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    VampireFreaks

2024 CUSTOMER CHOICE AWARD

VampireFreaks

Overview

VampireFreaks has a rating of 4.9 stars from 7,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.

  • Service
    673
  • Value
    281
  • Shipping
    282
  • Quality
    4793

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 96.9%
Positive
2,811
Neutral
55
Negative
36
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Instant Feedback

11,192 reviews

21
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How would you rate VampireFreaks?
Business's Favorite Review

“I love seeing all the great products at great prices!”

Kristy C.
1/3/24

I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!

Date of experience: 1/3/24
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Top Positive Review

“This experience was one of the best in my life!”

Kayla Q.
12/20/23

This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.

Date of experience: 12/20/23
See positive reviews

Reviews (7,636)

Rating

Timeframe

Other

Reviews that mention popular keywords

vampire freaks (261) quality products (118) tripp pants (37) delivery time (36) customer service (355)
Thumbnail of user mercedesc87
Texas
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Amazing as always. One of my favorite places to shop

Quality

Date of experience: December 14, 2022

Thumbnail of user rosannea18
California
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Excellent great will order again. Fast delivery. Thanks

Quality

Date of experience: March 18, 2022

Thumbnail of user miguelg310
Washington
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Fantastic! Will continue to remain a frequent customer!

Reason I chose this business:

I remember when this used to be a social media site, never joined back then and miss it somewhat but I definitely needed a website with dedicated merchandise like this!

Quality

Date of experience: March 18, 2022

Thumbnail of user davidb7739
Ohio
1 review
0 helpful votes
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February 26th, 2022
Verified purchase

Great price and fast delivery. Color is super vibrant.

Quality

Date of experience: February 26, 2022

Thumbnail of user jezzyb
Arizona
1 review
0 helpful votes
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September 15th, 2021
Verified purchase
• Updated review

Best online site! Have nice sizes and the style i am looking for love it!

Quality

Date of experience: September 15, 2021

Best online site!
September 3rd, 2021
Verified site experience
• Previous review

Best online site! Have nice sizes and the style i am looking for love it!

Date of experience: September 3, 2021

Thumbnail of user anthonyp1332
Florida
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

It was quick n easy wish ya restocked on more sizes for other clothing tho but I'm not complaining

Reason I chose this business:

Ig cuz it has what I was literally looking for thx

Quality

Date of experience: February 25, 2022

Thumbnail of user andream1577
Texas
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

It was a super quick and easy delivery. I really enjoyed my order

Reason I chose this business:

Very good quality items and lots of variety to choose from

Quality

Date of experience: December 13, 2022

Thumbnail of user rebeccah1100
California
1 review
0 helpful votes
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May 2nd, 2021
Verified purchase
• Updated review

So easy to find everything I need, There's always something new at great prices

Reason I chose this business:

Because my last experience was excellent I will continue to shop here for all my punker needs.

Quality

Date of experience: May 2, 2021

So easy to find everything I need, There's always something...
April 20th, 2021
Verified site experience
• Previous review

So easy to find everything I need, There's always something new at great prices

Reason I chose this business:

Because my last experience was excellent I will continue to shop here for all my punker needs.

Date of experience: April 20, 2021

Thumbnail of user emilyw710
Texas
1 review
0 helpful votes
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February 13th, 2022
Verified purchase

Fast shipping! & they give you stickers/pins sometimes! Yay!

Quality

Date of experience: February 13, 2022

Thumbnail of user annew663
Washington
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

Love my experience. Got myself a shirt. The delivery time was really fast.

Reason I chose this business:

Never have bought anything here so something new

Quality

Date of experience: July 24, 2022

Thumbnail of user briannas139
South Carolina
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase

Loved everything! Great quality items, and were packaged super nicely so nothing got damaged.

Quality

Date of experience: February 2, 2022

Thumbnail of user beec37
California
1 review
0 helpful votes
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July 17th, 2022
Verified purchase
Reason I chose this business:

You guys have creepy good taste

Quality

Date of experience: July 17, 2022

Thumbnail of user aliciaa244
Texas
2 reviews
0 helpful votes
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August 18th, 2021
Verified purchase

Very happy with this purchase. My items came fast and I love them.

Reason I chose this business:

I liked the products I saw

Quality

Date of experience: August 18, 2021

Thumbnail of user blancal48
California
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase

Thank you so much. I can't wait to try these on. :)

Reason I chose this business:

First time hearing about it. :)

Quality

Date of experience: February 2, 2022

Thumbnail of user amberc518
Virginia
1 review
0 helpful votes
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January 28th, 2022
Verified purchase

Easy to use thanks! The shoes are great. Too small so I'm sending back for an exchange.

Reason I chose this business:

My daughter loves your store

Service
Quality

Date of experience: January 28, 2022

Thumbnail of user kellym1210
Minnesota
1 review
0 helpful votes
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April 30th, 2021
Verified purchase

Loved them all. The masks are fabulous and nice quality.

Reason I chose this business:

VampireFreaks... what more can I say!

Quality

Date of experience: April 30, 2021

Thumbnail of user michellel966
Alaska
1 review
0 helpful votes
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December 13th, 2020
Verified purchase
• Updated review

Thank you for my return and helping me when I needed an exchange. Great service!

Reason I chose this business:

Daughter loves

Service
Value
Shipping
Quality

Date of experience: December 13, 2020

Thank you for my return and helping me when I needed...
December 1st, 2020
Verified site experience
• Previous review

Thank you for my return and helping me when I needed an exchange. Great service!

Reason I chose this business:

Daughter loves

Date of experience: December 1, 2020

Thumbnail of user edd367
Washington
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Good to go. Very satisfied. I will order again most definitely

Quality

Date of experience: December 18, 2022

Thumbnail of user heidig273
Pennsylvania
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Awesome stuff- One of my daughter's favorite stores! Fast delivery too!

Reason I chose this business:

On daughter’s wish lisg

Quality

Date of experience: December 17, 2022

Thumbnail of user rebeccam2412
New York
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Nice merchandise easy to order and came quickly...

Quality

Date of experience: December 17, 2022

Thumbnail of user roxyb21
Texas
1 review
0 helpful votes
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December 19th, 2020
Verified purchase

Great prices, fast shipping, I absolutely love the brands they carry.

Reason I chose this business:

Prices and brand availability

Reason I chose this product:

I’m goth, the products feed my dark soul.

Value
Shipping
Quality

Date of experience: December 19, 2020

Thumbnail of user jessicab3065
Georgia
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Fast shipping and I love the freebies that came with my order

Reason I chose this business:

Hot topic used to be my go to store for goth/punk look but lately hot topic turned into more of a Disney store. I'm so glad I found vampire freaks on Facebook. Vampire freaks definitely has what I'm looking for

Quality

Date of experience: December 18, 2022

Thumbnail of user izzyw13
Izzy Z.
Washington
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Items only took like a week to arrive and everything is really high quality!

I emailed them to see how long it would take for my package to arrive and they not only gave me an accurate estimate but emailed me back first thing when they knew it was delivered to make sure I got it.

Service
Quality

Date of experience: December 16, 2022

Thumbnail of user rodneyl159
Texas
1 review
0 helpful votes
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January 11th, 2022
Verified purchase
• Updated review

Nice product and shipping did not take very long, will definitely buy there again

Quality

Date of experience: January 11, 2022

Nice looking merchandise
December 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Availability

Date of experience: December 29, 2021

Thumbnail of user victoriam1210
Arizona
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Easy to use website, great design. Just overall fantastic.

Reason I chose this business:

VampireFreaks is a great place for the style of clothing I want to wear :D

Quality

Date of experience: December 16, 2022

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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.

Business Highlights

  • Trusted Brand Since 1999
  • Ships Fast from the USA
  • Easy Returns & Exchanges

Company Representative

Thumbnail of user jetb3
Jet B.
Typically responds within 10 days

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