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VampireFreaks has a rating of 4.9 stars from 7,151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
So pretty! I love it for concerts. Girly yet tough. I would definitely order again.
Supporting an independent business is important to me. Love the customer service and my kids love the stickers in each package.
Love this wallet so much, always flex it to my friends and coworkers and people around me in my life. So cool:^)
Good place to shop with good item selection.
Wasn't too big on air fresheners scent don't last but a day but everything was good
Amazing Quality and Fast Delivery! I couldn't be happier and look forward to the next purchase!
My gown fit perfectly and I received a cute pen as a nice surprise in my package! Love 🖤🦇
This brand fits my style perfectly
Amazing as always! I love this shop, everything always arrives very quickly!😀 cheers to ya! 🖤🖤🖤
Why wouldn’t I? This shop has always been my biggest go to for goth and alt clothing!🤘
LOVE THIS COMPANY!
Always great shopping here!
I LOVE MY ORDER AND THE FREE BAG!
Great shipping time, great customer service and amazing products!
Always fast shipping, great customer service and awesome products!
I always love shopping here! Amazing service, coolest products ever by smaller companies and always great deals!
I'm always ordering from them because I trust they will always get me a great product with the least amount of problems.
#1 Tripp pants are awesome! #2 personalization is important to me.
Always awesome to buy from Vampire Freaks! Great merchandise and fast, safe shipping! I have placed numerous orders and have never had one problem.
A+++++++±++
I love the merchandise and prices!
Service was awesome I can't imagine better customer service to be honest. I've got only one problem with the black one pair of tripp nyc but i don't have that much energy to send it back and then waiting 2 weeks again for my package.
Nice price and
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I initially received the wrong item, but the response was gracious and quick.
Gracious, responsive and fast.
Generally not my vibe, but you guys had the exact thing I needed.
Easy as always. Great prices and fast shipping. Always promo codes or sales
I've ordered for myself before n loved my hoodies. So when my 13 yr old needed a new hoodie I flew to your site. He LOVES it, all his little friends kept asking him where he bought it.
Allot of great items and there shipping is great & quick. Thank you.
Favorite place to shop for clothing and will continue to keep shopping here
I love the style being sold there… definitely my kinda place
The experience was great! The items came quickly and are better than anticipated
Saw merch online
Boots are amazing, love them! Packing was awesome as well. Love this place!
I was so happy because both of these orders came in so quickly!
Everything arrived just fine! Love everything! The packaging on this makeup is great!
You guys consistently have great stock
Service was remarkable. Customer care was very awesome. A great place to shop.
The lady I spoke to was very helpful,and extremely informative. She knew had to remedy the problem I encountered. Was very pleasant as well.
Found their website online,and gave them a try. Just because of the service I received,I would recommend to all my friends and family. When I can,I will definitely be doing shopping with them!
This dress came right on time and was absolutely stunning and great material.
Ordering was very easy and it was a present for my niece Phoenix
They have some really nice things and I ordered for my sister
Very good service very quick responding and helpful. Will definitely be buying more
I wanted tripp nycs
Very fast delivery. And package was well done. Very pleased with my order
Great drawings on shirts
I love my pens,sweatshirts and bags! I get a ton of compliments on them
It popped up on my Facebook age
I love everything I have bought!🖤 I get compliments on my hoodies!
MEDUSA!🐍🐍🐍
I’ve ordered before and loved everything I got! And I loved the free things they sent.
I found exactly what I needed and the website is easy to navigate.
I was looking for a specific product and needed a distributor that was in the US.
Everything I ordered was very well packaged, and I was super happy with the quality of my products
I chose vampirefreaks cause everything looks so cool and awesome
I got my order soon after i ordered it so I was very happy with the shopping experience
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
