Was looking for summer jacket for myself and daughter. Asked Scott what he recommended and went eith his recommendation Im glad I did best looking and coolest jacket by far... Great customer service and gained a custmer for life. Have not stopped recommending Viking and Scott to motorcycle communities. Onve agaim Thanks Scott looking forward to doing more business in the future. Keep up the good work...
I recently bought some bags for my shadow aero. Upon arrival (3 days time) i was really impressed to see that they offered both the hardmount kit and the throwover. Items which are often extras with other companies. I called up the shop just to run through all the things i got and make sure. The guy on the phone was respectful and knew the bags inside out. He walked me through the installation which tells me their employees also do hands on work rather then just online. The quality of the bags was awesome, really well made, additional metal frame. I really felt as if i underpaid for the quality of items that i got and in the timeframe that i got it in. I will be recommending Viking to any riders i encounter on the road that ask about the bags. Great work guys! Keep it up!
I had received many products from vikin cycle through Kiara Wilson and I have not been happier. My trunk, bags, and jacket have stood up to a lot of abuse. I put a lot of miles on each. It's been over a year now and everything is still in amazing shape! Everything looks super clean still.
Fasting shipping and some of the best customer service i've ever dealth with! I purchased back last november before thanksgiving. I'm only writing the review now because i had an issue and they were able to fully fix and correct it. I'm really appreciative for this great company... although others really have a lot of negative things to say about them, i'm quite happy with the way and speed that they corrected the issue i had. I spoke with nick regarding this. He was able to fix the issue and send a new bag to me provided i sent him pictures of my bike with the bags on! Bags were great, i just noticed a defect after i moutned them and let it get worse. Probably my fault. Very happyy!
I bought a Viking tank pack some years back and had a little bit of problem with it. I spoke with customer service and a very nice young lady named Kiara sent me a new one and followed up with me a month or so later. I was so pleased with the service of Kiara that I ordered saddlebags and have had no trouble. Thanks Viking and thanks Kiara!
I needed a bag to commute to work. I carry my laptop and iPad Pro with misc office stuff approximately 15lbs. I called customer service to ask if the laptop size I had would fit the backpack they have. Catherine was really helpful and knowledgeable. She was able to answer all my questions. I ordered the bag and everything fit!
Very pleased with the whole purchasing process. Any questions I had about products were handled promptly by Scott Adams. Quality of the items i purchased was above average.
Placed an order on 24 Jan 2021 and I got my products after 36 Hours days. Received my order within the expected time frame. Will definitely order from them again. Best Experience Recommended.
The saddlebags arrived well packaged with everything needed to install them. The bags are good quality and look great. Great customer service provided by Scott Adam.
I have several Viking Bags I use on a regular basis. Compared to other brands you cant beat the prices and I highly recommend them!
Overview
VikingBags has a rating of 4.7 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VikingBags most frequently mention customer service, sissy bar and swing arm. VikingBags ranks 6th among Motorcycle Gear sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members