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Videforex has a rating of 3.4 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Videforex most frequently mention real time. Videforex ranks 5357th among Business Services sites.
Encountering setbacks used to shake my confidence, but Videforex's 24/7 video chat support now boosts my resilience. Whenever I face trading hurdles, their experts quickly guide me through solutions visually. Recently, I struggled with risk management. Within 90 seconds, an agent appeared, patiently explaining until it clicked. Reliable assistance nearby fuels my courage to tackle new challenges and expand my skills.
I took all steps to withdraw my crypto from Videforex, but it was to no avail. I deposited the amount needed for my verification to be completed as they wanted. Still my money did not show up. I was almost robbed, all money gone, they made me depressed for a very long time. For a long time I've searched for help then i found a specialist called zachresolutions.com and reported my case to them, after few hours i got a reply then couple of days later my issues was all resolved and my lost funds got restored back to me
I have been trying to withdraw my money from my account for over 2 months now and they will not release it. I have sent over 20 emails to them and they send only generic emails. They keep coming up with excuses and say they are doing "software updates" or they say there are a lot of transactions in the que.
On their website it states "Videforex processes all withdrawal requests within 1 hour."
I am out of pocket over $2,000 and I have no way of getting my money out because the platform is unregulated.
PLEASE STAY AWAY FROM VIDEFOREX IT IS A COMPLETE SCAM!
Date of experience: August 25, 2023
I have been waiting a month for my money.
My ID has been verified and was verified before i processed the withdrawal.
Everytime i ask for an update i get the same answer.
That my withdrawal is in a queue, when i ask what place my withdrawal is in the queue they said they cant tell me that. Which is ridiculous.
They have obviously just taken the money or dont have the money to pay out for withdrawals because they only let you top your account up with BTC and BTC is on its $#*! so they obviously cant pay people.
Bunch of scam artisist and what the hell is with the webcam girls.
Stay far away from this company.
Write to resucrsc. Com with the referral A1 to reclaim your bitcoins, that's the only chance you've got to get your funds back. I was in this same situation losing 40k$ until I reported to them and which they helped me.
Tip for consumers:
They are btc good scam artist
Products used:
Revenue Surveillance Corp
Referral A1
Date of experience: September 22, 2022
What's going on with the withdrawal I placed last year 2022 and still pending in 2023...
I need to know... Videforex why are delaying my withdrawal... is it because I am from Lagos Nigeria...?
Date of experience: January 19, 2023
Videforex is a scam. They promise you heaven and earth to suck you in but will not allow you withdraw the money you make trading. I was with them for a while and had some gains from trading binary option but when it was time to withdraw, they starting asking weird questions and priomising more bonus and that you I should keep trading. I insisted on the withdrawal and was able to withdraw some money (my initial deposit and some profit) but when I decided to withdraw most of thg remainig funds, after several months, it was denied and their reason was {Please be advised, that your trading account was blocked in accordance to the following clause: "5.5. If the Client will breach any of the above paragraphs, the Company reserves the right to restrict the Client access to its services and make a refund of the Client's available deposit.
Termination of service and refund of the deposit will come into effect upon expiration of 5 banking days after the Client was sent a notice by e-mail provided at the time of registration of trading account."
Please be advised, that we cannot disclose details of the investigation due to security reasons.
Your deposits were already fully refunded, so there is nothing else can be withdrawn from blocked trading account.}
I never breached anything and asked them to show me proof of what I breached but they keep saying they cannot disclose details of the investigation due to security reasons. So technically becasue I've been able to withdraw my initial deposit, the prevented me from withdrawing the profits with some bogus breach claim! Stay away from them!
Date of experience: January 25, 2023
Report your complain and get your refund of money withheld or bad manipulated trades AccessRecovery. Online helped me
Tip for consumers:
AccessRecovery.online is up for the fight against scam broker get in touch to get back your money
Products used:
Access Recovery fought for me so I could gain back my funds thanks to this wonderful company
Date of experience: March 9, 2022
They are not able to proceed withdrawal, they don´t provide liqiudity, not regulated, not authorised, don´t provide any financial information.
Tip for consumers:
Don´t use this broker at all.
Products used:
NFX broker
Date of experience: July 13, 2023
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