• VisionSpecialists.org

VisionSpecialists.org

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Overview

VisionSpecialists.org has a rating of 4.8 stars from 134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VisionSpecialists.org most frequently mention customer service, ray ban, and good quality. VisionSpecialists.org ranks 16th among Eyeglasses sites.

  • Service
    26
  • Value
    27
  • Shipping
    24
  • Returns
    24
  • Quality
    26
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How would you rate VisionSpecialists.org?
Top Positive Review

“Very professional and friendly staff at vision specialist”

Brandy P.
3/25/21

The people at vision specialist are amazing. Very friendly! I love how they are very detailed and explain everything as you go through the eye exam. Julie was wonderful helping me pick out my glasses. Thank you...

Top Critical Review

“I DO NOT recommend this company at all!”

Kate S.
6/5/10

I DO NOT recommend this company at all! Anyone that is thinking about using visionspecialists.org should call or email the company first to see what kind of customer service they have. They are non responsive to all phone calls and most emails. This was by far the worst customer service I have ever experienced!

Reviews (134)

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customer service (3)
Thumbnail of user kates4
Illinois
1 review
2 helpful votes
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June 5th, 2010

I DO NOT recommend this company at all! Anyone that is thinking about using visionspecialists.org should call or email the company first to see what kind of customer service they have. They are non responsive to all phone calls and most emails. This was by far the worst customer service I have ever experienced!

Thumbnail of user tonyam2
Arizona
1 review
2 helpful votes
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July 20th, 2013

I had originally ordered from this site a hard to find pair of glasses. Two weeks after my order I was notified that the frames were no longer available, but they offered a similar model. So I ordered from this site on 06/04/2013. When I received my glasses I wasnt happy with them and followed the instructions on their website for returns. I sent the glasses back per the website priority mail requiring a signature and insured on 06/22/2013. I have attempted to call and have sent 6 emails so far inquiring about my return. A month has passed since I mailed the glasses back. The return was tracked and the package was received and signed for but still no refund. I have not received any responses to my emails either. I would not order from this site ever again.

Thumbnail of user monikam73
New Jersey
1 review
0 helpful votes
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November 26th, 2020

Great experience from start to finish All as advertised, brilliant price and prompt delivery The glasses are for my wife to replace a pair she damaged and she is over the moon with the new ones so will definetly use again

Thumbnail of user terrig110
Nebraska
1 review
1 helpful vote
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February 26th, 2020

From the moment i was greeted at the door until I left, it was a great experience. Dr. Katie Holthaus is extremely professional and thorough in her exam. Everyone was very pleasant to deal with. Picking out glasses is not a favorite of mine, but they were very helpful in picking out a pair that was the most flattering. I would highly recommend them to anyone.
Terri G.

Thumbnail of user antoniop147
New York
1 review
0 helpful votes
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November 25th, 2020

I've ordered from raybans shop and they've taken 5-6 days for delivery. I've compared both glasses and they are the exact same quality. Both polarized. Don't know how they sell them so much cheaper but they are very good quality.

Thumbnail of user madisonc160
California
1 review
0 helpful votes
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November 23rd, 2020

What can I say? I was so surprised at how they look on me and how well I can see with them. I think I'm going to be doing more business with this company. The glasses are very light on the face the prescription is perfect. I now want to order some with Bi-focals they seem like a great construction. The fit of them feels great. No hot pressure points. I love the way they look.

Thumbnail of user crystalc14
Utah
1 review
1 helpful vote
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April 1st, 2014

Being exhausted by the experience from the other online shopping websites. Don't be upset just go for the visionspecialists.org and experience a beautiful world of shopping for yourself. They are very much worthy of their clients and they reached your product with the best type of shipping safely and soundly.

Thumbnail of user petel10
Hawaii
1 review
1 helpful vote
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May 17th, 2013

Ordered TAG HEUER frames that were difficult to get (discontinued model).
Price was reasonable ($150 less than my local retailer!).
After a shipping notice by email, received what I ordered 3 wks later: perfect product.
3 wks of silence with no update on the order was a bit unnerving due to a previous awful experience with opticsfastsales.com (zero stars=$#!@). But I guess this was more my insecurities at play.
I will likely order from them again.
Other good site that I worked with was go-optic.com but they did not have the model I wanted.

Thumbnail of user janeg17
Canada
1 review
3 helpful votes
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April 25th, 2014

I have just received my Ray ban sunglasses within just two days. It definitely changes the mind and prejudices about the online shopping which I have gained from many tragic experiences. I have received this from VisionSpecialists.org and I proudly recommend them those who are suffering from the same experience.

Thumbnail of user liamj45
Bangladesh
3 reviews
1 helpful vote
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December 8th, 2020

Since the pages were printable, I printed all the pages I needed so I could do the repairs with both my hands, and it went quite well, I was impressed with myself. For the price I'm even more than a satisfied customer! Keep up the great work!

Thumbnail of user jayh32
India
1 review
1 helpful vote
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June 16th, 2014

Hi,

Jay this side.

Enjoying the sunglasses, i ordered it few days back. Was quite amazed with the collection and quality at given rates.

Recommend everyone to visit the site and order it. I assure you, you will love it.

visionspecialist.org

Thanks
Jay D Harris.

Thumbnail of user angelae456
District of Columbia
1 review
0 helpful votes
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March 8th, 2021

The glasses were perfect. I highly recommend everyone to get the perfect pair of glasses from this site. You will be definitely highly satisfied. I am thinking of doing more business with this company.

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Value
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Quality
Thumbnail of user josho
California
1 review
3 helpful votes
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April 28th, 2010

I called to make my order over the phone since i wanted to buy a gift for my wife and i wanted to make sure they had it in stock. The staff is very knowledgeable about the sunglasses they carry. The prices are also the best. My wife loved the sunglasses

Thumbnail of user junet5
India
1 review
1 helpful vote
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July 20th, 2014

I have ordered two pair of sunglasses few months back. I am just enjoying. Its a part of my life. I just cant live without them. I recommend my friends also to experience them. They are also enjoying it. Thanks visionspecialist.org to provide such a product at nominal price.

Cheers!
June

Thumbnail of user saraa2
California
1 review
4 helpful votes
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April 21st, 2010

I saw a pair of bvlgari sunglasses that I had to have at Sunglass Hut but it was too expensive. I found the same sunglasses at visionspecialists.org and they were brand new, authentic bvlgari sunglasses for less the price. The shipping was surprisingly very fast and their customer service is the best out there. I highly recommend this site for anyone looking for sunglasses or even eyeglasses.

Thumbnail of user edgary
California
1 review
2 helpful votes
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April 21st, 2010

I bought a pair of both prescription and sun glasses from Vision Specialist. I am both satisfied and contempt with the quality of my purchase and the quality and professionalism of the helpful services i received. I would recommend both my family and friends to shop from them.

Thumbnail of user jordanr187
California
1 review
0 helpful votes
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November 25th, 2020

Just received my Ray-ban Erika sunglasses which I have wanted for ages but couldn't justify spending the money on myself. However having money from not going anywhere during covid-19 and you having a sale on I treated myself. Fast delivery and service.

Thumbnail of user vogele
New Jersey
2 reviews
0 helpful votes
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November 26th, 2020

I've used Visionspecialists several times several time's now and I can't fault the products or the service. I've also had to return a pair of Persol's that I didn't like and the return process was faultless - I used recorded delivery for peace of mind, but they do supply a return envelope and the refund was processed Straight away and took about two days. Brilliant online retailer and I will be using them again in future.

Thumbnail of user rubyl82
New York
2 reviews
0 helpful votes
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November 27th, 2020

Website is really easy to use and found the sunglasses I've had my eye on for a while at a great price. Checkout was quick and easy and delivery time was fast even during the COVID-19 pandemic. Thanks a lot!

Thumbnail of user arjunp
India
1 review
4 helpful votes
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September 9th, 2011

Whoever is saying that they have felt bad experience are fake accounts.
I am from india and i ordered twice to visionspecialists.org and i am more than satidfied.
Awesome discounts available and fast delivery...
So i am happy.
For indian brothers "go for it... mai recommend karta hun... awesome site hai..."

Thumbnail of user anik
California
1 review
2 helpful votes
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April 22nd, 2010

I would like to say I recommend visionspecialists.org to anyone who likes professional and quick service. THEY ARE AMAZING! I have yet seen any other company do such a wonderful job. They truly are a unique and reliable service provider.

Thumbnail of user chuckb3
California
1 review
1 helpful vote
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January 24th, 2012

They had my frames available when I ordered them, now many days later i had to send them an email asking where my frames are? They send an email back to me saying that there on back order and they sent me an email stating that... Well they never sent an email stating that, so not only are they liars but that have wasted my time getting my glasses!. In this economy I don't recommend doing business with anybody that has over 2 bad reviews. There is too much competition out there to put up with anybody's crap! I give this place a poor rating
And I asure you that im very real!

Thumbnail of user phillipj10
India
1 review
1 helpful vote
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June 12th, 2014

HI,

I am Phillip. I have ordered two sunglasses from this website. I had a very pleasant and satisfying experience in doing business with them. Thanks for customer centricity and quality maintainence policy.

Thanks
Phillip

Thumbnail of user isaiahg26
Bangladesh
2 reviews
0 helpful votes
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November 23rd, 2020

Visionspecialists got the prescription on my glasses just right. The frame is somewhat smaller than I expected, but they fit perfectly, and I've received quite a bit of compliments! Thank you!

Thumbnail of user charless1454
California
3 reviews
0 helpful votes
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March 8th, 2021

They got the prescription on my glasses just right. The frame is just amazing, I really like it. They fit perfectly, and I've received quite a bit of compliments! Thank you!

Service
Value
Shipping
Returns
Quality

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Vachik C.

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