• Vital Records Certificates

Vital Records Certificates

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Overview

Vital Records Certificates has a rating of 1.6 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Vital Records Certificates most frequently mention phone number, credit card, and pdf form problems. Vital Records Certificates ranks 29th among Birth Certificates sites.

  • Service
    31
  • Value
    33
  • Shipping
    26
  • Returns
    24
  • Quality
    28
7
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How would you rate Vital Records Certificates?
Top Positive Review

“No mistakes on my birth certificate”

Latigue L.
6/23/19

Thinking about how to fill out official documents is one of the things that I don't like. Giving a chance to this company for it was a great decision. They double checked my online application to be sure that everything was precise and with no mistakes. Service completely recommended

Top Critical Review

“Never received my birth certificate”

Nancy R.
7/1/23

I paid $68 in December 2022. Said I would receive by May 5,2023. Checked on it periodically- always in progress. In April the record/order number stated "no longer valid@. Emailed numerous times. No response. Attempted to call many times. Impossible to get through. This is a scam.

Reviews (149)

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Reviews that mention popular keywords

birth certificate (70)
Thumbnail of user erinc355
Texas
1 review
12 helpful votes
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February 5th, 2020

They doing illegal stuff, just change your card number and report them to better bureau or if you have time on your hands just sue.

Thumbnail of user robertac170
Spain
2 reviews
0 helpful votes
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August 20th, 2020

Seems really easy so far, but would be nice to know what the time frame is as to when we can expect the certificate.

Thumbnail of user joannc138
North Carolina
1 review
0 helpful votes
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July 15th, 2020

I placed an order for my birth certificate with Vital Records online 1/25/2020 and received application 1/30/2020. My application was notarized and sent back along with an official check for $15.00 which was redeposit back into my account due to be void over 90 days. Vital Records status was received on 2/03/2020. As of today 7/11/2020 I still have not received my Birth Certificate. On 6/29/2020 I called the phone number on this website and was told to call another number which was Vital Status Records. I called Vital Status Records and the customer service asked for my order number and when I gave my order number, I was told that they don't use those order numbers because it's a 3rd party website. So, I had to reorder for another Birth Certificate on their website which was much cheaper and as of today 7/11/2020 I have received my birth certificate from Vital Status Records and not Vital Records Online. Since Vital Records online was not helpful at all and I paid $60.00 to use their services. Then, I am entitled for a refund of $60.00 back. Yes I am happy to get my birth certificate but it was not through Vital Records Online and it is the principal about the whole thing. So yes I am entitled to my refund.

Thumbnail of user jasminet148
Texas
1 review
0 helpful votes
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March 11th, 2021

I paid $47 for my son's birth certificate and I get NOTHING! NO email no NOTHING! Now I have to wait an extra month to sign him up for school! DO NOT USE THIS SITE!

Tip for consumers:
DO NOT USE THIS SITE!!!!

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Thumbnail of user bead6
New York
1 review
3 helpful votes
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September 9th, 2019

Avoid at all costs! No way to get ahold of them. Misrepresenting themselves by saying they can help you get copies of birth certificates.

Thumbnail of user glennd139
New York
1 review
0 helpful votes
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July 28th, 2020

Paid forty bucks and so far have been waiting thee months. I need the birth certificate for a passport.

Thumbnail of user phillipw306
Missouri
2 reviews
0 helpful votes
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October 29th, 2020

Stay away from them. They do nothing but take your money and then disappear. They do send back an order id but that is all.

Thumbnail of user ronalds966
South Carolina
3 reviews
1 helpful vote
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April 6th, 2022
Verified purchase

My son placed an order for a birth certificate which I paid for on my visa card (big mistake). After we placed the order and paid with my Visa card VitalChek then requested additional documentation from my son which we sent. Then VitalChek notified us that there was a discrepancy with the mailing address and the payment address. We contacted VitalChek and their reply was that Maryland Vital Statistics are an out of house agency and that we need to contact the Maryland agency ourselves. The site says that if we cannot supply the proper documentation that they will issue a refund after 15 days minus what ever the charges are for the search by the agency. Now we have no certificate and we have paid VitalChek to do absolutely nothing with no other option but to wait out the 15 days and hope for a refund. VitalChek is a third party company working on behalf of the State of Maryland that is suppose to process applications for customers seeking vital certificates (birth certificate in our case). It is a disgrace and total waste of time to use VitalChek and the State of Maryland should stop using VitalChek immediately and handle the Vital Statistics Department research themselves instead of wasting customers time and money on non-delivering third party company. We are totally disgusted with the situation concerning VitalChek and caution others to try to find an alternative to using VitalChek. I don't know how to include proof of purchase without showing our personal information so our credibility rating will be low. All I can say is we live in South Carolina and are originally from Maryland. Best of luck to all.

Tip for consumers:
Never use VitalChek. You will have a horrible and very frustrating experience.

Products used:
None

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Thumbnail of user maximoh16
Spain
1 review
1 helpful vote
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August 26th, 2020

A very handy service. Used it twice and all went smooth and perfect. It does take time so be patient.

Thumbnail of user owens74
Spain
1 review
0 helpful votes
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August 20th, 2020

I filled out the application and provided credit card information. I'm not impressed until the requested information actually shows up.

Thumbnail of user reneen189
California
1 review
0 helpful votes
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October 25th, 2022

SCAM absolutely NO STARS FROM ME. NEVE RECEIVED BIRTH CERTIFICATE. THEY JUS TAKE YOUR MONEY. I paid over $100 dollars with no response or birth certicate.

Tip for consumers:
SCAM absolutely NO STARS FROM ME. NEVE RECEIVED BIRTH CERTIFICATE . THEY JUS TAKE YOUR MONEY.

Products used:
SCAM absolutely NO STARS FROM ME. NEVE RECEIVED BIRTH CERTIFICATE . THEY JUS TAKE YOUR MONEY.

Thumbnail of user gg178
Illinois
1 review
0 helpful votes
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September 23rd, 2020

Horrible service no customer service support at all long wait time not recommended run! Tried to contact many times no response or phone support

Thumbnail of user gibsong5
California
2 reviews
0 helpful votes
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May 21st, 2020

I was very nervous with all the documentation I had to do for my father's funeral, I was overwhelmed by everything.

Thumbnail of user jaimel81
South Carolina
1 review
4 helpful votes
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March 1st, 2020

This company should be shut down, it pretends to be the real site that you actually get the certification from and lies to the

Thumbnail of user chemul
Texas
1 review
0 helpful votes
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August 18th, 2020

They don't file anything for you, they review for you to 72 hours and just generate a form that you still have to send in. Not expedited at all.

Thumbnail of user edesiol
Spain
1 review
0 helpful votes
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August 22nd, 2020

It was easy to do, but I must receive it quickly. I will be very pleased if I do receive it within the next few days

Thumbnail of user janc309
Spain
1 review
0 helpful votes
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August 22nd, 2020

This is the second time I've used your service and it is very easy to follow and easy to understand.

Thumbnail of user bobb1187
Oregon
1 review
0 helpful votes
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December 13th, 2020

For the love of god. Dont use this site. Its a scam. They take your personal info and sell it online with nothing in return. STAY AWAY

Thumbnail of user allens506
New York
1 review
0 helpful votes
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November 27th, 2022

Dont waste your money on this webiste its a scam they dont rven have a phone number scam 100%……… …….

Products used:
Birth certificate

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Thumbnail of user kindug
New York
1 review
1 helpful vote
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February 18th, 2020

I paid 47 dollars for an application. The application is free. I still have to pay the 15 dollars for the certificate. THEY DID NOTHING.

Thumbnail of user terred3
California
1 review
1 helpful vote
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August 27th, 2019

DON'T WASTE YOUR MONEY. GO DIRECTLY TO THE STATE'S OFFICE OF VITAL STATISTICS. YOU'LL PAY A LOT LESS AND GET YOUR DOCUMENTS FASTER.

Thumbnail of user milisaj
New Jersey
1 review
0 helpful votes
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January 22nd, 2021

As many people said I thought I was on Vital Chek which I was not they take your money and do nothing

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Thumbnail of user costellom
New York
1 review
0 helpful votes
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August 11th, 2021

Filled out application for a death certificate I review it the second time make sure everything was correct still say NOT FOUND NO RECORD..

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