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VANCARO has a rating of 3.4 stars from 174 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VANCARO most frequently mention customer service, beautiful ring, and timely manner. VANCARO ranks 12th among Engagement Rings sites.
Best customer service I've seen in quite a while. I tried to have ot delivered to my work address at first and the postal service really messed that one up. They actually lost it for almost a week. But vancaro worked with me the whole time trying to track it down. After the post office finally sent it back vancaro promptly sent it to my home address per our conversations. Instead of saying "well, we got your money, you find out where it went" they stayed with me the whole time.
When I ordered my purchase I was informed signature upon delivery. Halfway thru the process I was informed there was no signature required for delivery. The whole point WAS TO get a signature due to the rough neighborhood I live in. My purchase was treated as if my order is ok to be lost!. I won't be purchasing from them again due to this.
Product was just what I needed to buy, came in mail within 2 weeks. Quality product, very pleased with purchase.
I was super happy with my purchase. Came in couple days and was actually slightly bigger than expected, which is a good thing. I absolutely love it.
Thanks a lot for your support! Have a great day!:)
Elsa Sincerely
I ordered a dress from when it came it looked nothig like on line, Infacte the material is horrible I would never recomend this company I am so unhappy with this dre.ss
Hi Julie,
It seems that you have mixed our website with others as we don't sell dresses. Could you please double check if the website you were looking for is VANCANO, instead of Vancaro? We appreciate your kind confirmation of this.
Vancaro‘s story began in 2008. We do original and unique jewelry designs. We believe true love does exist, every love story is unique, and everything Vancaro has done is to make a difference and make the moment unforgettable. Here is the link to connect with us: www.vancaro.com
Thanks a lot for your understanding and time.
Elsa
Best regards
service@vancaro.com
First time dealing with Vancaro and definitively will not be the last.
Great products and fast accurate shipping.
I ordered my wife's ring kinda late at night it was her Christmas gift I figured I'd get it after the holidays but nope just in time and when they said I would My wife got it and Loved it
Best customer service and great shipping info.The ring was very nice and looked exactly like the picture.
Products used:
Ring
I ordered my wife the ring, 2 sets of earrings and a necklace with purple roses, everything is beautiful and quality. She loves everything.
Tip for consumers:
Everything went smoothly.
Products used:
Purple rose jewelry.
I ordered three rings, and one came that was the wrong size. Vancaro customer service handled the return and everything went well. Thank you
I had to wait for my ring because I ordered the wrong size but when the new one came it looks just. Beautiful As the picture thank you vancaro
I got 3 rings and I am in love with all of them. It's OK little longer than I wanted but still, less than one month and they're gorgeous!
Products used:
Rings
Picture perfect beauty! And at first i ordered the wrong size everyone was very helpful and prompt with getting me in the correct size promptly!
Products used:
Ring@
Beautiful picture! Thanks so much for your support! Have a good day!:)
Elsa Sincerely
Vancaro offers jewelry that is more unique than "generic". Easier to find something for that someone with a unique personality.
Products used:
jewelry
Thanks a lot for your support! Have a wonderful day!^-^
Elsa Sincerely
Vancaro gave me constant updates on my item and a number to contact if there was any problem, very professional and on target.
Item arrived in a timely manner, with everything in tact. This is my 2nd time using this company and both times went great!
I got this ring set for my birthday, I absolutely love it it's beautiful it sparkles and is very good quality I'm very satisfied
I haven't seen a my mom smile as much as she did when she opened her gift! I'm recommending this company to all my family and friends
Tip for consumers:
Definitely worth the money
Products used:
Necklaces and a ring
The ring is beautiful & the fit is perfect.
My girl is happy.
What else need be said?
Thank you, Vancaro!
Tip for consumers:
Just go to the site and find what you want.
Products used:
Rose Anchor Infinity Heart ring
Thanks a lot for your support! Have a wonderful day!^-^
Elsa Sincerely
The quality for the price is unbelievable! I love the jewelry and the selection. I will always use this company!
Thanks a lot for your continuous support! Have a wonderful day!^-^
Elsa Sincerely
Very good customer service experience and very good quality of jewelry. I really recommend this place very nice jewelry and good quality
Products used:
Ring
I love my ring my boyfriend proposed with. It's beautiful and shiny and it's everything I wanted in a ring
This gothic style ring was a beautiful addition to the many pieces I have ordered from vancoro. Can't wait to order fhe sunflower ring.
Thanks so much for your continuous support! The valentine's day promotion is ongoing! Welcome to our website for more details: https://www.vancaro.com/en-us/.
Have a great day!^-^
Elsa Sincerely
Purchased a necklace for my niece. I ordered the wrong one. I canceled the order but they took the money from my account anyway. I have tried for 4 days to get this handled. They don't answer phone calls and their emails are just them trying to get me to purchase something else instead of just giving the refund. I will never buy anything from them again and I will tell this story to as many people as I can
Hi Jason,
Sorry for replying late, it was our holiday from 3rd to 5th, would you please let me your order NO. Via email, I will reply to your email in 24 working hours.
Thanks a lot for your understanding and time.
Elsa Regards!
Customer Service Team
Email us:service@vancaro.com
Chat with us: m.me/vancarojewelry
It's a decent product, just a little on the high side. For the price of the ring I expected it to not look like costume jewelry.
It's beautiful but the black finish has already started coming off, I've had it for less than a week!
Hi Lonnie,
I'm sorry about this, would you please let me know the order NO. And more details about this ring, I appreciate it that you could send us an email about this. We will figure out the problem and help fix it. Thanks a lot for your understanding and time.
Vancaro service team
Email us:service@vancaro.com
Chat with us: m.me/vancarojewelry
I'm in love with my ring. The gift box very fancy. Really nice design and perfect fit. Thank you so much Vancaro.
Gain trust and grow your business with customer reviews.
Vancaro offer the best and unique jewelry including promise rings, engagement rings, wedding rings and couple band rings for our customers. All of them are in high quality and affordable price.
Thanks so much for your support! Have a great day!:)
Elsa Sincerely