On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The shopping, buying and delivery experience - excellent.
- Material quality could be better
- directions state the unit needs to be affixed to wall without impediments - unfortunately many walls may have a water pipe or similar that the frame must straddle. There is no accommodating such variables in the kit I bought.
Heater was shipped and delivered within a day. Heater was exactly as described no surprises, can't comment on long term use but so far this 5000 watt heater easily maintains temperature in my 360 sqft garage. This winter will be the full test.
Very happy with the service, the goods, and the speed of delivery
Why wait weeks or months for goods to arrive Vevor delivered my goods in a few days, remarkable service Thankyou.
I have purchased tools, shop equipment and two diesel heaters from Vevor. I had one winch that failed, but Vevor provided a full refund (once I returned the product)... which I then used to buy the exact same item again and never had any more problems. I take care of my things, but I also use them to their full capability.
Frankly I'm a bit surprised at the high level of value and wouldn't hesitate to buy again.
12/24v smart charger works fantastic doe 12v up to 20 amp 24v up to 10 amp. Really wish it had 20 amp on 24v as well but it does a good enough job at 10 amps for my needs
I have read many good reviews about the product and I was not disappointed. A very well put together, stable construction. A perfect (cost-effective) table saw for a home, DIY solution! Ready to use right out of the box! Apart from a few minor flaws, it is a really easy to use, lovable machine. I recommend it wholeheartedly.
We always check Vevor first. Seems to always have what we need at a reasonable price and fast shipping.
We have ordered several items for our farm, so far it has all exceeded our expectations.
Aparatul de încălzit este foarte bun si pot spune ca este economic
Five stars! One observation, the translation of the manual into the language of the country where it is sent, not everyone knows English!
Products vary in quality. Expect to get what you pay for and you won't be disappointed. I'm happy with the homeowner quality as I don't use the product for commercial purposes.
Produsele au venit repede si sunt si de calitate.
Pretty much do everything myself, automotive mechanics, Kustom car builder, restormods, everything on that goes into a home, electric, plumbing, tile, carpentry, I learned at early age with my dad!
Bought different tools, and one was welded wrong during manufacturing. Vevor could not send me a new one, so they promised to refund me. All the other items has been perfect, and just as promised, very fast delivery.
I have ordered items from Vevor many times in the past. The quality is always better than expected and the promptness of delivery has always been great.
Purchased an electric garden tiller. I didn't think it would be very
'strong' but, this guy has POWER! Easy to assemble and massive
Power! Very happy!
Great value kit for using in my wksp bench press & potentially any off bench tasks. Very good quality equipment in an equally nice transit case. Very happy indeed.
Dobrý poměr cena/kvalita a kvalita je někdy i vyšší, než bych čekal.
V eshopu je vidět celková cena v Kč včetně dopravy po Česku, nikdy jsem nic navíc nedoplácel.
V případě problému si cením rychlé reakce Vevoru a dobrou domluvu.
Why do you choose this company? It does not do their job properly and don't care! Called 4 times and the parcel still NOT delivered (10 days since purchase)!
Answer: By email, they respond within 1 day. That said, they talk in circles, not adding any value to their support.
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?
Dear customer,
We received your review on Sitejabber.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team