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VampireFreaks has a rating of 4.8 stars from 7,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Processing is timely. Build points. No website usage problems. Fair pricing. Never had an issue of anything arriving damaged or anything missing.
The one time I had to return something because it didn't fit they were responsive and the return was hassle free.
Friend introduced me. I like the selection. Like that it's a small business.
This was my first time ordering from this company, and I was not let down, the quality of product was good and delivery was fast. I also appreciate it the attention to detail as to the way things were packaged as well. I will definitely be ordering from this company again.
Very happy with purchase, I got the cape to wear for my metal festival and I couldn't be happier with how witchy it looks
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I love the quality of the fabric and the prints. The shipping was fast.
I love the designs
Fast quick and supporting local business that has fashion I love!
Loved the items
Fast delivery. Product showed up undamaged. My girl friend is going to love it!
My girlfriend sent me a link to a product as a gift idea. It was reasonably priced, so I went with it.
Quick and easy. My order was easy to place and was shipped out pretty quick
I bought, it was shipped and I got the ordered item in the expected time frame.
It's not a corporate conglomerate like Dollskill.
Excellent, everything came in as described. Thank you again.
Beware Canadians!
If you buy a lot you will end up paying import charges larger then you ever seen before. I paid almost the same price as what I bought. Emails might get repetitive if you subscribe. Other than that this is a cool shop to buy things you can't get elsewhere. Some clothing is mildly customizable like the hoodies. And they come in a variety of sizes. I wear my hoodie daily now. I'll probably buy from here again but smaller orders at a time.
I need goth stuff. Got to buy it somewhere.
It was great I'm glad to order from you guys again! I love your selection of brands and styles available as well.
I heard about you through a influencer online and wanted to check out what you had then I saw so many things that I love and brands I love! I’ve been wanting to grow my gothic wardrobe and there is plenty to choose from and thank you for the cute little pen and sticker I love them!
The sweaters fit nicely. I'm a 3X so most 1 size stuff doesn't work but these were exactly what I was looking for
Shipping took a very long time but the clothes are nice. The hoodie is super soft
Shopping was easy and enjoyable. Site is simple to navigate, with multiple Goth photos and categories for every possible taste. Prices are reasonable, and shipping is prompt with no long delays.
My order was returned to the shop because a more specific delivery address was needed. I updated the address and my order arrived soon after.
This site combines classic spooky style with stylish modern elements of Goth, emo and punk. All for a fair price.
Shopping is always enjoyable, an adventure into the realms of alternative Goth style. Customer service is reliable and professional.
Signed, Reverend Dark (John Messina).
To check on status of an order.
Shopping is easy, fast, and payment instructions are clear.
Item choice and superior item quality influenced my decision to purchase.
Fast, easy and enjoyable. Items were attractively displayed. Prices reasonable. Quick shipping options are a bonus.
Vampire Freaks had the gift items I wanted.
Dark is my style, and this site has me covered.
Personal affinity for vampire style.
Nothing specific, item arrived on time in great condition!
I didn't have to use
It had the best prices
Love the wooden spider web shelf! Easy to assemble and fast shipping too.
Needed an exchange for a different size. Process was quick and painless.
Quick and painless
They've been around forever and only ever heard good things.
I love the style of everything, and the many examples of how items look makes it a lot easier to decide what I want!
I had to return a dress as it didn't fit (no fault of the company at all,) and not only was I refunded almost immediately, they gave explicit instructions on how to return the item!
I choose VampireFreaks because of not only their speedy shipping, but constant updates (and of course the clothes!)
You have a nice selection to start, navigating the site is easy, delivery was prompt and my daughter loved what was purchased!
My daughter and I are goth there are very few places where we live that provide anything close to our aesthetic outside of band Tees. VampireFreaks gives so much more and we love it!
Got to me fast and was perfect! Purchased a sticker and it fit exactly where I wanted it to go!
LOVE your products! Variety!
It didn't take long at all to arrive and I love the product I got the winged black cat plush
Provided very quick shipping and excellent packaging to ensure the safety of my purchase!
I’m a long time buyer and just adore the selection they provide.
I love my new purse. The quality is great and shipping very fast.
Good variety
Beautiful dress, soft and stretchy material. Just as described.
I love the aesthetics of this store!
It was a very good process from beginning to end.
And the products were absolutely amazing.0
It was recommended to me by one of my favorite online personalities, and it was one of the best decisions I ever made.
Great selection- sizes sometimes out of stock :( don't like paying import fees- they're high
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
