We have loved sleeping on our new Verlo mattress from the first night we got it. It was probably the easiest purchase we had made in a long time because of the staff and great product!! One of our better purchases!! We sleep so much better, with some mornings being hard to leave the comfort of the bed.
My favorite color is green and I like a nice summer day with a cool breeze.
Suggestion: Besides wishing that it could make me fly. I think that if I woke up everyday in a snazzy suit with my hair done and a clean shave that it would be the cat's pajamas. This you should be working on.
We were so pleased about how easy it was to purchase exactly what mattress we wanted. It was so nice to be able to come into the store and try out different firmness, price levels, etc. on the various mattresses. It was a painless process! We also couldn't believe how quickly we were able to get our new mattress delivered. We've had a terrific night's sleep right from the first night!
I am a bit, but my wife believes the mattress is too soft. It does appear to be softer than the old one, especially around the edges for me. Verlo should have a middle answer.
Suggestion: Firm the bottom, and increase depth of the pillowtop.
The mattress and box spring are great! No more rolling into the middle of the mattress - and it is firm enough to support yet make you feel like you are floating. Also, it is easier for each person to get out of bed without disturbing the other person. Thank you for a wonderful sales experience.
No neck or back aches. Wonderful! Yes, after buying the mattress, I bought a pillow for $59.99 and it did not meet my needs, so I brought it back and replaced it with one that cost $40.00 less, and was told that I would not be refunded that amount. I am a Catholic Sister and have no need of another of your products, and surely can't afford to donate $40.00 to Verlo. I clearly did not understand your return system...and still don't. Any chance that I can have the $40.00 refunded? Thanks for your consideration.
Suggestion: I had to replace all my sheets to fit the depth of the new mattress...unnecessary additional cost.
Definitely the best mattress I've ever owned!
Suggestion: The only thing that gets me is that I only remember it needs to be rotated after we're already cozy in bed. But the mattress itself is fabulous.
Most of the time I am sleeping better. Sometimes I find it is hard to turn over. Thanks for inquiring about your product. That means you care about your product and your customers.
Suggestion: I don't know what I would change. It is comfortable.
It took me about a week or so to get use to the new mattress but I really like it. So glad I listened to you and bought the lesser "firm". It was a pleasant experience all around.
Suggestion: I can't think of anything.
It is not as comfortable as I had hoped. Still feel some hip pain. Do not toss and turn quite as much.
Suggestion: I have to vacuum under the bed everyday because it drops fluff every night. Not as fluffy as the store model.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members