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VampireFreaks has a rating of 4.8 stars from 7,153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Awesome as always, fast delivery and great products I love!
Love your merchandise!
.great……………………………………………………………………………………………. ……………………….
My order came in quickly, was packed nicely, and I got some freebies which I really did appreciate.
It was for one of my close friends who needed a new everyday bag. I saw this bag and I knew instantly that it fit them as a whole and it matched their lifestyle.
Efficient shipping, love the bands that come along with the product, I aim to collect all of them!
Everything was super nice and high quality.
I loved everything.
Accurate, well packaged, fast shipping. Seller communication was very good.
Had the item I was looking for.
He's super soft though I did realize he is in a constant sitting position, legs are not floppy.
I like their plushies
It was great doing business with you. The transaction went smoothly
You had the product I wanted
The product came on time and in good condition. Will definitely buy from here again. I just need to learn to size down lol.
Love the pants, deep back pockets
But side pockets wish they were deeper
The og website was unavailable
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The website and shipping definitely will purchase again
A bit late but order arrived perfectly
It was a well experience, everything was sent on time & delivered with care, Thank you!
Perfect, exactly as described and good quality too...
It was just fine. I was looking for specific stuff for my daughters
It has the merchandise I am looking for
The site is easy to navigate and thanks for showing clear pictures.
I was looking for variety.
I would really like to be able to choose my own specific wristbands, I was only really interested in the black/purple one. Lucky there was two in the total order. I did like in the end liking some of the other colors but an option to buy specific ones would be nice.
Love the dark vibe
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Awesome, entertaining, different and pleasant. Website was easy to navigate
Because of the skull selections
The sweater I got was cool and good quality. I would shop here again!
I love the platforms and the design and they are so comfortable
Because it’s the only store that I can find clothes and shoes for me to express myself
Quality was excellent, delivery was prompt. Would definitely order again
I love the web page set up because it is easy to find exactly what I'm looking for.
I love the customer service here, they are quick to respond and very good to you. I had made a purchase and decided I didn't need the add on to the order and they responded right away to my inquiry and corrected my invoice in a kind and caring manner.
I love the brand designs and the shirt fits, they are very flattering. They are my most favorite shirts in my wardrobe.
This store's page is so easy to navigate and purchase is simple. Delivery is pretty quick and smooth.
I love shopping at vampirefreaks, it's more affordable than other niche stores and the store's brand designs are so awesome. Freebies are always the icing on the cake.
It has the best selection of goth gear at affordable prices
I love the unique designs and variety of styles of the t shirts
I love the store but many of the brands run really small and returns are kind of difficult due to the Shipping cost being placed on the customer.
Looking for leggings with a dark twist
Was shopping for spooky fashion
Good design shirt & quick shipping I love it thank you vampire freaks
Amazing shoes and boots. Absolutely in love so comfortable. Quick delivery.
Aligns with my personal style
Nice, package, one item was too small but everything else fit fine.
I love the style and they have decent prices.
Hardware was missing to build shelf unit; replacement was sent immediately.
My initial order was missing the hardware. I contacted customer service and a replacement was sent out immediately! Very satisfied with this company and will definitely continue to shop here.
Daughter loves the unique items
I absolutely love this site! They sell some of the most odd, interesting, and very stylish clothing items that looks very good on me!
They always have styles that I absolutely love!
So many great items and styles to choose from! I absolutely love this site!
It’s my favorite site!
Because I absolutely love the different styles VampireFreaks have on their site! The customer service is phenomenal and the prices are great! I am a forever customer!
I absolutely love Vampire Freaks website! Amazing styles and very easy to use. I am able to browse and make selections at my own pace and I've never felt rushed! They give free gifts sometimes which is totally awesome!
I found a “MUST HAVE” top to wear with the “MUST HAVE” pair of pants that I ordered from Vampire Freaks!
Awesome shopping experience! Love this site! Unique apparel that I absolutely love! Great prices!
I love the variety! There was so much to choose from. I was looking for anything with bats and this site had it!
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
