• VampireFreaks

2024 CUSTOMER CHOICE AWARD

VampireFreaks

Overview

VampireFreaks has a rating of 4.8 stars from 7,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.

  • Service
    641
  • Value
    281
  • Shipping
    282
  • Quality
    4796

Proactively asks for customer feedback

This company responds to reviews on average within 14 days

Positive reviews (last 12 months): 96.8%
Positive
2,532
Neutral
44
Negative
41

Instant Feedback

11,199 reviews

21
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How would you rate VampireFreaks?
Business's Favorite Review

“I love seeing all the great products at great prices!”

Kristy C.
1/3/24

I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!

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Top Positive Review

“This experience was one of the best in my life!”

Kayla S.
12/20/23

This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.

Reviews (7,155)

Rating

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Reviews that mention popular keywords

vampire freaks (461) quality products (141) delivery time (40) tripp pants (57) customer service (458)
Thumbnail of user jojor12
2 reviews
0 helpful votes
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July 5th, 2022
Verified purchase

Delivery was quick and painless. Took less time than anticipated.

Reason I chose this business:

Because it's hard to shop for gothic fashion when you're Canadian and NOT pay an arm and a leg. :)

Quality
Thumbnail of user mariahm124
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Arrived super fast. Very reasonably priced.and good quality

Reason I chose this business:

The price was very reasonable and the pins are bomb

Quality
Thumbnail of user savannaha41
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Amazing experience, great website layout, fast shipping to Canada

Reason I chose this business:

Amazing supply of alternative clothing

Quality
Thumbnail of user ryanh974
1 review
0 helpful votes
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December 29th, 2021
Verified purchase

Great, simple, found what I was looking for and quickly shipped

Reason I chose this business:

Had the product I was looking for

Quality
Thumbnail of user violett30
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Great company and fast shipping! The products on here are of amazing quality!

Quality
Thumbnail of user kaylak246
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Very pleasant. Wide variety of items. Absolutely loved it

Reason I chose this business:

They have items I've never see anywhere else before

Quality
Thumbnail of user ashleym1552
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

So happy w my purchase. Shipped promptly & exactly as described

Reason I chose this business:

Was a user when it was a social media site. Wanted to support the store

Quality
Thumbnail of user halep1
1 review
0 helpful votes
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December 29th, 2021
Verified purchase

Love the packaging. High quality products as well.

Reason I chose this business:

Clothes that I like that were sold out are in stock here

Quality
Thumbnail of user cindyh607
1 review
0 helpful votes
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August 14th, 2020
Verified purchase
• Updated review

Great experience. Super fast shipping. Definitely would shop with you guys again. Thanks.

Reason I chose this business:

Just happened upon it looking for enamel pin

Value
Shipping
Quality
Thanks
August 7th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Just happened upon it looking for enamel pin

Thumbnail of user jasonb2557
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Good updates. Items arrived as expected, And in perfect condition

Reason I chose this business:

Good selection men's pants

Quality
Thumbnail of user jackiec500
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

Great. Easy process when ordering. Tracking and delivery was excellent

Quality
Thumbnail of user belenr8
1 review
0 helpful votes
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August 5th, 2021
Verified purchase

It was great, I also received a bracelet, pin and stickers really nice packaging

Reason I chose this business:

Better price amazing stuff

Quality
Thumbnail of user ss992
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

Loved the little extras i almost accidentally threw out

Reason I chose this business:

Had an image close to what i was looking for

Quality
Thumbnail of user dawnw709
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

The ordering process was really easy. Received my items in a timely manner.

Reason I chose this business:

Amazing products you can't find any where else.

Quality
Thumbnail of user mateov12
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

Great purchase experience, fast delivery, the best quality.

Quality
Thumbnail of user arlenef92
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Thank you so much for the pen and stickers! Bag was great!

Reason I chose this business:

Great deal and price

Quality
Thumbnail of user donnag1670
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Straightforward intuitive. Quick shipping. We'll packaged

Quality
Thumbnail of user luisd271
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

Fast shipping is what matters. The item arrived as expected.

Reason I chose this business:

For their cool badass stuff

Quality
Thumbnail of user blancag81
1 review
0 helpful votes
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August 5th, 2021
Verified purchase
• Updated review

Easy and fast shopping experience. My daughter will love what I got her.

Reason I chose this business:

My daughter saw a hoodie she wanted from there

Quality
Easy and fast shopping experience
July 24th, 2021
Verified site experience
• Previous review

Easy and fast shopping experience. My daughter will love what I got her.

Reason I chose this business:

My daughter saw a hoodie she wanted from there

Thumbnail of user amandas2355
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Amazing product and fast shipping, includes many extra items that are very cute

Reason I chose this business:

I was looking for good goth clothes that are not too over the top

Quality
Thumbnail of user diabolousc
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Awesome selection and speedy delivery. Great experience!

Reason I chose this business:

You guys had what I had scoured the web looking for.

Quality
Thumbnail of user cynthiab1456
1 review
0 helpful votes
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June 28th, 2022
Verified purchase
• Updated review

Quick and fast service. Too many choices. Check out was smooth.

Reason I chose this business:

Promotion deal

Quality
Love shopping online
January 7th, 2022
Verified purchase
• Previous review

Love shopping online. It's quick, convenient and private.

Reason I chose this business:

The additional 20% off clearance. I got another Furry Bones for my collection.

Quality
Everything was smooth
July 29th, 2021
Verified site experience
• Previous review

Everything was smooth. Had exactly what I was looking for.

Thumbnail of user christineb1797
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Thanks! My niece loves her pants, your product is fabulous!

Quality
Thumbnail of user matthewn477
2 reviews
0 helpful votes
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June 28th, 2022
Verified purchase

Quick shipping will be ordering more products. Very pleased with quality of material used.

Quality
Thumbnail of user bobbiep75
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

The order was delivered as promised. I am extremely satisfied with my purchase. So cute!

Reason I chose this business:

Recommended by a family member.

Quality

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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.

Business Highlights

  • Trusted Brand Since 1999
  • Ships Fast from the USA
  • Easy Returns & Exchanges

Company Representative

Thumbnail of user jetb3
Jet B.
Typically responds within 14 days

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