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VampireFreaks has a rating of 4.8 stars from 7,153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
I absolutely love this site! They sell some of the most odd, interesting, and very stylish clothing items that looks very good on me!
They always have styles that I absolutely love!
So many great items and styles to choose from! I absolutely love this site!
It’s my favorite site!
Because I absolutely love the different styles VampireFreaks have on their site! The customer service is phenomenal and the prices are great! I am a forever customer!
I absolutely love Vampire Freaks website! Amazing styles and very easy to use. I am able to browse and make selections at my own pace and I've never felt rushed! They give free gifts sometimes which is totally awesome!
I found a “MUST HAVE” top to wear with the “MUST HAVE” pair of pants that I ordered from Vampire Freaks!
Awesome shopping experience! Love this site! Unique apparel that I absolutely love! Great prices!
I love the variety! There was so much to choose from. I was looking for anything with bats and this site had it!
Amazingly seamless exchange process, adore the packaging, and love the clothing quality! I will be ordering more!
I love VampireFreaks. They are the best. I enjoy buying from them. Quick, fast shipping.
Shipping was fast and my item was packaged very well! :) I will definitely order again.
You are the only company I trust for good quality goth clothing and decor
Better than I expected. I am so happy with my purchase. Thank you!
They had what I was looking for in a dress.
The products are fantastic and the support is quick! It also arrived quickly.
They were amazing and got back to me really quickly.
The brand looked really cool.
Fast shipping and I love all the stuff I ordered. Nothing was damaged.
I liked their selection of t-shirts and products over what other similar websites have.
Apparently you ask if I received my order
Then you ask a star rating of service
But then you force a comment
I'll leave the high star rating this time but think about how you force someone to write comments in the future and how I could have just clicked away without giving them at all
The products are high quality. Website is easy to navigate and I'm very pleased with my order
Awesome bag good delivery, lots of cute details and pockets.
Love the style of clothing, quick shipping, and high quality.
Gothic style
Love, love your products! If you love edgy clothes this is the company for you!
It fits my style at a reasonable price!
Very good, my order arrived very fast, and in good conditions.
Because there was a big tripp pants deal.
It was good fast shipping no problems the pants were beautiful
Fast delivery and exceptional quality of items. Thank you.
The shoes are great and look amazing. I wore them to my friends wedding
I used to buy nyc tripp back in high school and was a huge fan of the social media site you used to have so I chose VF. The afterpay option also helps me buy more often from you
Was delayed a day, but not your fault. The fault of the shipper
Support non big corporate businesses
Excellent products and customer service. They carry a lot of really good stuff that other places do not carry in sizes that fit larger built adults.
Tripp pants
Ordered during the 50% off sale, large order and first time ordering. Quality of the items is amazing, very pleased with the shipping time as well. Only snag was that it was delivered USPS instead of UPS and my package arrived ripped and missing an item. Contacted Customer Service and they quickly replaced my item and shipped that right away.
Very quick and easy experience, helpful customer service by email and resolved very easily.
Unique items and designs for a halloween lover.
Great experience love the times very good delivery time and everything in good condition
My FAVORITE new clothing line! My orders arrived quickly and always included a little extra "thank you" goodie! From the crop tops to the hoodies, everything is COMFORTABLE!
A little something for everybody no matter what you're freaky self may be into 😁😘 Plus... THEY'RE affordable!
Love my Halloween kitty candlesticks! Well made and super cute!
Loved it all shirts that you won't find at hot topic or spencers
Excellent selection of wares at reasonable prices
Delivery quality delayed be q couple days but great product
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
