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From the business
Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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The commercial 10" slicer I got from Vevor is great! The price was very reasonable. This works so much better than my old slicer for meats and cheeses.
There are so many online stores these days that it's difficult to know which ones will meet expectations for quality and service. Initially skeptical, I made a few minor purchases from Vevor, just to test the water. I am now several orders in and couldn't be happier with the quality and prices of all items I've purchased, with some great discounts and fast free shipping. If they can keep this up, I doubt I will need to shop elsewhere.
Purchased an induction cooktop, we decided to go a different route, and they are refusing to refund for the item that is still in the box, unused, and less than a week since delivered. The return time is supposed to be 30 days, but that is apparently false info as the can "deny" returns for arbitrary reasons at their discretion. Will never buy from here again.
The shopping, buying and delivery experience - excellent.
- Material quality could be better
- directions state the unit needs to be affixed to wall without impediments - unfortunately many walls may have a water pipe or similar that the frame must straddle. There is no accommodating such variables in the kit I bought.
Aparatul de încălzit este foarte bun si pot spune ca este economic
Five stars! One observation, the translation of the manual into the language of the country where it is sent, not everyone knows English!
Produsele au venit repede si sunt si de calitate.
I have ordered items from Vevor many times in the past. The quality is always better than expected and the promptness of delivery has always been great.
Purchased an electric garden tiller. I didn't think it would be very
'strong' but, this guy has POWER! Easy to assemble and massive
Power! Very happy!
Product excellent, Postage confusing 1 came via a freight company & 2 via Australia Postage on the 1st day and the last came the following day. I was concerned one had been misplaced.
Bought a fuel tank, had questions after reading the literature that came with it. NO PHONE NUMBER to talk to an actual human. Nope had a chat with a computer. Now I've gotten an email that contradicts the literature and the computer response! Just have technical people available to talk on the phone to your customers!
The equipment seems to work fine. The problem is the paperwork for assembly is out of date. Did not show how to assemble the handle, a major part. Then some of the pieces included were different or maybe upgraded from when the parts list ( including the pictures of the parts) and instructions were printed. Alot of putting together, disassembly and reassembly involved.
Lawn sweeper was shipped promptly. Useful for debris laying on top of the grass. My issue is walnuts, lots of walnuts! Large nuts are too heavy and too far down into the grass to be swept up by the brushes. The description of the item talked about sweeping up debris but wasn't detailed about what it couldn't do.
I should have done more research about lawn sweepers in general before purchasing. Lesson learned.
Easy Ordering Process, however, item is of poor quality, very flimsy and need to pull rather push when loaded "you get what you paid for" (Aluminum Hand Truck 2 in 1)
Dear Customer:
Thank you for contacting us.
We apologize for the inconvenience you have experienced. To help us locate the specific problem of this product more effectively and accurately, please provide photos or videos that show the problem you described.
You can send us files in three ways:
1. Attach the video and photos directly to this email and send it back to us.
2. Upload the video or photos using Swisstransfer (https://www.swisstransfer.com/en-us) and provide an access link.
3. Send the video or photos to our email address support@vevor.com via your email (thet_paredes@yahoo.com.au).
We are actively working on finding a solution, but we need the information mentioned above to analyze the product issue effectively. This will help us improve product quality and provide better products and services to our customers while addressing your concerns.
Thank you for your understanding and cooperation. We look forward to your reply.
Sincerely,
VEVOR
The display can be hard to read in the day time, a brightness control would be a great improvement. The font is small, but with the right angle can be read! I'm very happy how well it does the job. The battery it was bought to charge seemed completely dead, this charger brought it back to life!
The customer service is non existent. They filled the order through Amazon shipping and thus they claim no warranty responsibility
Dear customer,
We received your review on sitejabber
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team
The chicken coop door works great, and the indoor outdoor thermometer does too,
Both made very well
Ordered 2 sprayers, because the price was so good. Quality exceeds my expectation. Thanks for all you do.
Product showed up missing all the hardware needed to assemble. Returning needs approval, Still waiting on 3rd day now for resolution. Need this ASAP for a project and still no word. Other retailers have instant results
Dear Customer,
Thank you for choosing our product and for taking the time to provide us with your feedback. We take your concerns very seriously and are committed to resolving your issue.
We are currently analyzing the problem based on the information you provided, which may take some time. Typically, you can expect a response within 48 hours. To expedite the resolution of your issue, we have marked this case as a priority and will contact you immediately with any updates.
Thank you for your understanding and patience.
Sincerely,
Vevor
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer:
We sincerely apologize for any inconvenience this may have caused.
We have processed a $75 refund for you through your original payment account.
Refunds typically arrive on your credit card within 3 to 15 business days. Please check your refund status.
Thank you for your patience and understanding during this process. Please feel free to contact us if you have any questions.
Sincerely,
Vevor