VernStores

I purchased 2 small WiFi cameras from Vernier Shop. Both would not pair with the WiFi or ap. It cost me $20 to return them for credit and they had the nerve to charge me a restocking fee for defective items.

Some other bloke will purchase the same cameras and go thru the same nonsense.

Stay away from these guys.

I wish I'd checked the reviews before I ordered!

I just received two birdfeeders, ordered from Vernier.

These feeders look nothing like the advertised feeder. They are cheap crap and obviously made in China.
Photo on left is from Vernier website, photo on right is actual (crappy) birdfeeder as delivered. The actual feeder is half the size of the advertised feeder and very poor quality.

Vernier's advertising is deliberately deceptive.

Their salespeople deflect any enquiries about product origin. They also state that the products 'if not available from their US warehouse, are shipped from an overseas warehouse"...complete and utter BS!

Vernier's 'phone number is an answering service and if anyone answers, they are rude and unhelpful.

I was fortunate...my credit card company gave me a full permanent refund.

They had a sale on some lamps that I'd been looking at, so wanted to order them. Tried multiple times over multiple days with multiple browsers on both my phone and laptop to order but it never went through. Kept getting a "parameters needed to use API" error. Contacted customer support via website link. They initially answered and asked for more info, then ghosted me. Called customer service. The agent said they had problems with the website and sent me a link that was supposed to bypass the problem. It didn't. No option to put the order through via phone. All other attempts to contact them failed. But, they kept sending me coupon codes for up to 60% off because the items were in my cart...just couldn't pay for them. Never was successful. Not a good way to stay in business if folks can't actually order from you.

FRAUD!
FRAUD! SCAM! STAY AWAY!
Scam scam scam do not order from this site! You will be charged $29.99 every month without your permission for some subscription you never agree to or know of after you order anything from them. Your item will take forever to get. Horrible place to order from sent WRONG CHEAPER item in a box with no PACKAGING! HAVE PHOTOS IF ANY DA OR CONSUMER IS INTERESTED IN CONTACTING ME

Date of experience: August 10,2024

I purchased on 6.27 (3-5 day advertised delivery) I cancelled on 6th day, 7.3. It arrived 7.5. I requested instructions to return for full refund. I was offered 40% refund and $25 website credit. 🤣 I'm only into week 2 if my 30 day window. This is very poor customer service! Do not buy anything from Vernier Shop.

I made an order and was told it would ship within 3 days. Then it changed to 5-8 days to ship. A week had passed, and the order was not shipped yet. Then I find out the item was NOT in stock after all. They said now the order would have to come out of China with no expected arrival time. I told Venier to cancel the order, but Christy a rep said she could not as it was now out of their hands. Who knows if this order will ever come. I was going to check the box below that says let Vernier know about your situation but no sense in that they know very well my dismay.

I purchased 3 ultrasonic devices to deter rabbits in my garden. I researched these items and was sent to vernier by a legitimate website, unfortunately I can't recall which one. It took a long time to receive these and I began to suspect this was a scam. I called and requested a refund and the items arrived the next day. The cost to return was not worth it. They acted like it was made in the USA but they shipped from China. I kept them, they don't work. A couple of weeks later a $29.99 charge showed up on my account. They signed me up for a shopping subscription. I called and had it refunded and canceled. 2 days later I received a call from fraud department at my bank. Several fraudulent charges were trying to clear my bank. Fortunately the bank declined them. I had to cancel my cc and have another issued. This was the only purchase I made and the ONLY way my card could have been compromised. DO NOT BUY FROM THEM!

I Bought a bird feeder which was cheap and poorly made. But buying anything authorizes them to charge you a "Membership FEE" of 29.99 a month for the priviledge of buying discounted goods later. THEY DO NOT TELL YOU YOU ARE SIGNING UP FOR A MEMBERSHIP FOR $30 A MONTH! AND WHEN YOU CALL AND ASK WHY THE CHARGES THEY BLAME YOU FOR NOT READING THIER POLICIES! HORRIBLE! WHO DOES THAT? AUTOMATICALLY SIGN YOU UP FOR A $30 CHARGE EACH MONTH WITH OUT LETTING YOU KNOW. IT IS CRIMINAL. SCAM SCAM SCAMMY JUST AS OTHER REVIEWS HAVE SAID. STAY AWAY!

We ordered a black 9x24 tarp for our boat and received a 3X 9 ft tarp in beige for the same price as the large tarp and they not offer to send the correct order, they only offered 50% refund and keep the wrong product or return the product for a $15 fee. Never offered to fix the problem. Scammers

Every negative review is 100% true! This company is a scam! DO NOT ORDER from them. Bought a "portable air conditioner" from them...what you find out when it arrives is that it is a humidifier with two ice packs--a joke! Next, I try to return it and they give you the run around: kept waiting for the email with return instructions that "would come in 24 to 48 hours." Surprise! It never came. When I called back annoyed, guy on cell phone with bad connection tried to gaslight me by making himself the victim of my "bad attitude." After talking over me, repeating the same script over and over, he hung up on me. These people are criminals...do NOT do business with them!

DO NOT BUY ANYTHING FROM VERNIER SHOP. It's a Scam site. Stay away. It's a SCAM!
Make sure you keep an eye on your future cc transactions because they will try to bill you again.

I'd like to be giving a review of the product I ordered, but almost 2 weeks later, I have still not received it. Immediately after placing the order, I received an email indicating that I should receive my order in 5-8 business days - that was 10 business days ago.

A couple days later, I received a tracking number. That didn't even show results for several days to follow. I hope the product I ordered is OK because I hate to think what the return process might be. With my luck, they'll tell me I missed the window to return the product because I hadn't even received it before the window closed.

I will not be purchasing anything else from them.

This place is scam don't waist your money these crooks won't answer your phone and I could never get a valid tracking number

They refuse to refund me for products that were never used. They said they wouldn't accept returns because the shipping would be too much instead offered me a 30% refund. I paid over $300 for these two items. They try to negotiate your refund with you which is absurd and basically take your money. I never write reviews but I wanted to make sure nobody else goes through this.

I would advise you do not purchase from this company. You can get the same product from Amazon. We received our first portable a/c unit in the beginning of May. The unit would not even turn on. So we requested a new one. This unit also did not work. I have made 4 phone calls to initiate the return process. All 4 times I have been told in 48 hours I will receive information on how to send back the units. I just made my 5th call in three weeks trying to get this issue resolved. The representative informed me today there is no record of my previous calls. Every representative I have called has been rude and unprofessional. Also pay attention to the fine print. This company will automatically sign you up for a "free membership" upon your purchase and then conveniently charge you 29.99 for the "free" membership. Really save yourself the headache and shop somewhere else! See photo below. This company has an F
Rating with the BBB. Avoid at all costs!

Es una Farsa esta página. Compro producto (medidor glucosa no invasivo)y llega uno diferente. Envío correo y quedan de enviar label para devolución y nunca vuelven a contestar.

I ordered 3 solar animal repellant devices on April 11. I received an tracking email that said the product had been delivered on April 21. It had never been delivered. I called and emailed repeatedly and the issue was never resolved. I was told supervisors would call me back, never happened. Also told I would get an email with updated information -- just kept being sent the same tracking email with the April 21 date. Just a completely terrible customer experience. This morning I was told I would be getting a refund -- we'll see if that ever happens. Avoid this company at all costs. I'd give it less than 1 star if that was an option

They collect peoples credit card information while selling off of fraudulent ads. Beware this company is completely white collar crime!

Buy it! It's beautiful, well made and a lot of bang for your buck. I gifted my mom and mother law each one and they couldn't believe they were from Vernier! I just love it, looks so nice on the door. I wanted like a wildflower look and the peonies make it look so pretty. But it guys! I bought 2 as I have double doors. The price was very reasonable. Beautiful wreaths!

Very comfortable seat. Definitely a cream color. Wish the arm rest could adjust to be more narrow, but I am slim, so it is a bit wide for me. Other than that, I am very comfortable throughout my work day

Ordered American made heated jacket for $60 ( the ones made in China were a lot cheaper but l wanted a quality item)
3 weeks later it arrived, from China made in China, l contacted the company and they offered me a 50% discount or l could return it with a 25% restocking fee, even with the discount it would have been cheaper to buy one off eBay
Was checking me Discover card and noticed a random $29.99 charge from them when nothing was ordered, also a $29.99 charge from a company called retailcartshop.com which l know nothing about
Do not give this company your credit card details under any circumstances

So I ordered weeks ago a WiFi camera. First they took forever to even shop it and made everything confusing by sending me 20 email updates.

The first email after ordering this camera, they were so apologetic about my item being on back order that their sympathetic ways offered me a free $25 purchase on anything in their store.

Me being a bit gullible I went on their store and chose a (90,000) liken flash light which I ended up paying $4.99 for because it was $30.00 total.

So this morning when I woke up I went on my bank statement and noticed a second charge from this store on the amount of $29.99. Just so happens to be the price of this flashlight.

Scam if you ask me. I'll be investigating, talking to my bank and also getting my money back plus some.

I say steer clear unless you have forever to wait, and also want to watch your accounts like a hawk to make sure they don't slip in some random charges.

God bless 🙏🏻🙏🏻🙏🏻

I ordered a heated jacket, "about" a month later I called cuz I still hadn't received it. I had to call several times, the phone rang about s hundred times. Sounded like an older. He was incredible rude and impatient! I was trying explain my situation. Told me just to get to what I needed. He said he's look into snd call me back same day. Never heard back. Then a few days later I got a jacket—-no power bank/block! So I'm assuming they come with the jacket? Now what? I will not call and try to order from them. I am so mad. Do not order from this company!