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Viperatech has a rating of 3.2 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Viperatech most frequently mention customer service. Viperatech ranks 17th among Computer Accessories sites.
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Viperatech has a wonderful team. I received my miner promptly, and it's been running smoothly ever since. Their customer service is remarkable, always available and eager to assist. I'm really pleased with my purchase.
I don't know what to do, first I paid in December 2023 so that the February batch would arrive, in March I asked them what happened and they ask me for the invoice and I sent it, they told me that they were going to send it to me, then the US Customs stopped it I asked James What do I do and he told me to wait becouse it was normal, so after days and days I call DHL, they told me that I needed to send another invoice becouse the invoice that Viperatech sent did not match the true price of the product, I spoke with James from Viperatech again and he sent me an invoice and he said to send them that one, US Customs did not accept it and they wanted another one, I asked James from Viperatech what I will do becouse it is my first time and I imagine you know about it, he told me don't worry that the ASICS would be returned and then he could send them to me again but through USPS or UPS, I waited and on March 30 the ASICS were already in Hong Kong, I told him that if he could't send them to me again or if you have problems you could give me my money back, he told me that he could give me the money back but I need to pay 1,500 dollars since Honk Kong DHL has it and they asks for that amount to be able to release it, I don't know if it's true but I was already very tired of all this and stressed, I told him to take those 1,500 dollars of the 7,900 dollars that I paid and send me the rest, he asked me for a USDT address and I gave it to him, that was on April 8 and since then I have not had a response, I have written and written to him on WhatsApp, on his website, I have sent him emails, I even called and they told me that James is his boss and that they would give him the message, I don't know what to do becouse I don;t have any answer, that was all my savings, I begged James in the chats not to do this to me and he didn't answer me, I don't understand why there are people like that who play with clients and their money I worked hard to save that money and he just took it and didn't care. On May 27th it will be 6 months since I paid to them. To be honest I'm so desperate, I can't sleep, I'm thinking about looking for a lawyer and suing that company for fraud. I didn't want to reach these instances or give a bad review but it has been 2 months without a response from them, so unfortunately I will look for a lawyer to see what I can do. James Campagna I trusted your company and that they were honest people, why after 2 months I have no answer, you have the ASICS, you have my money, I even told you ok, take those 1,500 dollars and you don't even answer me.
The miner I received from Viperatech is outstanding. It arrived faster than anticipated and works perfectly. Their customer service was also excellent, providing timely responses and useful information. Five stars for Viperatech!
Viperatech has a wonderful team. I received my miner promptly, and it's been running smoothly ever since. Their customer service is remarkable, always available and eager to assist. I'm really pleased with my purchase.
Buying from Viperatech was an excellent decision. Their customer service is unparalleled and they offer high-quality, reliable miners. Delivery was swift, and the miner has been performing exceedingly well. Highly recommended!
Their customer care service is more than awful! They wait for you to but and them they will start hiding because as soon as i payed them my money for my miner they did exactly that! No emails or phone answers. No nothing...
The staff provided me with some great suggestions as to how we could use branding in our office, how to match our wall graphics with our online RGB colors, and the guys that did the installation were very careful to make sure everything was placed perfectly. Everyone in the office is very happy with the outcome.
Superb experience with Viperatech! The miner arrived well-packed and on time, and the performance has been flawless. The customer service team was very supportive and always ready to help. Definitely planning to make more purchases from them.
Someone had side swiped one of our vehicles, and we needed our signage replaced. We get speedy service and always get what we are looking for from viperatech, even if it is a recommendation to another place.
Thank you very much William, we look forward to doing business with you again in the future.
Excellent service and high-quality miner from Viperatech! The miner is powerful, easy to set up, and has been running without any issues. Their customer service is top-notch. I'm very satisfied with my purchase.
I've purchased several items from James at Vipera Tech. James and the rest of the team are knowledgeable, friendly, and very prompt with their deliveries and service. They have even gone to bat for me with some shipping issues and gotten my products rolling to me and back on schedule. They listened to my concerns and potential problems, and they took immediate steps to assuage all of them!
I thought I couldn't be happier with them, and then James went out of his way to find a particular item for me and had it shipped to me before I ever thought to ask; now that's AMAZING customer service!
Thanks James! Thanks everyone at Vipera!
Tip for consumers:
Call them and speak with their team
Troy, thank you so much for your kind review. It's greatly appreciated and we are so happy to have been able to help you and get you what you were looking for. From all of us at Viperatech we want to say a big thank you.
I was thrilled with the exceptional customer service I received from Viperatech. Their miner arrived quickly and has been running smoothly. The support team is incredibly responsive and helpful. Highly recommend Viperatech!
I am really impressed with Viperatech. My miner arrived quickly, works great, and the customer service was helpful and attentive. I highly recommend Viperatech to anyone looking to get into crypto mining.
Viperatech is always willing to work with us to get the final product right every time. Your staff is very responsive and easy to work with. They produce quality work. We are very satisfied customers.
Thank you very much Max, we look forward to doing business with you again in the future.
Great experience with Viperatech. Fast delivery, excellent miner performance, and their customer service was very prompt in answering all my questions. I would definitely recommend Viperatech.
Viperatech provided a seamless purchasing experience. The miner arrived on time and has been working splendidly. Their customer service was prompt and helpful. I couldn't ask for more!..
I ordered product from this company. Im satisfied with the product and customer service. Great sales, and even better customer service! I love these guys!
Thank you very much Juan, we look forward to doing business with you again in the future.
My visit was nice. Employees were nice and polite specially that young lady that helped me. I just love it so much
Thank you very much Jameson, we look forward to doing business with you again in the future.
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Thank you very much Alton, we look forward to doing business with you again in the future.