Customers service is very rude. I got three or four different stories where my Windshield bags were and finally when I got them they did not fit my bike. Now they expect me to pay for the shipping to return it. When I ordered them I ordered them for 2017street glide and they do not fit. I didn't receive them and then they told me when I called them they were on their way. And they still didn't come so I called them again and they told me they're on backorder four to six weeks and then I was going to switch the bag so I called them again and then they tell me just three days later after telling me four to six weeks that they were on their way. Very upset with this company. Do not do business with them
You would expect them to fit. Well, expectations are what they are. The bags came with brackets where you needed to add two additional holes, after attempting to mount the bag with the provided holes, I was unable to do so. I did add to holes to one of the bags but was unable to install. NO RETURN, NO CREDIT.
My dagr is still in good shape even after a long time. The price was also reasonable. I would recommend Viking Bags to every good biker.
Very easy to install and incredible quality. For the price you won't be disappointed. Everything matched my bike perfectly and great communication with this company.
I'm very pleased with my bag from Viking Bags. The product is good quality and the customer service has been fantastic. I would highly recommend their company.
Wonderful selection, price and service.
Great store with very helpful staff, no need to go anywhere else!
Check them out on instagram to for some inspiration:@vikingbags
Bags are too big but they don't tell you that until you take your first ride and your belt guard gets destroyed. I wouldn't recommend these to my worst enemy.
Hello Jeff,
Thank you for bringing this matter to our attention, We would like to speak about this matter to try and help you. Please call in at 888-208-1949 to speak to Omar.
Thank you.
- Viking Bags
Viking bags products are excellent and they have a great customer service team and quick turnaround time on shipments.
Fell in love with these bags when I first saw them mounted on my buddy's bike. They looked really good. I went for lamellar bags and maaaaan they look good on my Fatboy. I wanted big bags but not like those stretched baggers. These bags are pretty roomy, they're hard and you can secure your stuff with a key lock on the top too. The hardwaer is pretty heavey duty too. Don't think so i'm gonna change them any time soon. Would definitely recommend them.
I have bought several things through this company and have received exllent products and services as well as Scott Adam's above and beyond service and communications I would recommend this company to anyone looking for motorcycle accessories and sporting goods
Overview
VikingBags has a rating of 4.7 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VikingBags most frequently mention customer service, sissy bar and good quality. VikingBags ranks 6th among Motorcycle Gear sites.
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- Brea, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and would like to further discuss and take care of any issues you had with the item. Please call customer Support at 888-208-1949 to take care of this matter.
-Viking Bags