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ViewBug

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Florida
1 review
3 helpful votes
Follow John C.
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Viewbug's failure to provide member support
February 2, 2023

I have been an active and satisfied member of Viewbug since 2015. Recently I have had a problem with incorrect owner registration data for a domain purchased thru and managed by Viewbug. Repeated request (over 9 times) to correct this information have been ignored by member support staff. I am now saddled with a domain that I cannot use as intended because of this data registration mistake by Viewbug. As of this review, I have been "ghosted" by support staff for over a month with no remedy, or even acknowledgement of my plight, in sight.

Date of experience: February 2, 2023
ViewBug T. ViewBug Rep
over a year old

Hello John,

We are truly sorry for this, please be sure to sen an email to members@viebug.com to receive assistance with this issue. Our team will be happy to help and correct this issue.

Texas
1 review
12 helpful votes
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A confusing mess
January 6, 2017

It looks to me like just another phony site to get people to join and then requires monthly payments to enter most contests. I won an award of some kind but there is no explanation of what it means. It all looks like a useless exercise. Who are these people with their mysterious algorithm. How about some explanation of what your site really does. I would think time would be better spent on flickr or 500px

Date of experience: January 6, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Peter,

We greatly appreciate your feedback and would like to explain the situation when there has been a misunderstanding or dissatisfaction with our service.

It’s not required to be a paid member to join Free contests however some contests are available for Premium and Pro members. We currently have a total of 101 Photo Contests and 17 of them are Free contest.

Most of these free contests are offering amazing prizes such as $6,495 value Italian Photo Adventure. Simply visit Around the World Photo Contest page for more details: https://www.viewbug.com/contests/around-the-world-photo-contest-by-discovery

You can see all our free photo contests here: https://www.viewbug.com/photo-contests/free

You are always welcome to contact our member support team at members@viewbug.com for any questions or concerns you may have. Additionally, you can visit our FAQ page at http://help.viewbug.com/

ViewBug is a photo sharing website that is aiming to bring photographers together and promote their work. Our members also have the opportunity to sell their images, improve their creativity by creating challenges, joining contests, and contest winners receive some cool prizes similar to the one mentioned above.

We value your membership and would like to learn more about how we can improve your experience with us. Please be sure to reach out to our member support team at members@viewbug.com with any additional feedback, questions, and concerns you may have.

Have a good day!
The ViewBug Team

Pennsylvania
2 reviews
17 helpful votes
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Not a chance to win
February 21, 2024

I have been entering my photos in view Bug Contest for the last couple of years. I'm no louse when it comes to landscape photography. Some of my pictures are very very good. I have lost contests such as simple ones like image of the month two pictures that are no way near as good as mine. I I'm not trying to be conceited. There are many other photos that are just as good as mine that haven't won either.
Unless you're a professional photographer or pay for a yearly subscription You're not going to win It's frustrating and disheartening I have a ton of awards But they're all made up ones or pure Awards which are important Because being liked by a photographer is Probably the most important thing. It makes me not want you even try anymore as far as photo contests are concerned. I read review after review of people who are really good but, not professional or maybe don't subscribe to there yearly membership who agree 100% as far as there silly coins they are basically coupons. They had one good item it's supposedly been sold out for 2 years.

Date of experience: February 21, 2024
ViewBug T. ViewBug Rep
6 months ago

Thank you for sharing your feedback, Caryn. We're sorry to hear that your experience didn’t meet your expectations. We aim for the best service, so we take this seriously. Contests are judged by various professional photographers, as well as, the people's choice which is selected by community members. We’d love the opportunity to have you join contests, and be rewarded in the process with different photography goodies, inspiration, and more exposure for your photos. We are always happy and ready to assist you at members@viewbug.com

Ireland
1 review
5 helpful votes
Follow Carol G.
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Ripoff!
January 27, 2018

Viewbug have taken money from my account at least twice in the last year even though I have not bought or entered anything... these payments are for nearly £50 each time! I cannot see how to stop them or cancel membership which I have never consciously paid for! Anyone else have this problem? I have replied to emails but have had no response and another payment gone out in November. I never enter, upgrade or buy anything and want to cancel.

Date of experience: January 27, 2018
ViewBug T. ViewBug Rep
over a year old

Hello Carol,

Please accept our most sincere apologies for any confusion or inconvenience.

While we love for members to experience the benefits of an upgraded account, we'd never continue billing an account that's been cancelled.
Based on what you've shared, it definitely sounds like something our teammates can assist with.

Our system tracks all incoming member emails and whenever you email our Member Support Team here at bit.ly/EmailVB, you'll receive an automatic confirmation email letting you know your email has been received. Once our live agents review it, someone replies within 24 hours (usually less).

Please contact our Member Support Team at bit.ly/EmailVB and be sure to include the email address and username that are attached to your account. Keep an eye out for the automatic confirmation email letting you know your email has been received and that an agent will reply to you within 24 hours.

We look forward to assisting you with this,

The ViewBug Team

GB
1 review
2 helpful votes
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... Still have the free membership I had on joining! Sure they invite you to upgrade, and encourage you with eg possibilities of more entries into contests and other perks, but kind of expected that anyway. I enjoy entering their contests very much, and happy to say voted in the top 10 percent, 20 percent and 30 percent in a number of these. Also like browsing other members work, and learning more - you never stop learning with photography! Viewbug is fun!

Date of experience: August 30, 2021
ViewBug T. ViewBug Rep
over a year old

Hello Sarah,

We appreciate your feedback and are really glad to hear that you enjoy the ViewBug community!

Canada
1 review
10 helpful votes
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Tired of the spam
May 11, 2021

Constantly getting emails saying I have a private message, only to find it's another spam message to sign up for a membership. The difference with these messages is there is no way to reply to them. Any other message in my inbox has a reply button. This shady practice has led me to delete an account with hundreds of photos and thousands of awards. Sick and tired of underhanded practices.

Date of experience: May 11, 2021
Canada
2 reviews
9 helpful votes
Follow Mb W.
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Documentation needs a lot of work... I don't understand how most of the site works or what the heck "you're almost there" means! I also have trouble voting, because the voting menu does not offer an "are you sure?" Option to confirm a choice... I have given so many people a "peer award" when they deserved so much more, because the button is so sensitive. Also, I only vote one per four or not at all because the next four come up right after the second vote, and I have often gone on, so that leaves me with a skipped set not voting at all when I should, so I feel like a terrible judge! Quality of photography is great, and would SO love to win a better camera. Appreciate the decent prizes. Also appreciate the articles to improve technique.

Date of experience: February 6, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Mb W.,

Thank you for sharing your honest feedback. This type of input helps our team, as we continue to explore areas of improvement for ViewBug.com.

We do have a Help Center, which can be a helpful resource: http://help.viewbug.com/

We also have a Member Support Team, you can always ask specific questions related to your account and ViewBug site-related questions.

You can contact our member support team at members@viewbug.com or by going here: http://bit.ly/EmailVB

Thanks again for sharing your honest feedback and we do hope you'll reach out to our Member Support Team for any assistance.:-)

Have a great day,
The ViewBug Team

Florida
1 review
12 helpful votes
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Fraudulent
August 20, 2019

I have not used this site for years, and saw a new charge for $59.00 on my credit card last august. After repeated attempts to reach them I was told basically sorry about your luck, and make sure not to renew again.? I told that operator and four more I wanted my account deleted, so low and behold today another $59.00 charge for another renewal. Uggh. Now there is no phone to contact, I have sent emails regarding this, and called in a dispute to my CC.

Date of experience: August 20, 2019
ViewBug T. ViewBug Rep
over a year old

Hi Tracey,

Our team is available to support our members, including refund requests. Please send an email directly to members@viewbug.com and be sure to include your ViewBug username and the email address attached to your account.

Once you send your email to us at members@viewbug.com, you will receive an automated email right away to let you know your email has been received. A support member will review and reply to your inquiry within 24 hours. We hope to hear from you soon.

Best Regards,
The ViewBug Team

Bangladesh
1 review
0 helpful votes
Follow Geraldine R. J.
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I have participated in other photo contests elsewhere but I find ViewBug's approach to be the most unbiased and credible. It's reassuring to know that your work is evaluated based on its merits. The ranking and voting is clear and you cannot buy votes which I think is as fair as it gets

Date of experience: July 29, 2023
ViewBug T. ViewBug Rep
over a year old

Hello Geraldine,

Thank you for leaving us a fantastic 5-star review! We're delighted to hear that you perceive ViewBug's approach to photo contests as the most impartial and reputable. Your acknowledgment of our dedication to fair evaluation, transparent ranking, and unbiased voting is greatly appreciated. We value your support, and we'll continue striving to provide an exceptional experience for our photography community.

All the best
Your friends at VIEWBUG.

Bangladesh
1 review
0 helpful votes
Follow Christopher J. P.
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I can't express how much I love being a part of this community! Everyone is so welcoming and the free rewards they offer are just fantastic. Participating in contests is a bonus but the real joy comes from the support and encouragement I receive.

Date of experience: July 29, 2023
ViewBug T. ViewBug Rep
over a year old

Hello Christopher,

Thank you for your wonderful review! We're thrilled to hear that you love being a part of our community. It's fantastic to know that everyone has been welcoming and supportive, creating a positive and encouraging atmosphere for you.

We're glad you're enjoying the free rewards and finding joy in the support you receive, this is what our platform is for after all. We're also delighted to have you as an active member.

If you ever need any assistance or have any questions, don't hesitate to reach out. Keep enjoying your time here, and we look forward to seeing more of your fantastic contributions!

Best regards,
Your friends at VIEWBUG

Bangladesh
1 review
0 helpful votes
Follow Steven C.
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ViewBug is a fantastic platform for photographers of all levels! I've been participating in their photo contests for over a year now and I must say it's been an amazing journey. The variety of contests they offer keeps things exciting and the community is incredibly supportive.

Date of experience: July 29, 2023
ViewBug T. ViewBug Rep
over a year old

Hello Steven,

We're thrilled to hear that you find ViewBug to be a fantastic platform for photographers of all levels. We take pride in offering a diverse range of contests to keep things exciting and engaging for our members. It's wonderful to know that you've found our community to be incredibly supportive, as we believe that photographers thrive in a nurturing environment.
If you ever have any questions, need assistance, or want to share more of your photography journey with us, feel free to reach out. We're excited to continue this journey with you and see more of your submissions.

The VIEWBUG team.

GB
1 review
9 helpful votes
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Really good... but...
April 18, 2015

I love ViewBug, it's a great place to showplace your photography. What I'm not absolutely sure about is why, when I'm going through other people's photos, some of them are repeated on different profiles. I have emailed ViewBug about this twice, but they haven't as yet responded.

Date of experience: April 18, 2015
Florida
1 review
8 helpful votes
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Looks pretty good!
November 30, 2015

First of all i slightly disagree w the last post. I think most artists are their worst critics, all the ones i know anyway (including myself). Yes, there are a lot of really amazing photos and extremely tough competition. As an artist i also enjoy that. It challenges you to get better and inspires you to do more. If nothing else look at the entries for inspiration. I spent hours just looking at peoples work. There's a wide range from bad to professional. Win or not your work will be seen by the public. That's great for anyone just starting out!

Date of experience: November 30, 2015
Bangladesh
1 review
1 helpful vote
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So much to do with my photos! I made my first sale on the viewbug gigs cannot believe it. My buddy receive a new gopro camera for winning a sports related contest hope I'm next

Date of experience: July 29, 2023
ViewBug T. ViewBug Rep
over a year old

Hello Louis,

Thank you for sharing your experience with us! We're thrilled to hear about your successful sale on ViewBug Gigs and your friend's exciting win in the contest.

If you have any questions or need assistance, feel free to reach out.

Your friends at VIEWBUG

GB
1 review
3 helpful votes
Follow yvonne l.
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I am so happy i found view bug. I have felt truly encouraged to not think of myself as totally useless at photography but been really received a lot of praise for my work which i was not sure i deserved. Its a friendly and easy to use site and whats more one can see all those amazing photos that others who are so gifted have taken. Anyone who is starting out in photography or is a professional will enjoy being a member of viewbug and i have absolutely nothing but praise for the very user friendly way it has been designed. Anyone complaining is to my mind not understanding its purpose.

Date of experience: April 21, 2013
Minnesota
1 review
8 helpful votes
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Fun & Inspiring
October 17, 2016

I am a very amateur photographer that discovered this site by accident. I own no photo editing software. The most editing I ever do is perhaps a bit of cropping and some changes to black & white or sepia and creativity is not really my thing either. After looking at the images posted on this site I am quite certain I will never, ever even come close to winning a competition. However, once I got past this reality I discovered that it's fun just to post photos and see what people have to say. So, I will continue to enjoy the beautiful work of others and take whatever compliments come my way.

Date of experience: October 16, 2016
ViewBug T. ViewBug Rep
over a year old

Hello Monica,

We very much appreciate your feedback. We are glad to hear that you enjoy being a part of the community and find ViewBug fun & inspiring. We value your membership and are honored to have you as a member of the ViewBug family.

Have a lovely day!
Your friends at ViewBug

Colorado
3 reviews
21 helpful votes
Follow Jim H.
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Having been a freelance photographer for over 3 decades and experiencing a lot, this is just another website where one can post snaps. The flurry of badges, contests and activities don't yield much at the non-paying level, so if you are interested in spending hundreds of dollars/year in hopes of winning a speed light, then have at it. My time is worth more than that. Also, one cannot enter 90% of the contests void of having a paid membership, which is messed up.

Date of experience: April 4, 2016
ViewBug T. ViewBug Rep
over a year old

Hello Jim,

Thank you for spending the time to share your feedback with ViewBug! We are sorry to hear about the confusion regarding our membership levels. Like any other photo website, we do have paid membership options starting at $6.99/month and $59/year so members do not have to spend hundreds of dollars a year. Also, we usually offer special promotions to our members that helps them save anywhere from 15% to 35% on yearly memberships.

We currently have a total of 100 photo contests and 19 of them are Free contests which is almost 20% and you can confirm this information at http://www.viewbug.com/photo-contests. While most photo websites are not offering any Free contests at all, ViewBug members can submit photos to all of our Free contests and win prizes worth up to $2000. As a result, we have many happy Free ViewBug members.:-)

We’d be happy to learn more about how we could have improved your experience with us. Please feel free to contact our member support team via email at members@viewbug.com. We look forward to hearing from you!

Have a nice day!
Your friends at ViewBug

California
1 review
12 helpful votes
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I've been a member for about 2 years now and thought it was time to write a good review to show my appreciation for all the hard work that ViewBug do.

I upgraded my account to Pro shortly after I joined the site to get the additional perks and I'm now addicted to it. ViewBug keeps coming up with new cool stuff and it never gets old. I enjoy teaching to other photographers and learning from them. I won a free Pro membership from one of the contests last year and hoping to win a bigger prize next time. I'm also in touch with a couple of winners who received their prizes and have been on the site for a while. I've learned a lot from the contests within this last 2 years and have tried different subjects and techniques since then. I highly recommend ViewBug.com if you love sharing your photos and meet fellow photographers.

Date of experience: December 22, 2015
Maryland
1 review
5 helpful votes
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Random
July 29, 2015

Plenty of photos to view. The "contests" seem somewhat odd--at least on first inspection. Level of buy-in is tagged to participation in most of the galleries. The available postings in some of the categories (contests) are very random or maybe its the oddly-cutesy titles... so what happens in "Faces and Places" is photos of cannons (from where?) appear with portraits (human, okay) and horses and dogs and insect heads and plants that might look like they have a human face! No rules, just "give-me-what-you-got."

Date of experience: July 29, 2015
GB
1 review
11 helpful votes
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I was a member of Viewbug for some time and it's a great place to see some awesome photos. The prizes for competitions are very good as well and I can see how people are enticed to enter. But if you view the entries, 99% of them are ultra-professional - staged, magazine-like entries from stock catalogues etc which are unlikely to be beaten by a photo that an average member would post. It has put me and many friends off entering as these photos always win.
The judging is also flawed, same winners and same type of photos. Very false and not a true reflection of the average audience who enter photo competitions. Good if you want to look at nice photos from a stock website/catalogue though!

Date of experience: March 2, 2016
ViewBug T. ViewBug Rep
over a year old

Hello James,

We very much appreciate your constructive feedback and will be sure to share your input with our management team.

We’d like to learn more about how we could have improved your experience with us. Please feel free to contact our member/support team directly via email at members@viewbug.com. We look forward to hearing from you.

Have a great day!
Your friends at ViewBug

Overview

ViewBug has a rating of 3.9 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ViewBug most frequently mention photo contests, amateur photographer and amazing photos. ViewBug ranks 2nd among Photo Sharing sites.

service
52
value
53
shipping
21
returns
20
quality
48
This company responds to reviews on average within 6 days