖤🖤
I ordered two jackets they fit perfectly. I wear them every day. I ordered the Medusa and the queen of hearts. They came way before they were supposed to they even double check to make sure I was the owner of my debit card which I greatly appreciate so I know that no one will be trying to order stuff and scam me, definitely ordering from Again Vampire Freaks. Everyone asked me where I'm getting my jackets from and I gladly tell them cannot wait to order again.
They were very friendly they explained to me why they needed proof that it was my debit card. They checked back up with me. Customer service was absolutely perfect.
This was the only website where I could find a plus size medusa jacket
I ordered the funeral processional umbrella, and it looks just like the pictures. Good quality, and sturdy. I haven't used it in the rain yet, but i'm very excited to! Unfortunately it ended up being a few days later than the estimated delivery date, and I needed it for a photoshoot, so Etsy refunded the purchase. That being said, I understand the postponement was not the fault of the seller, and would order from them again!
I’ve been trying to find a similar umbrella for a while
Great products and fast shipping! Both vases are beautiful and high quality. Very happy with my purchase.
Vampira and Elvira? Say less.
Love the store love the merch, it matches exactly how I feel inside. Dead 🥰🖤 made a killer fit. 10/10 will be shopping here again
I bought it as a gift and she absolutely loved it. Will definitely buy from here again but for myself.
I like the styles and options available.
The quality and design of the shirts are amazing! My order did take a while then I would prefer but worth the wait :)
The designs of the clothing were something I’ve been looking for.
I typically wear a size large, but when I ordered the women's razor back tank top in a size large it was way too small.the exchange process was seamless!
Needed to exchange for a larger size
Simple, seamless!
Just love the style
The sizes are pretty spot on. Got xl-2xl stuff and it fit well. A little loose, but as a bigger girl I prefer that.
No issues with order. Pants were as expected and still felt like the original quality of Tripp pants.
Cusnyou had Tripps.
I got this zip up for my boyfriend as a birthday gift and he loved it! It super soft and theres so many different designs, i'm glad theres variety
My boyfriend loves the art work
I loved all the shirts! They were for my bf for his Boo basket and they fit him perfectly, and he got some awesome designs! Shipped very fast too
All of the great art!
Fast delivery, great quality products, original designs and durable- I use them daily and they're all holding up pretty well.
They carry specific products I was looking for that had been discontinued at other stores.
Everything arrived quickly and the products were adorable, and as described! I'll order from this site again!
I ordered the Mystery Hoodie pack and everything I received was perfect! Will definitely be ordering from here again.
Love all of my hoodies!
Great quality.
As pictured.
They let you make small changes if you email them.
Repeat customer
Love all of my hoodies!
I've bought alot of them. I think I deserve a free gift or special deal. Lol 😉
Liked designs
Loyal customer
Great choices despite some of the prices with the shipping cost. Also awesome designs any horror fan could love.
Some products are good on the budget, some not so much, but good when caught on a sale. Helps to stylize a person's room somewhere.
As far as my experience goes with VampireFreaks their products really hold up to their quality and purpose. Also they're quite stylish for one's individualism and taste 🖤
I chose VampireFreaks because of the certain style that interests me, and not just of wanting to stand out from the crowd, but it was an affordable price for alot of their products apart from the shipping.
Good service and great quality items, everything ships and arrives early, or on time.
I just love the different types of items and clothing that help spark my creativity, and stand out from the crowd.
Great service, great products, everything a horror fan needs
Lots of great options for journals, well done Vampirefreaks, "goth" damn awesome
Caught a discount happening couldn't resist I was under the vampire's spell ha ha ha!
Better choices than Hot Topic.
Love vampirefreaks! The options available for my child and I. Each of us can show part of our personalities in our own ways!
I live the way I can express my self with VampreFreaks awesome collection!
My exchange experience was flawless. I was able to send back my item and receive the new one in a very fast manner
The products
I am so glad I found your website! Everything is beautiful and the customer service is amazing. Will definitely be shopping again! 🖤
Fedex being difficult to talk with.
Initially they required me to be at home during a work day. Didn't deliver to pick-up locations
The designs.
Very good quality that goes with the price, so I do not regret buying at all!
Took 14 days in the dot to receive the package in Canada!
I got a few items from here and I'm absolutely pleased as bats with each item. I will most certainly be a long time customer….till I DIE!
My amazing vamp bat air freshener smells amazing and looks menacing! Thank you so much my freaky friends🧛🏻
Because you’re unique. You have items I like that I never seen anywhere else.
Vampire freaks is amazing! They always have the best alternative and goth options. Everyone on their team is so sweet, happy to help, communication is great and shipping is always fast!
I love this store and will continue to shop and support vampire freaks! 🖤
Been great! Loved the Christmas sweaters we got and now I'm buying birthday gifts!
Quick shipping and nice packaging, thanks for the little gifts sent with the order, much appreciated.
Has the product that I want
Daughter loved Riot-10 Combat Boots. I enjoy each and every tee I recieved from the mystery bag. Delivery was prompt. Quality products!
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
