The company has garnered a mixed reputation, with customers appreciating the quality of certain products, particularly essential oils and candle-making supplies, often noting their competitive pricing. However, significant concerns regarding customer service have emerged, including delays in order fulfillment, inadequate communication, and a lack of follow-through on support inquiries. Many customers expressed frustration over missing documentation for products and inconsistent packaging quality. While some users reported satisfactory experiences, the prevailing sentiment highlights a need for improved customer support and clearer product information to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I recently bought agarwood (oudh) and amaretto seed oil from Vedasoil to use them in my perfumes and I know exactly how they smell. All I received is two cheap generic fragranced oils without any oud or ambrette seed there. I sent them to complain and they tried to convince me that their oils are real. LOL. I lost $54. They never refunded me of course. They just lost a client. Please don't waste your money
Texted immediacy after order to cancel will not do it. Even though nothing has been done yet on their end. Said can have a credit which I don't want. Wouldn't even refund the shipping cost if I didn't want the product. On top of that shipping 50gbp for 10-15 day time frame. A scam
Of a company
I have been trying to reach the customer care for couple of days and not yet received a call from them.
I have ordered few essential oils and the products were really impressive, I used these oils in my soaps Which turned out Great
Had ordered Rosemary oil and the worst part is it looses all smell with in an hour, where in other Rosemary oils last for about 8-10 hours. Fake product.
Bought "orange flower" absolute and rosewood eo. The rosewood was damaged and leaked in the package and I received orange peel oil. After 10 days of sending photos, no communication. Crickets. I assume I've been had on the absolute.
I got product samples of fragrance oil from them, nice fragrance, intensity wise good as well as quality wise.
Thank you!
VedaOils is India's leading Essential Oils, Carrier Oils manufacturers and exporters of India. They are in market since past two decades and they are ruling it since then.
VedaOils, founded in 2018, is a reputable and proficient manufacturer, supplier, exporter, and distributor of 100% pure and natural essential oils. The company is dedicated to supplying its consumers with high-quality goods at competitive prices. To provide optimum benefits to the customers, we endeavor to preserve the natural ingredients of plant botany alive during the creation of our products. VedaOils is proud to say that it has received accreditation from the authorities in charge of enforcing specified standards. In addition, the organization's management has designed and implemented stringent measures and quality inspection processes to fulfill all of the mandated requirements for manufacturing, processing, and distributing a diverse variety of products globally. We deal with bulk orders, as well as private label products