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Victoria's Secret

How would you rate Victoria's Secret?
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Texas
2 reviews
0 helpful votes
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Love
March 31, 2015

I Love this site as well as this store. Every couple months they have a "Panty Party" and you get 7 pairs of panties for $27. I mean, I always buy my panties during these sales bc you save more than you spend. If you wait until the last minute though all of the sizes will be gone and sometimes they don't do back order. But when they do your initial shipping fee covers all shipping. They have super fast shipping also.

Date of experience: March 31, 2015
Washington
1 review
0 helpful votes
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I just got a gift from someone it's a package of cologne and body lotion, and this they're super glued to the box so hard to get them out the cap come of and soil everywhere and still so hard to unglued, I'm not happy.

Date of experience: December 26, 2022
Missouri
5 reviews
2 helpful votes
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Perfect
November 27, 2015

The only place I will ever get my underwear, bras, or swimsuits. I love the PINK clothing as well. They have an amazing return system and they do exchanges if you receive something and it doesn't fit right. So amazing and such good quality items. I love it all!

Date of experience: November 27, 2015
GB
1 review
2 helpful votes
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Awful service
February 16, 2019

VS allow you to purchase in the UK, I ordered they took payment then cancelled order 30mins later... 23 days later no refund... customer service is awful... chat point you to email... email point you to chat... you ring they don't know their arse from elbow them try and push promotions... absolute joke of a company. I'd rate zero if I could and that's generous.

Date of experience: February 16, 2019
Ireland
1 review
0 helpful votes
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Wonderful body mists
November 6, 2020

Oh, these are my favorite. Their line of perfumes is amazing. The body mist pure seduction fragrance mist in original is fabulous. Its scent is rather strong, I mean it stays on the body for a long period of time.

Date of experience: November 5, 2020
Ireland
4 reviews
34 helpful votes
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Almost perfect
September 5, 2014

Almost perfect. First off, I love their stuff and not just the lingerie. Nice swimwear as well. Usually very sexy but elegant and feminine as well. They can be a bit pricy but I guess part of the price is the VS name. While I'm happy shopping at VS I'm slight less happy about the shipping rates. Could be better so that's why I give 4 instead of 5 stars.

Date of experience: September 5, 2014
Missouri
46 reviews
94 helpful votes
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Great site.
February 21, 2015

I recommend this site to anyone. It us very easy to understand, The description is very accurate even though I wish it would show more pictures. The transactions run smoothly every time and it is very secure, also have paypaI which is great. I love the daily specials... I mean. I cannot afford to buy here every single day...(I would if I could) but the specials give the opportunity to get like free shipping on $25, $50, $100 purchase, or 5 panties for $27. Free items like panties or a Tote with an specific amount of money that you spend. You'll find great deals online. I definitely recommend this site.

Date of experience: February 21, 2015
Georgia
7 reviews
29 helpful votes
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I shop here like once a week, the customer service is great, returns are easy, the only reason i did not give 5 stars is because i feel the quality of their items have become very poor. And also the sizing of their items are always different which makes it difficult to shop online.

Date of experience: November 19, 2014
Nebraska
4 reviews
16 helpful votes
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Love online shopping
December 8, 2015

Whenever I purchase items from Victoria secret, I always know what to expect. They deliver the items in the expected time frame for shipping, most of the items are very true to size and it's always easy to make a return or exchange. Not once have I had issues with shopping at Victoria secret!

Date of experience: December 8, 2015
Texas
78 reviews
49 helpful votes
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Victorious secret has really unique perfumes that I find really amazing. Their perfumes stays on you for a long time. They have good sets as well as good offers every now and then but without any offer their perfumes are a little pricey.

Date of experience: August 25, 2018

Overview

Victoria's Secret has a rating of 2.7 stars from 798 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Victoria's Secret most frequently mention customer service, credit card and full price. Victoria's Secret ranks 8th among Lingerie sites.

service
153
value
145
shipping
126
returns
108
quality
133
+49