- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
VampireFreaks has a rating of 4.9 stars from 7,151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Although my product initially came with a tear, their customer service was very quick to help fix the situation exactly how it needed to be.
I ordered a few amazing pieces of clothing that ended up fitting so well. I love this store.
Because they're awesome
It was great. No problems. The bags was very cute and I will be buying from here again.
I initiated an exchange for a product in a different size and my new item was promptly dispatched.
I liked the products offered.
VampireFreaks was very quick with a response when I bought the wrong size by mistake. I got an email back within one business day and I received my replacement items just in time for an event!
I emailed VampireFreaks on the evening that I got my package and realized that I had ordered shirts a few sizes too small. I got a response from the team the next morning letting me know that my returns were being processed. Within a few days my replacement shirts came in the correct size just in time for an event. I'm very pleased with the customer service and I'd definitely shop here again because of it!
I was excited to see that it carried sizes up to 3XL, as it can be hard to find alternative or gothic clothing at times.
I love their designs! Enjoy getting little freebies like pens and stickers, gives that special touch. Absolutely love that they are affordable and always running sales on top of reasonable prices. Never had any issues with anything and enjoy getting updates on shipping status along the way.
I love the designs and the range of products to get the designs on. Prices are amazing! Leggings with pockets with awesome designs that aren't $100 dollars is unbelievable.
Easy to navigate site, great selection and quality items, and fast shipping! Will definitely choose to shop here again
The designs drew me in, i love the dresses available
Very helpful, when I contacted them due to an online order that didn't took my code for the free tote. They resolved it right away.
Very helpful and promptly resolving issue.
We got these super amazing boots from this website for a wedding we went to in Portland. My husband's boots fit him perfectly! But sadly mine were a little tight in the calf, but they are beautiful. If I could I would own every boot off your site lol overall it's been a great experience 🖤 I am a size 8 1/2 (women's) and bought the dark academia boots (so I sized down to a 7, just for reference!)
We are returning the boots, but the customer service was prompt and efficient! Thank you all again so much for your help. 🖤
How could I not choose VampireFreaks?!? 100/100
Amazing and the woman was kind when I called over the phone to check that status of my order. Thank youuuu
Love the clothing and style here
There was a pair of platform Demonias that was advertised, and it was on sale too - the right size, the right platform height, and a decent price too. Unfortunately the shoe was out of stock, even though it was advertised. Not a problem, but inconvenient to an extent.
It helps me craft an alternative style that I enjoy, without being overly priced.
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Top notch pins in my order. One of Elvira with two spinning pumpkins in front. Just incredible.
Searching for something specific, found them.
Good service. No complaints. Would order again if I find something else I like in my size.
An ad on Facebook caught my attention. Not often I can find punk/alternative/goth clothing for big men.
The shopping process for this item was easy and quick. I would shop from the store again.
Saw it on Facebook
I got a cool pen and a couple of stickers for free with my order that I wasn't expecting. I got all my items delivered on time, as ordered, and in excellent condition.
I ordered a pair of arm warmers with metal accents around 11 years ago that I still wear often to this day. I appreciate good quality items that live long.
Love the bag I bought, I'm very happy with it. The closure is a bit fiddly, though..
Wanted a specific item VF carried
Wonderful. I will be a repeat customer I've ordered clothes and bags and slippers and everything has been awesome.
Love the style
One of the easiest shops I have ever ordered from and greats products. I LOVE my little Cthulhu he is AWESOME!
Shipping was timely outfit was close to as shown in pic and material felt nice. Very pleased
Just happened to run into it.
An amazing website with loads of really cool items, the clothing designs are fab too. Only thing that bothers me is the quality of the clothing isn't great, the last tshirt I bought was a bit see through. I bought a long sleeved top a few months ago and even though it wasn't see through it was still thin. The pricing on the clothes is too much for the cheap quality you receive.
I love anything with a gothic/horror design
Loved everything that came in the mystery box. My favorite piece, which is hard to pick was probably the bag. So cute and sturdy.
Cute, sturdy stuff frequently for a reasonable prices.
Always a great experience shopping with VampireFreaks! Fast service and I love the creepy cute mail packages!
They're a trusted Company. They have everything and more you could want 🖤🦇
I saw something I wanted to buy. It was the
The stuff I ordered was really cool and I loved it, will definitely order from here again!
I liked the items they had, cute.
Really great website and has amazing stuff. I feel like a lot of places don't have good goth attire but this website does!
Really needed some cute goth sandals and they had my size!
I was really pleased with the quality of items that came with the mystery bundle. The mystery hoodie ended up being my favorite item from this haul.
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
