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    VampireFreaks

2024 CUSTOMER CHOICE AWARD

VampireFreaks

Overview

VampireFreaks has a rating of 4.9 stars from 7,641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.

  • Service
    673
  • Value
    281
  • Shipping
    282
  • Quality
    4793

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 96.9%
Positive
2,808
Neutral
55
Negative
36
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Instant Feedback

11,192 reviews

21
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How would you rate VampireFreaks?
Business's Favorite Review

“I love seeing all the great products at great prices!”

Kristy C.
1/3/24

I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!

Date of experience: 1/3/24
See full review
Top Positive Review

“This experience was one of the best in my life!”

Kayla Q.
12/20/23

This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.

Date of experience: 12/20/23
See positive reviews

Reviews (7,641)

Rating

Timeframe

Other

Reviews that mention popular keywords

vampire freaks (261) quality products (118) tripp pants (37) delivery time (36) customer service (355)
Thumbnail of user lindseyr180
Florida
2 reviews
0 helpful votes
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February 1st, 2022
Verified purchase
• Updated review

Shopping has been wonderful! Packages came nicely and on time.

Reason I chose this business:

I love the style it fits with mine! I love creepy

Quality

Date of experience: February 1, 2022

It's been awesome :)
January 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I like the style more to my kind of vibe

Date of experience: January 24, 2022

Thumbnail of user hexa1
Florida
1 review
0 helpful votes
  • Send Message
April 28th, 2021
Verified purchase
• Updated review
Reason I chose this business:

Because Jet is awesome :)

Quality

Date of experience: April 28, 2021

Thanks I've been trying to find this item for a while
April 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Because Jet is awesome :)

Date of experience: April 16, 2021

Thumbnail of user rebeccam2622
Ohio
1 review
0 helpful votes
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June 6th, 2023
Verified purchase
Reason I chose this business:

I was suggested by a friend, and they had the shoes I wanted

Quality

Date of experience: June 6, 2023

Thumbnail of user bruceh590
Illinois
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Easy to order, usually has 90% of items I enjoy in stock.

Reason I chose this business:

Like dark and different styles.
Love heavy metal, punk rock, and gothic industrial looks.

Quality

Date of experience: October 12, 2021

Thumbnail of user viktork51
Nebraska
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Simple, quick and satisfactory. Will be using this service again.

Reason I chose this business:

Searched Google for my desired product, VF had exactly what I was looking for. Great quality for a fair price.

Quality

Date of experience: June 24, 2022

Thumbnail of user michaelb9542
Texas
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

The whole process from start to finish was great overall really happy

Reason I chose this business:

Y’all have items in big sizes which really matters in my household

Quality

Date of experience: December 14, 2022

Thumbnail of user michaelc4983
California
2 reviews
0 helpful votes
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December 14th, 2022
Verified purchase

Awesome shopping experience so far. Items arrived in perfect condition, shipping was not late.

Reason I chose this business:

Cause I love all things goth

Quality

Date of experience: December 14, 2022

Thumbnail of user samanthan417
Georgia
1 review
0 helpful votes
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June 7th, 2023
Verified purchase
Quality

Date of experience: June 7, 2023

Thumbnail of user damiand116
Canada
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Very quick delivery, high quality items, and nice little freebies with each purchase

Reason I chose this business:

Because they had more affordable pricing than other sites

Quality

Date of experience: June 6, 2023

Thumbnail of user melissaw1695
Ohio
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

Fast delivery. My son always gets pants from there!

Quality

Date of experience: October 17, 2022

Thumbnail of user julied1019
New York
2 reviews
0 helpful votes
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June 24th, 2022
Verified purchase

Fast and easy. Quick delivery. Would recommend no problems whatsoever.

Quality

Date of experience: June 24, 2022

Thumbnail of user aidah40
Canada
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Pants fit perfectly, which is always a risk, so I'm super happy!

Reason I chose this business:

Wanted red plaid pants.

Quality

Date of experience: June 23, 2022

Thumbnail of user jamesr3669
Nebraska
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

No problems encountered. Fast delivery, good quality.

Quality

Date of experience: June 23, 2022

Thumbnail of user kennethh1312
Canada
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Easy to find what I was looking for and showed up sooner than expected.

Quality

Date of experience: June 23, 2022

Thumbnail of user billym481
Missouri
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Products were of very high quality! Great experience, keep kicking $#*!!

Reason I chose this business:

Google search for a baphomet ornament

Quality

Date of experience: December 13, 2022

Thumbnail of user malicaih
California
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

Everything was exactly as I expected. Great quality and fast shipping.

Quality

Date of experience: October 18, 2022

Thumbnail of user i.c1
KR
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

The umbrella is great! Shipping was fast and secure! Many thanks.

Reason I chose this business:

Quality pagoda umbrellas are very rare.

Quality

Date of experience: June 7, 2023

Thumbnail of user ivanp231
Utah
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Bought a jacket love how comfortable it feels will buy more

Reason I chose this business:

Liked the items

Quality

Date of experience: June 22, 2022

Thumbnail of user jaxf3
Tennessee
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

A few stitches are coming loose but can easily be repaired by hand

Quality

Date of experience: June 23, 2022

Thumbnail of user elianea10
Texas
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

It was a great experience. I can't wait to order more stuff.

Reason I chose this business:

Because they have brands I like and a great variety of amazing products.

Quality

Date of experience: December 13, 2022

Thumbnail of user ianf146
Illinois
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

Looking for that extra something. VampireFreaks has the products I need!

Reason I chose this business:

They had exactly what I needed!

Reason I chose this product:

Exactly my style!

Value
Shipping
Quality

Date of experience: January 26, 2021

Thumbnail of user ashleyb1377
Kentucky
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

Everything was awesome! 10/10 recommend VampireFreaks.

Quality

Date of experience: January 6, 2022

Thumbnail of user jerig119
Nevada
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Quick and easy. Great products! I can't wait to give them as gifts.

Reason I chose this business:

They were fun and unique.

Quality

Date of experience: December 13, 2022

Thumbnail of user jujur3
Nevada
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

The pants arrived faster than expected and fit perfectly. Very happy with my purchase

Reason I chose this business:

They’re such a cool site and carry Trippnyc

Quality

Date of experience: June 22, 2022

Thumbnail of user lorig666
Virginia
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

Thanks for everything! Item as expected. Would order again.

Reason I chose this business:

Cool clothes!

Quality

Date of experience: September 6, 2022

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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.

Business Highlights

  • Trusted Brand Since 1999
  • Ships Fast from the USA
  • Easy Returns & Exchanges

Company Representative

Thumbnail of user jetb3
Jet B.
Typically responds within 10 days

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