VANCARO

The engraved rings are a joke! After a week,
They engraving started to fade. Three weeks later and it's become nothing but a plain aluminum looking ring. No engraving left. It's more like printed for a few days!
Super disappointed!

My boyfriend ordered a engagement ring from vancaro. He had to pay extra to customize the ring to be blue which also ment we had to wait longer to receive it. Finally came in & it was the wrong color. The company won't do anything to fix their mistake. Told him since it was customized they won't take it back even though they messed up on the order. Told him to try ordering again.

My boyfriend got me a Vancaro necklace in April, and by October it was completely tarnished and ruined with 2 stones missing. I cleaned it every week and took great care of it but the chain itself started turning my neck green within a month. I had to buy a new chain. The charm tarnished beyond repair and all stones are loose now, I can't even wear it. Don't waste your money.

Ordered a ring only for it to have been lost by their delivery. Took over a month of fighting with their customer service for Vancaro to send me a new ring. Now I'm being told the ring isn't being made anymore. Very unimpressed. Would not buy from again

N engagement ring is meant to be worn everyday and should not have missing stones after just 18 months of wearing it! I highly recommend not purchasing from Vancaro! If you want great customer satisfaction, go to a reputable jeweler instead!

So sorry I ever placed an order with Vancaro. I didn't have a good feeling about this company in the first place but placed the order as a favor for my nephew. He wanted to give the ring to his girlfriend on her birthday which was last Saturday, September 26,2020. The ring never made it (still in customs - 16 days now) he passed away on Tuesday, September 29,2020. Emails, phone calls all go unanswered and texts messages receive the same genaric response.

The ring I purchased was beautiful. The pictures did not do it justice. The communication and service were top notch. I knew exactly when my ring would be arriving, and it was followed up with an email to ensure I had received it when it was delivered. I will definitely recommend to friends, and purchase from in the future.

I love the quality and all the intricate details on the engagement ring that i got for my girlfriend. The service and the attention to detail of Elsa from the customer service staff was the best. She kept me inform about the shipment status at all time. I will recommend all my friend to visit their site.

I ordered a ring on August 6th for my boyfriend's birthday on the 15th. I have yet to receive the ring. It's amazing how fast Vancaro is at taking your money, yet so slow in sending you the product. I wish I would have read the other reviews before purchasing from this company. Such horrible service! I will never purchase another item from this company again. Can you even tell me where the ring actually is? Because the baloney of a website that you have us use to track shipping has had the same information on the page when i type in the tracking number since day one. I want my money back!

Had my ring for less than 30 days and the black is already wearing off. I have tried contacting them many times and they won't even respond. Obviously they don't honor their 30 day refund policy and don't care about their customers after they have your money.

Worst company ever. They should get 0 stars. Will never do business with them again. Deducting $18 from my refund for their free shipping offer on the original order. Since I returned the entire order they then recoup the shipping from my refund but I still had to pay shipping to return it as well.

Dont buy unless your absolutely positive your gonna keep it. Cheap costume jewerly bulky and heavy.

This ring is beautiful! I'm so happy I decided to try Vancaro out. My fiance is in love with this ring. The details of this ring is beautiful. I didn't expect to receive the ring so fast. The customer service was excellent. They reach out to me to make sure I received my product. They could of charged more for a ring of this stature. Thank you Vancaro for doing great business! You definitely won me and my fiance as a customers.

I had looked at sites like Tiffany and Company, Zales, etc for a birthday gift for my wife. I'm sorry but I was just not impressed with their products. Then, I just so happened to see an advertisement for Vancaro. Their ring designs were like nothing I had ever seen before. I decided to order the natural rose flower engagement ring. When my wife saw the ring she loved it. The shipping was very, very quick, and Elsa from customer service made sure that we were satisfied with our product.

I've purchased rings from Vancaro before, and every ring I've purchased has been great quality and very beautiful. The price is very fair considering the quality and designs that they have. My fiance loves her ring because it's very unique and you don't see that type of quality and design around.

I bought two rings. One was way too bulky for my finger so I asked to return it. They took the return with the tag still on it but only refunded half of the price. Not cool.

I ordered a ring from them and didn't like it. Have been trying to contact them about returning impossible, you can't call as they are in China. Have emailed 5x and no response.

I have stopped payments until this is resolved.

Purchased a set of, Yours Forever, rings. Both rings were sized to small. The black started coming off mine within a week. The fake diamond fell off after 2 weeks.
I wrote to the company. You have to pay for shipping back and the tag has to be on the ring. No one wears a ring with the tag attached for 2 weeks...

First of all, I have had the best customer service ever. They responded quickly, they kept me informed through every step of the ordering/shipping process. I love my ring so much. I plan on ordering again.

My teenage son picked out a ring he wanted for Christmas. I was a little leary ordering from out of the country. I must say the attention to detail with emails every step of the way was very reassuring. We received the ring in a timely manner, before Christmas. Once he opened the Christmas gift, the ring was too large our mistake in regards to sizing. I started the exchange process thinking this was going to be the downfall. Nope, not one problem. The process of exchange was just as easy and detailed as the first order. The quality of the ring is great and the entire process and experience were great. I Will definitely order from this company again and I highly recommend the company.

This jewelry is priced great and the quality is awesome, just like the pictures. I received it right before Christmas. My wife loves the necklace and ring combo. Couldn't be more satisfied with a product I seen from an ad. Thank you, I will be buying again and more customers are coming your way

Ordered my wedding ring 8 weeks ago and hav recieved nothing! Emailed countless amounts of times for tracking number and did not get one! No one replied to my emails and when i asked for a refund i was just given the run around! Definitely not happy with the service i hav recieved! Would not rate these people at all! Highly disappointed!

I purchased a ring and received it roughly 2 weeks ago. I was beyond pleased with the presentation and boxing of the ring and elated to finally give it to my fiance. He's had it on for a week and a half, and the symbol of Jack and Sally on Spiral Hill has completely faded. I am very upset and don't wish to return the ring because of the sentimental value, however wanted to relay that I am very disappointed and displeased in the quality of the actual product.

I have only been wearing the infinity heart ring in rose gold for 3weeks and the rose gold I'd already wearing off. I loved the ring online but never expected it to look this bad after such a short time. After reading the other reviews of trying to send it back or replace with a new one I will not since it seems to be a bigger hassle than just wearing a horribly constructed piece of jewelry.