VernStoresReviews 165

I ordered an item they claimed was in stock and ships in 3 days from Nevada. 15 days later the tracking report states it cleared customs from CHINA! Support claims a busy shipping season is the cause ignoring the fact the website stated it was in stock and ships in 3 days from Nevada. Consistent blatant lies is all this company has to offer. I filed a fraud complaint with the Federal Trade Commission on this company. I suggest everyone that has a bad experience with this company to do the same. Companies that are this unscrupulous and consistent in fraudulently cheating customers should not be allowed to do business.

Verns store is fraudulent.
I purchased car heater from them and they also charge me extra for guarantee which I did not purchases. The amount Purchased for car heater went through my bank and I never received my order.
Vern store delivery tracker is inaccurate up dates and therefore is a scam. I never received order.

Scam company do not purchase from them customer service is extremely disrespectful you try to get information you call them five or six times being respectful they don't return calls they don't return emails and then when you get mad they yell at you they took my money and have yet to deliver my package and want to talk about that I have to be patient that I get my package when I get it and that I'm not the only one that they work for if I could have given it zero Stars I would have please please do yourself a favor don't care what the price is do not purchase from them you will never get your package

I purchased a crystal mug from Vernier shop because they stated US owned and operated, and that the item shipped within three days from Nevada. Turns out the item is shipping from China. When I contacted them, they said their US stores sold out so they were shipping from a warehouse overseas. I requested a refund and they stated I could pay to ship the item back or I could keep the item and get 50% back. I ordered 13 days ago and I still have not received my item, so I don't even know if I'm going to like the product or if it is the same as what it advertised online. I paid double what I could've paid elsewhere because they stated they were US owned and operated and I would have it quickly. I'm very frustrated because this was a Christmas gift and because I would not have purchased from them if I knew it was a product coming from overseas because I could purchase those on Amazon and I hoped it would be a better quality product.

This took WAY too long to get here Not even CLOSE to fitting me! In fact it leaves a gap of more than a foot across my belly I would recommend that you not deal with this company!

Stay away. Sells cheap crap. Customer service poor. Took quite an effort to get them to stop billing me for a "subscription". On the plus side they did refund for defective hiking poles and for now they refunded the recurring subscription charges but I'll be monitoring my card transactions carefully. I think they only exist to scam the "subscription" and collect $ from people who aren't watching their transactions closely.

Ordered Merchandise & They Took My Funds. Never Received My Item(s). Call and all You Get is a Email 24 Hrs Later - Email Just states what You Apparently ordered and No Tracking Or Shipping Numbers. This is a Total Scam! This Needs To Be Shut Down! Do Not Order Or Buy! You Will Loose Your Money! They make it look like a Real Business! Its All Fake!

In the shopping cart, there's a highly inconspicuous checkbox that enables "MONTHLY BILLING" for membership access. Although I unchecked that box, they started billing me 29.99 monthly.
When I contacted their customer service, they were extremely rude and wouldn't confirm that they stopped the subscription-- only stated that they credited my card for that initial fee.

Paid for product but haven't received them. Only excuses. 850 area code with a NC residential address was all I needed. Don't shop.

I purchased a microphone and specifically unchecked the membership area….which is hidden on the page. Then a random $4.99 charge.

My bank flagged this as suspicious activity thank God, but I've read other reviews stating their parent companies will try billing you too. Beware.

Never received product. They don't give you a fedex, ups, or USPS, or any major shipping company tracking number. They only let you track via their website and it sounds fishy! They use European or British English saying "package has left Centre" or "package is on its way to your zip code". Not normal tracking language. When you call them all they say is I can forward it to someone. When they email you they say nothing they can do, they say it says it is delivered on the website nothing we can do. Paid $55 for a baby anti reflux bed. Horrible company and seems like a scam. It states it was delivered at 1am! Who delivers at 1am? SCAM! Stay away!

Verniershop stated 3 to 4 day shipping I purchase product. I hopes of receiving in that time frame. After emails find out product is out of stock in US after 4 business days of communication. Within communication I stated a need date for this product. Besides endless emails I tried to call *******534 customer service number and request delivery date. Support was unhelpful at best! Or wouldn't even let me explain my dilemma but push me aside to yet wait for another damn email... I requested to cancel the order but unfortunately that can't happen because you can't cancel but only a day after you purchased it... This is after 4 days of waiting and finding out product as it hasn't even shipped yet. Such BS. Warning consumers..

Research the coolers before purchasing them. My experience was not good after 30 days. I need another model. My experience with support was not good. They could not tell me how to get the defective water pumps replaced.

I Bought a bird feeder which was cheap and poorly made. But buying anything authorizes them to charge you a "Membership FEE" of 29.99 a month for the priviledge of buying discounted goods later. THEY DO NOT TELL YOU YOU ARE SIGNING UP FOR A MEMBERSHIP FOR $30 A MONTH! AND WHEN YOU CALL AND ASK WHY THE CHARGES THEY BLAME YOU FOR NOT READING THIER POLICIES! HORRIBLE! WHO DOES THAT? AUTOMATICALLY SIGN YOU UP FOR A $30 CHARGE EACH MONTH WITH OUT LETTING YOU KNOW. IT IS CRIMINAL. SCAM SCAM SCAMMY JUST AS OTHER REVIEWS HAVE SAID. STAY AWAY!

FRAUD!
FRAUD! SCAM! STAY AWAY!
Scam scam scam do not order from this site! You will be charged $29.99 every month without your permission for some subscription you never agree to or know of after you order anything from them. Your item will take forever to get. Horrible place to order from sent WRONG CHEAPER item in a box with no PACKAGING! HAVE PHOTOS IF ANY DA OR CONSUMER IS INTERESTED IN CONTACTING ME

Date of experience: August 10,2024

Es una Farsa esta página. Compro producto (medidor glucosa no invasivo)y llega uno diferente. Envío correo y quedan de enviar label para devolución y nunca vuelven a contestar.

DO NOT BUY ANYTHING FROM VERNIER SHOP. It's a Scam site. Stay away. It's a SCAM!
Make sure you keep an eye on your future cc transactions because they will try to bill you again.

They had a sale on some lamps that I'd been looking at, so wanted to order them. Tried multiple times over multiple days with multiple browsers on both my phone and laptop to order but it never went through. Kept getting a "parameters needed to use API" error. Contacted customer support via website link. They initially answered and asked for more info, then ghosted me. Called customer service. The agent said they had problems with the website and sent me a link that was supposed to bypass the problem. It didn't. No option to put the order through via phone. All other attempts to contact them failed. But, they kept sending me coupon codes for up to 60% off because the items were in my cart...just couldn't pay for them. Never was successful. Not a good way to stay in business if folks can't actually order from you.

I purchased 2 small WiFi cameras from Vernier Shop. Both would not pair with the WiFi or ap. It cost me $20 to return them for credit and they had the nerve to charge me a restocking fee for defective items.

Some other bloke will purchase the same cameras and go thru the same nonsense.

Stay away from these guys.

I wish I'd checked the reviews before I ordered!

I just received two birdfeeders, ordered from Vernier.

These feeders look nothing like the advertised feeder. They are cheap crap and obviously made in China.
Photo on left is from Vernier website, photo on right is actual (crappy) birdfeeder as delivered. The actual feeder is half the size of the advertised feeder and very poor quality.

Vernier's advertising is deliberately deceptive.

Their salespeople deflect any enquiries about product origin. They also state that the products 'if not available from their US warehouse, are shipped from an overseas warehouse"...complete and utter BS!

Vernier's 'phone number is an answering service and if anyone answers, they are rude and unhelpful.

I was fortunate...my credit card company gave me a full permanent refund.