• VisionSpecialists.org

VisionSpecialists.org

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Overview

VisionSpecialists.org has a rating of 4.8 stars from 134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VisionSpecialists.org most frequently mention customer service, ray ban, and good quality. VisionSpecialists.org ranks 16th among Eyeglasses sites.

  • Service
    26
  • Value
    27
  • Shipping
    24
  • Returns
    24
  • Quality
    26
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How would you rate VisionSpecialists.org?
Top Positive Review

“Very professional and friendly staff at vision specialist”

Brandy P.
3/25/21

The people at vision specialist are amazing. Very friendly! I love how they are very detailed and explain everything as you go through the eye exam. Julie was wonderful helping me pick out my glasses. Thank you...

Top Critical Review

“I DO NOT recommend this company at all!”

Kate S.
6/5/10

I DO NOT recommend this company at all! Anyone that is thinking about using visionspecialists.org should call or email the company first to see what kind of customer service they have. They are non responsive to all phone calls and most emails. This was by far the worst customer service I have ever experienced!

Reviews (134)

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customer service (3)
Thumbnail of user nicolet20
Nevada
1 review
1 helpful vote
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April 2nd, 2014

I have never come across such an amazing store like visionspecialists.org. You can get all kinds of sunglasses at this online store.

Thumbnail of user maryl1958
Washington
4 reviews
0 helpful votes
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March 8th, 2021

The advertise glass were same as it got delivered. It's was great. I really liked it. Would order again if required

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Value
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Thumbnail of user wiliamj13
District of Columbia
1 review
0 helpful votes
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March 8th, 2021

I have returned my first pair and they helped me in that perfectly. I highly recommend everyone about this. Just amazing.

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Value
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Thumbnail of user alvenl
New York
1 review
0 helpful votes
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December 1st, 2020

On time delivery and service was amazing. Would highly recommend to others and will again buy from this site if needed

Thumbnail of user charless1404
Bangladesh
2 reviews
0 helpful votes
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November 24th, 2020

Great price and very good service, €70 cheaper than Irish online retailers and free delivery to Ireland in 2 days.

Thumbnail of user albartd
Bangladesh
1 review
0 helpful votes
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November 25th, 2020

Even in this difficult time i received sunglasses just in three day's, they were also packed very well. I like them so much, and sale was the best!

Thumbnail of user chrisd5
Texas
1 review
1 helpful vote
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April 21st, 2010

They are very professional. I have always bought my glasses from here. Would recommend it to all my friends

Thumbnail of user marilynl3
Nevada
1 review
1 helpful vote
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April 2nd, 2014

If you love to wear designer sunglasses, then Visionspecialists.org are no doubt the best. Their prices are quite reasonable.

Thumbnail of user jimg1133
California
1 review
0 helpful votes
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March 5th, 2021

I am pleased with their delivery. I have ordered glasses for my daughter and it was awesome. Highly recommended

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Value
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Thumbnail of user noaha45
Bangladesh
1 review
0 helpful votes
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November 25th, 2020

Excellent specs exactly as described and delivered at speed. What more could you ask for? Not my first purchase from this vendor, not my last either.

Thumbnail of user disappointedc1
Michigan
1 review
3 helpful votes
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May 1st, 2010

I have had nothing but trouble with this company. I ordered frames in January, my credit card was charged but I never received the product. I tried calling and emailing visionspecialists.org many times with no response. After 2 weeks I called my credit card company and was told to dispute the claim. I then received an email saying They would mail my product if I removed the dispute. I recieved the wrong product 2 weeks after that.
I tired to contact the company again and was told I received what I ordered. Nothing about the order was right. The size, color and style were all wrong. Finally, visionspecialists said to send them back and the would refund me for theframes and my shipping. That was April 1. I returned them that day. It's now may 1st and I haven't gotten a refund or even heard from the company. I have emailed 4 times this past month reguarding the refund and have not had one response. Also, when I go to the website now. There is no record of me ever ordering anything. Good thing I kept all my emails from them and reciepts from shipping so I can dispute this again.
Now I have no frames and I'm out $159.00.

Thumbnail of user liamj55
Georgia
6 reviews
0 helpful votes
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March 5th, 2021

Great customer service and fast delivery when I needed to change the delivery address. Highly recommend, five stars!

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Value
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Thumbnail of user apolloc4
New Jersey
2 reviews
0 helpful votes
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November 23rd, 2020

Glasses are exactly as advertised, were delivered when they were supposed to be. Fit perfectly and look amazing

Thumbnail of user jonhw3
Bangladesh
2 reviews
0 helpful votes
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November 27th, 2020

Product came very quickly and beautifully packaged - genuine article with designer box and case. Would recommend Company.

Thumbnail of user farukk
India
1 review
1 helpful vote
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June 15th, 2012

Serengti are the best sunglasses I have ever owned. Great quality, high end optics and metal frames. My wife says they look great on me!

Thumbnail of user alyssah
Iowa
1 review
1 helpful vote
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April 8th, 2013

Personally, the don't deserve any stars but I am forced to give them at least one. First off, I ordered a Bvlgari glasses case because mine broke, back on March 2nd. Around March 20th I realized I hadn't received them yet. I went on to the site for live help, and the chat was offline. So I went to call, it rang multiple times, and went to a voicemail; a voicemail which is barely audible and sounds like someone is echoing in a giant empty room. I left a request for a call back, and a few days later still hadn't gotten anything. I went to the site a few days later, and the chat was still offline, no one was picking up the phone and I left another request. Still no one contacted me. Finally, a MONTH after I ordered, my package arrived, and I had to pay an extra 87 cents to cover shipping because the company miscalculated it! Yes 87 cents is not much, but when you've had horrendous service and now have to deal with owing more money to a company that has no customer service, no way of contacting them, and a completely backwards set up, this is appalling! Bottom line, look everywhere else before resorting to this "company".

Thumbnail of user vasquezj3
New Jersey
2 reviews
0 helpful votes
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November 26th, 2020

I was delighted with the prescription sunglasses I ordered! They are gorgeous and I saved so much money on them! Will be back!

Thumbnail of user swana5
India
1 review
0 helpful votes
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August 23rd, 2017

Ordered from Visionspecialists couple of months back for my father on his 35th anniversary. And the best part he liked the shade. He loves rayban. :)

Thumbnail of user gladysd56
California
1 review
0 helpful votes
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December 1st, 2020

Customer service is amazing. I had some issues on sunglasses I had ordered. Sarah contacted me and resolved the issue. Thank you

Thumbnail of user liliananas
New Jersey
2 reviews
0 helpful votes
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March 9th, 2021

Very easy website. Everything was just fine and delivery was great. Good quality product recieved, Best recommend

Thumbnail of user brianas46
Florida
1 review
0 helpful votes
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November 24th, 2020

Fast and efficient service as usual from the visionspecialists with great prices as well recommended.

Thumbnail of user ronaldc599
California
2 reviews
0 helpful votes
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March 9th, 2021

Good experience and would use again. Glasses dispatched and received promptly in robust packaging.
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Value
Thumbnail of user beverlyf279
New Jersey
2 reviews
0 helpful votes
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December 1st, 2020

I have ordered sunglasses for my daughter and it was awesome. On time delivery and I am really pleased with them

Thumbnail of user lindam2662
GB
1 review
0 helpful votes
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March 8th, 2021

During the Covid times, I recieved sunglasses just in three days and the packing were done very well. Highly recommended

Thumbnail of user browni9
New York
1 review
0 helpful votes
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November 25th, 2020

Great service and next day delivery. Good quality glasses and website easy to use. They're very affordable and they do get to you pretty quickly.

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Vachik C.

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