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VampireFreaks has a rating of 4.8 stars from 7,150 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
I ordered an umbrella online and it got to my home pretty quickly, but when I opened the package, the handle was broken.
Because of their selection of alternative clothing
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was pleasent, found the spooky items that brought me joy. The targeted adverts in email are pretty strong though.
Because they have offered the best selection of proper spooky items that I've seen and I've kept my eye on them since around 2013.
Fast shipping and everything was there that I ordered plus some really cool stickers. Very happy with both the product of the shirts I got and the service of shipping out fast.
I love the graphic tees. Very cool art.
I had been using the wild for years and had a negative experience I'm glad I switched to your website nothing but positive
Needed a new site I could trust for trip pants
Great shopping experience, the difficult bit for my daughter was trying to decide what choose. Delivery to Ireland was very quick.
The quality of the items is very good, overall we are delighted with our items.
It's just unfortunate we have to deal with customs duty otherwise we woukd shop with Vampire Freaks again.
My daughter loves the Vampire Freaks look and style.
Always have a lovely experience when I order from VampireFreaks-- ships out fast and has free goodies inside like rubber bracelets and stickers!
Bought a jersey devil sweatshirt and it was the perfect quality, and material for those who dont like overly thick and bulky hoodies! Fits not too small but not incredibly baggy! Just right fit. Also perfect for someone like me who wears sweatshirts all year around lol
Its so hard to find clothes with the type of creepy elements and design patterns im usually looking for and vampirefreaks had quite a few items that were exactly what ive been wanting.
I love my Tattoo Fund skull bank, I already have change in it to get started. And my free T-shirt fits great!
They have so many items that I can relate to and enjoy looking at.
Every order that I've done has been amazing. The email updates are hilarious and the products are really good quality. Highly recommend!
Just stumbled on the site after trying to find some goth attire for my girlfriend.
Enjoyable experience. The site is simple to navigate and has a lot of cool items. Would order again. Ten out of ten.
10/10 recommend, everything about the website is very good. The quality of the products is amazing, as is the selection and navigation. Customer service is amazing as well.
Quick responses and very polite.
I love goth and spooky apparel, and not many places sell it.
Honestly love vampirefreaks, was super thrilled to get my items before my trip and they were amazing. I threw everything on at once and ran around excited.
Quick response, on point
The fashion and inclusive, true, sizes
Absolutely perfect as usual, order arrived promptly within the delivery window, carrier altracking was available throughout the process, good quality clothing, zero complaints, all of the stars, thanks to you wonderful humans at VF!
Found y'all on insta, and I like to support sub-culture
I've loved every item I've ordered, and I keep coming back. I love the unique, and quality items offered. Everything is as described, and true to size.
I saw an ad and decided to explore the be site, then I fell in love with the unique offerings.
The printed design was bad but customer service was quick to help the situation and had my new shirt right away! Thx so much!
Great! Quick to respond to my message. Great follow up!
Great designs, fun stuff
I got my order. It was cool. I don't want my review to be a featured review why are you making me type so much 😭
Ordering was easy and took less than a week to arrive. All items were in great condition and exactly as pictured. Clothing was true to size.
Cheaper wishlist items compared to other shops.
I love the clothes, there's a lot of different sizes. The time it takes to package the items for shipping is prompt. Shipping is also fast. Pretty satisfied with the quality of the clothes, the fit, and the look, getting to my house was fast and painless process. Will purchase again.
Style of clothes
I have been a huge vampire freaks fan for many years, will remain a loyal fan. You guys are awesome 🤘🏻🖤
Awesomeness
I ordered a dress that didn't fit but luckily I was able to exchange the dress for some shirts. Very satisfied
My order came sooner than expected and is great quality. The site has a bunch of cute stuff, and I will definitely buy from here again!
I was searching for something specific (a gothic eye mask for sleeping, if it matters) and I found VampireFreaks. I read the reviews, and I decided to order because it seemed trustworthy
I have bought from VampireFreaks several times and I am always excited to open my package. Can't wait to see more new items from them.
I love vampires!
I got what I ordered! Minus the stickers which I wouldn't have noticed, except for the little note telling me that I could keep said stickers if there was a return issue. I also got a pair of pants that was advertised with a small chain on the waist that wasn't with the pants. Not a big enough issue to message about but I do wish I had it.
I got some boots that were too big. Sent them back according to the instructions and got a full refund faster than I'd expected.
I love my Vampire Freaks purchase! You Rock and so do I! Look forward to buying something cool from you again!
Vampire Freaks has a great selection of Goth and Rocker options!
Love Tripp pants! Vampirefreaks has the best selection. Way better than HT! I have told many people who stop me where to buy Tripp pants & other cool stuff
Love the selection & price
Always a great transaction with Vampirefreaks! Love you guys. They always ship fast & I get exactly what I ordered
I love Tripp pants, been wearing them about 30 yrs
My kind of clothes!
They have cool $#*!! Hot Topic went anime and I'm more goth/punk
Needed Tripp pants
Great site! Glad I found you guys. Better selection than Hot Topic!
Best selections of what Iike
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
