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VampireFreaks has a rating of 4.8 stars from 7,151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Always pleased with quality! I had been looking at the item for a little bit and finally decided to purchase it.
You're a smaller company, so I prefer to purchase things.
I love the purse! Prices are comparable to other goth shops. They ship quickly also.
So far so good. Prefer to wait until my product comes, but love the purse!
I saw a purse I really wanted
Incredibly fast!
Amazing customer services… would use again!
Only took 5 days from ordering, till I received it in UK… amazing!
Perfect! Couldn’t ask for better
Selected items no one else sells, and best prices
I wanted to add a couple more shirts to my order to keep the free shipping and the customer service is amazing. I love working with them. I love that they call their customers "boo" too haha i got my order and the shirts are in great condition, the colors are vivid and beautiful! I cant wait for my family's Hocus Pocus Night with these new witch shirts!
I love the graphics and also the pricing isn’t too bad either. Keep releasing new graphics! Im excited to see what else comes out!
I unfortunately I got it a size too big but I think I can have it altered down to fit. Still amazing skirt can't wait to wear it!
I love the style and the material your clothes are made of. Now that I got your skirt amazing material looks like it's going to last forever, love it!
The order shipped fast, was on time, and the product was exactly as described. Perfect condition, good craftsmanship too.
My girlfriend was interested in one of their products
It was nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice
My experience was great! No issues at all with ordering or receiving my package and the quality is excellent! I am very pleased and will definitely be making more orders in the future
I love everything and the extra lil buttons and stickers are cute! The 10% off code for next time is much appreciated as well :)
Used to own an account back in 2007
It was easy to order the thing and I got what I ordered. It arrived promptly and was just as described.
First time ordering- easy to use website and fast shipping! I love my jacket with the ghost on swings on it.
Honestly I can't tell you how much I appreciated the package that was sent it was a little late but once opened for our 1st anniversary I was shocked they even included a congrats note which I thought was perfect and my partner enjoyed all of his gifts especially the tote bag and stickers! We will definitely be ordering again soon!
I chose vampire freaks because me and my partner like things that are odd, cryptic, and gothic I wasn't expecting the high quality products I received and will be back again!
I have always loved shopping on VampireFreaks, they always match my taste and if i were just a bit prettier I'm sure i could model for them.
I trust the site and the options availible to be at least okay quality and ethically produced.
Was super nervous that the dress wouldn't fit seeing as I was an inch over the XXL, but it fits like a glove! I love it so much!
They had the style I needed for the idea I had in my head
Website was easy to navigate and place my order. Shipping was quick. Package arrived safely and was packaged with care.
I saw some ads on instagram and looked further into the website. I like that it’s a smaller businesses and it feels like they really care about their customers vs big fast fashion companies.
Its a great jacked, love it! Took a bit longer to arrive but what can i expect living in Switzerland but still great really
Nice extra and fast shipping. I'm happy it was og tripp nyc and not some knock off will definitely buy from here again.
Cheaper than at Spencer's and great quality wallet, shipping was delayed but because of the hurricane but made it pretty quickly anyway.
VampireFreaks has become a sort of go-to for basic, but quality necessities. It's hard to go wrong with the simple cotton clothing and print model, looks good on everyone, the natural cotton material last a long time, and for whatever reason most store fronts don't have nice enough art that you'd actually want to wear out in public(VampireFreaks ranges from nice stuff, to downright SUPERB)
A general issue with a lot of alt fashion is the rise of synthetics, polyester/faux leather which tends to be either less durable, or less comfortable when you're actually out clubbing or hitting concerts, which is where you'd really want to show off your clothing choices, I find myself coming back for how reliable the formula is to pick a graphic piece, some nice pants, and know I can trust it to last me a long while and look good while doing it, at a surprisingly reasonable price no less.
The special offers are fun, and I appreciate how VampireFreaks opens itself up as a storefront for other brands, a lot of times I find myself browsing, and end up finding a few things I like that go well with whatever I'm buying at the moment.
I come back to shop because VampireFreaks is more of a reliable staple than anything else when you're unsure what to go for, and in a way it tickles that collectors itch seeing the new designs that come out periodically and getting the chance to grab the ones you'd like.
Bonus points to whoever packages the shipments at VampireFreaks, they tend to have fun packaging little bonus goodies in the shipments I've gotten, seems like they have fun with it and want.to show appreciation to the communities they cater to, it's always a nice and thoughtful touch
I went into a physical store front that carried various brands, after digging through some shirt racks with a couple friends we found only two brands that consistently carried designs we thought looked fantastic, one of those was VampireFreaks, I went home and dug through the website after finding the name, liked the stuff, saved up for a while and came back and bought directly there next time for a larger order
No hiccups, received without delay. As in all things I've ordered from Vampire Freaks, descriptions are spot on.
Everything arrived fast and packed extremely well. I absolutely love the mother of hadies necklaces I've purchased each one is unique and made extremely well. I now have 3 of her items.
Because they carry a variety of items that fit my aesthetic. I've purchased clothing and jewelry that are extremely unique.
I've ordered from VampireFreaks a few times and each time has been great. Fast delivery. Great communication about shipping and delivery.
Their stuff is cool!
Good experience, but since you have emailed me twice, I will mention that the harness was not what I expected, I didn't realize there was a collar attached, my mistake
Because it kept coming up in my searches and that harness looked so cute, not to mention I’ve met the owner at an event I was performing at and thought that he was super cool
Wish they had long shirts. But the graphics are dope. I would buy all my shirts from them if they had talls.
Cause they sick
My Vampons arrived just as estimated. I made a video of my putting one in my nose to promote my book because I'm crazy and a little depressed…
These were a birthday gift for my husband and he LOVED them. Great quality and true Trip jeans. Will definitely be buying again.
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
