• Vistaprint

Vistaprint

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Overview

Vistaprint has a rating of 2.1 stars from 406 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Vistaprint most frequently mention customer service, delivery date, and bad experience problems. Vistaprint ranks 456th among Printing sites.

  • Service
    108
  • Value
    104
  • Shipping
    97
  • Returns
    71
  • Quality
    93
Positive reviews (last 12 months): 14.3%
Positive
3
Neutral
2
Negative
16
40
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How would you rate Vistaprint?
Top Positive Review

“I've actually used vista-print several times for business...”

Sarah D.
11/5/09

I've actually used vista-print several times for business cards, postcards, note pads and recently ink stamps. They are surprisingly good quality products for the price and their promotional offers are competitive to other sites. Take your time with designs and pay a fraction more for gloss finish it improves the overall quality of cards. Delivery has always been very good, sometimes earlier than expected.

Top Critical Review

“Shocking customer service”

Ben F.
9/29/24

Absolutely shocking customer service. I ordered 3 window stickers with the adhesive on the image side but they came with the adhesive on the back. They were reordered by Vistaprint five times and I ended up with 18 stickers in total, all with the adhesive on the wrong side. Vistaprint said they were investigating but then I didn't hear anything from them. I kept asking for updates and got no response. I last heard from them on 21/08/24. I then contacted them on 23/08/24 and said I wanted to make a formal complaint to get all of my money back.After me repeatedly contacting them by email, they keep ignoring me. Very unprofessional and I will never use them again.

Reviews (406)

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Reviews that mention popular keywords

customer service (96) business cards (109) vista print (55)
Thumbnail of user globalgensetagency
1 review
0 helpful votes
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August 21st, 2023

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