VampireFreaks has a rating of 4.9 stars from 7,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Great site, good overall experience.
Highly recommended!
Spooky spooky goth fun times.
Date of experience: December 15, 2022
This was a great find I love the pants
Will be back for another purchase
I liked the name it’s cool
Date of experience: December 16, 2022
My experience was great. Everything arrived quickly and in perfect condition
They had what I wanted
Date of experience: December 15, 2022
Loved the dress! Shipping was fast and I received my order in a very timely fashion.
Love the assortment of alternative clothing.
Date of experience: December 15, 2022
Well described and fast shipping! Would buy from again!
Date of experience: December 19, 2022
Extremely happy with the products. Amazing detail and everything came on time
Love the designs etc
Date of experience: December 18, 2022
Exactly what I purchased. Good quality and fast shipping.
Nice designs
Date of experience: December 15, 2022
The experience was fast and excellent. I didn't have to use customer service.
Date of experience: December 18, 2022
Ordering was fast and easy! Love the hand warmers I got!
I saw that they sold some arm warmers I thought were really cool and hadn’t seen anywhere else
Date of experience: June 25, 2022
Excellent product I really like your accessory line
Date of experience: June 25, 2022
Love you guys
Fast shipping and packaged great
I will be back for lots more!
Selection and price
Date of experience: June 25, 2022
Everything was great. Just wish it didn't take so long to get here.
Good variety for my kids.
Date of experience: January 9, 2022
Straightforward intuitive. Quick shipping. We'll packaged
Date of experience: June 29, 2022
Awesome quality merchandise
Date of experience: January 14, 2022
Date of experience: December 19, 2022
Thank you so much for the pen and stickers! Bag was great!
Great deal and price
Date of experience: June 29, 2022
Great deal! Loved shirts chosen for mystery box. Even received a free bag.
Unique styles
Date of experience: December 18, 2022
Quick and fast service. Too many choices. Check out was smooth.
Promotion deal
Date of experience: June 28, 2022
Love shopping online. It's quick, convenient and private.
The additional 20% off clearance. I got another Furry Bones for my collection.
Date of experience: January 7, 2022
Everything was smooth. Had exactly what I was looking for.
Date of experience: July 29, 2021
Site was easy to navigate. Package arrived on time and in excellent condition. Thank you so much
Date of experience: December 19, 2022
Super easy to work with and quick! Would buy from them again :D
Date of experience: July 20, 2021
Amazing product and fast shipping, includes many extra items that are very cute
I was looking for good goth clothes that are not too over the top
Date of experience: June 28, 2022
Hassle free transactions. I've become a return customer. Already 3 orders in less than 1 month.
Hassle free & clear communication about a size exchange.
I am very into the style of items that they sell. Also have been coming to this site for years but finally ended up purchasing items.
Date of experience: July 21, 2021
Return customer. Service is great and fast!
Date of experience: July 16, 2021
Quick shipping will be ordering more products. Very pleased with quality of material used.
Date of experience: June 28, 2022
Father's Day gifts. He loved them, items came super quickly
Spooky stuff for my spooky love
Date of experience: June 27, 2022
The order was delivered as promised. I am extremely satisfied with my purchase. So cute!
Recommended by a family member.
Date of experience: June 28, 2022
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.