Products are upto the mark, hoping to get a good discount on bulk orders
Very honest and quick delivery
The products are affordable as compared to other brands
Packaging was too good. Fast delivery and reasonable price.
It was a pleasant surprise. The ordering, supply, invoice and everything went well. No complaints
Convenient. Staff are attentive and well-versed about their products.
Overview
The company has garnered a mixed reputation, with customers appreciating the quality of certain products, particularly essential oils and candle-making supplies, often noting their competitive pricing. However, significant concerns regarding customer service have emerged, including delays in order fulfillment, inadequate communication, and a lack of follow-through on support inquiries. Many customers expressed frustration over missing documentation for products and inconsistent packaging quality. While some users reported satisfactory experiences, the prevailing sentiment highlights a need for improved customer support and clearer product information to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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- Delhi, Delhi, India
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members