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VampireFreaks has a rating of 4.8 stars from 7,154 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Father's Day gifts. He loved them, items came super quickly
Spooky stuff for my spooky love
Vampire Freaks is a great store for those who are goth or punk.
I used their website for a while when it was a forum. I'm happy the online shop is still around, but saddened the forum was gone.
You're doing great, love how fast and easy my experience was.
Emails about new stock
You're doing great, love how fast and easy my experience was.
Emails about new stock
Ordering was fast and easy! Love the hand warmers I got!
I saw that they sold some arm warmers I thought were really cool and hadn’t seen anywhere else
Excellent product I really like your accessory line
Excellent! Quick, easy ordering, fast delivery, awesome jacket!
They really have unique items you just can't find anywhere else.
Love you guys
Fast shipping and packaged great
I will be back for lots more!
Selection and price
Awesome online shopping experience. Fast delivery, and quality stuff. Tons of cute extras, too.
I'm a returning customer. You never disappoint.
I love the old school baggy tripp pants! Excellent.
They are the best site for tripp NYC pants
They are the best site for tripp NYC pants
Fast and easy. Quick delivery. Would recommend no problems whatsoever.
Simple, quick and satisfactory. Will be using this service again.
Searched Google for my desired product, VF had exactly what I was looking for. Great quality for a fair price.
No problems encountered. Fast delivery, good quality.
My experience was fine. That's all I have to say about that.
My sons style
I like they’re style of clothes and accessories and prices
Definitely buying from again! Super fast shipping n cute packaging!
Shop small:-)
Pants fit perfectly, which is always a risk, so I'm super happy!
Wanted red plaid pants.
Easy to find what I was looking for and showed up sooner than expected.
A few stitches are coming loose but can easily be repaired by hand
Bought a jacket love how comfortable it feels will buy more
Liked the items
I love Vampire Freaks. They have a wide selection of products. Shipping is FAST!
They always have the perfect gifts for myself (self love) and others I love!
Easy transaction and fast shipping. Overall great experience
Wanted plaid jeans.
The pants arrived faster than expected and fit perfectly. Very happy with my purchase
They’re such a cool site and carry Trippnyc
Fast shipper= excellent product my daughter loves the sweatshirt
Trustworthy site, helpful understanding staff and oh so gorgeous products
Got another email on what’s new and saw a bathing suit I really liked.?
First package never came but you refunded so I made another purchase, the free things was a very kind surprise for sure, one of my items did not show but you guys threw in a different product instead, I which turns out is fine cos it's a cute one anyways.
My package never showed up so I had to contact a few times for what to do. I was terrified by the first response of I’ll need a police report for stolen mail cos I didn’t know if it was stolen or lost and i don’t want to make contact with police unless someone is dying ._. I’m relieved I got the refund so I could try again, I’ll make sure to pay for that extra package insurance thing next time cos the stuff I got is super cool, thank you again for not being a scam site
I must try all the goth online stores at one point or another and who wouldn’t with the name VampireFreaks? Gorgeous options
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
