• Vital Records Certificates

Vital Records Certificates

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Overview

Vital Records Certificates has a rating of 1.6 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Vital Records Certificates most frequently mention phone number, credit card, and pdf form problems. Vital Records Certificates ranks 29th among Birth Certificates sites.

  • Service
    31
  • Value
    33
  • Shipping
    26
  • Returns
    24
  • Quality
    28
7
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How would you rate Vital Records Certificates?
Top Positive Review

“No mistakes on my birth certificate”

Latigue L.
6/23/19

Thinking about how to fill out official documents is one of the things that I don't like. Giving a chance to this company for it was a great decision. They double checked my online application to be sure that everything was precise and with no mistakes. Service completely recommended

Top Critical Review

“Never received my birth certificate”

Nancy R.
7/1/23

I paid $68 in December 2022. Said I would receive by May 5,2023. Checked on it periodically- always in progress. In April the record/order number stated "no longer valid@. Emailed numerous times. No response. Attempted to call many times. Impossible to get through. This is a scam.

Reviews (149)

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birth certificate (70)
Thumbnail of user blaked103
Florida
1 review
0 helpful votes
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January 15th, 2021

Phone number is 917, a New York number, the contact trace done by Navy Federal Credit Union was Barcelona, Spain. A week later from payment, I saw an email in my spam, the email which the links dont work and phone number resorts you back to the online sight. Absolute scam.

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Thumbnail of user johnc2635
Ohio
1 review
2 helpful votes
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August 22nd, 2019

I requested my birth certificate and was charged $47.00 just to get a form that I could have pulled myself and sent the state $20.00. Now I am paying $67.00 for a birth certificate that cost $20.00. I called the registered of deeds and was told the approved vendor is Vital Check.

Thumbnail of user christym287
Alaska
1 review
0 helpful votes
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September 1st, 2021

Been waiting for almost 2 years for my son's birth certificate and keep getting the run around. Sent the papers in like 4 or 5 times now. They sent it back 2x asking for payment when my order was paid online. I can't get ahold of anyone so I am really disappointed. I need it so my son can start head start. If someone there is reading this please send my the birth certificate.

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Thumbnail of user jessicak418
New Jersey
1 review
1 helpful vote
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March 31st, 2020

For $47 all they do is fill out a form you can do yourself for free.
And they can't even do that correctly. They got the birthdate wrong.
Its so wrong that they pop up on google before the office of vital records.

Thumbnail of user scarlettb30
Utah
1 review
0 helpful votes
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January 19th, 2021

Please read this reviews before give your 47 dollars to this scammers! They do not do nothing for you! They just print whatever you fill up in the form and they email it back to you... even when I went to the vital record building they told me this websites are scam! You can fill up the for and the vital office for free in 1 min. I do not know why nobody do not do anything about this scammers or take this websites a way, they are not even somewhere else, they are here in united state!

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Thumbnail of user lorrainas
California
1 review
0 helpful votes
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April 1st, 2020

I was preparing all paperwork to apply for a mortgage and suddenly the bank asked for my birth certificate. I was very stressed with all the documents I needed to file and thanks GOD I found this service. The process was very simple to follow and they guide me though all the way. I'm very satisfied!

Thumbnail of user benjaminh162
Florida
1 review
2 helpful votes
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March 9th, 2020

The website is basically a middle man to do what you can do by yourself. They provide no information on how to gain access to your documents and charge you for their "administration services"; which basically means they talk to the state for you then give you your application without telling you that you can do that and save money. Basically this business extorts peoples ignorance. There is no customer service number to call and they are very lax on returning any messages you submit through their help desk. If you are ignorant like I was then I am hear to warn you not to use this garbage service and just talk to the state to gain access to your records.

Thumbnail of user emilieb27
Florida
1 review
0 helpful votes
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June 17th, 2021

I ordered a new birth certificate for my daughter on this site, thinking that they were legit. They definitely are not! They asked for my daughter's info and mine, considering I could trust them. They charged me for 3! I emailed them about how pissed off I was and asked for a refund. No response. Now they have a lot of money from me, my daughter's info and mine mine. I feel so stupid for thinking I could trust the dumb asses!

Thumbnail of user leonardop31
Utah
1 review
3 helpful votes
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January 28th, 2020

It does nothing but get your information and money. I think they even stole my credit card and tried to use it shortly after because I had fraudulent purchases on it and had to cancel my card. Then I had my different accounts like Netflix and Spotify hacked into as well. Criminals!

Thumbnail of user charlottep87
Arkansas
1 review
3 helpful votes
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November 6th, 2019

I needed a new copy of my birth certificate. I had ordered from vital records before for my daughter's birth certificate. It was a government website. That is what I thought I was doing when I got on this website. It led me to believe this. They charge $47 for you to print out the application that you basically fill out. You still have to send it in with the $12 to get your birth certificate. You could do this for free on the I needed a new copy of my birth certificate. I had ordered from vital records before for my daughters birth certificate. It was a government website. That is what I thought I was doing when I got on this website. It led me to believe this. They charge $47 for you to print out the application that you basically fill out. You could do this for free on the government Website. Scam!

Thumbnail of user markm1348
Texas
1 review
1 helpful vote
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September 22nd, 2019

This company is a scam! They charge you $47 but actually DO NOTHING for you. Go directly to the government website for your state. You will then only have to pay the State's fees and save yourself from the additional $47 fee.

Thumbnail of user alexs1117
Texas
1 review
0 helpful votes
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May 22nd, 2020

All they do is fill an application form and email you to print and send for $47 which you can do by your self for free.
They also try to cheat you when you ask for refund by showing you error message on refund form even all details are correct so you give up.

Thumbnail of user shawnd188
Pennsylvania
1 review
3 helpful votes
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May 21st, 2020

Scammers should go to jail, and I think they share your information. I had to change my bank cards. Also receive that my SS number has been compromised phone calls, a scam. Stay away and they should go to jail. No photo, not sharing nothing. They scammed me, read other reviews.

Thumbnail of user jerryp246
Ohio
1 review
10 helpful votes
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March 3rd, 2020

Based upon the information I supplied to Vital Records, I received a completed PDF form for a fee of $47. I was then instructed to send this form to the State for processing. I found out later that the same PDF form is available from the State for FREE. Vital records is nothing more than a form preparation site. No birth certificate is supplied. I have requested a refund. Let's see what happens!

Thumbnail of user cristalb9
Mississippi
1 review
0 helpful votes
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April 21st, 2020

Ordered a birth certificate, got a form that was free to download from my state and a pre paid printout to send the form in.
Also had to pay the state fees on top of the $50 something dollars I paid them for the free form.
A rip off.

Thumbnail of user davidg2568
New Jersey
1 review
6 helpful votes
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June 25th, 2020

I've ordered various certificates online in the past, I thought this was the same Vital Records site I used before. Turns out, this is a total SCAM! I filled out the forms expecting the Birth Certificates to be delivered to me when in fact they send you an electronically filled out form which leaves YOU to do all the work of submitting the form! Moreover, I ordered 3x so my price tripled - and I did this for 2 kids. Anyone using this service is sucker (like me).

I will be posting negative reviews to for these criminals as many places as possible!

Thumbnail of user klc4
Tennessee
1 review
0 helpful votes
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October 11th, 2020

You can obtain same records for half cost on your state' vital statistics website. They mislead you on their service. They charge you for a link to a form you have to print off and mail to your state vital statistics office. I'm reporting them to the Better Business Bureau

Thumbnail of user jennyp136
Arizona
1 review
2 helpful votes
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February 26th, 2020

I would give zero stars if I could. I paid $47 for a form to be filled out that I could have filled out for free. Instead of only the $20 fee for the State of AZ form I could have sent in by mail, I am now into this for $67 because they filled out the form. This place is a total rip-off!

Thumbnail of user juliah223
Washington
2 reviews
5 helpful votes
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August 13th, 2019
• Updated review

When I found out I had to pay another fee to the actual Bureau of Vital Statistics, I asked for a refund.
I didn't get an answer.
After posting this review, I received an email stating I would receive a refund.
A few days later I got it.

Vital statistics records.com
August 2nd, 2019
• Previous review

This is a third party business.
You have to pay them$47 and turn around and pay the actual Bureau of Vital Statistics...$35.
This is a ripoff.

Thumbnail of user melaniep123
California
1 review
0 helpful votes
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April 17th, 2020

You do not need to pay to get an application for your birth certificate. You can download it for free online. This is a complete rip off and you don't receive your certificate here, do not use this site!

Thumbnail of user audreyp57
Nevada
1 review
2 helpful votes
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January 7th, 2020

After reading all these reviews, I was super worried. From the very beginning, I trusted this company. So, in for a dime, in for a dollar. But after all, I was worried for nothing as I received my vital record certificate in 3 business days.

Thumbnail of user beverlydm
Arizona
2 reviews
1 helpful vote
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May 18th, 2020

Big waste of $. First they say $ back guaranteed, promised to cancel order. Did not. All they do is send you copy of application from state and you have to do all the filing and paperwork. Scam is all it is.

Thumbnail of user charlieh99
Florida
1 review
8 helpful votes
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July 22nd, 2019

Before finding this company, I was in trouble. I lost my passport the week before traveling on my honeymoon. I was in need of a copy of my birth certificate to get a new passport. I ordered my copy through this site and I told them that I needed it asap. I thought that I would receive it without 2 business days, and in fact, I received it in 4 days. Apart from that, they did their job.

Thumbnail of user meaganr10
Oregon
1 review
1 helpful vote
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March 30th, 2020

Yep... I got scammed. I started out by filling out the actual government one, and then couldn't finish, so got an email from these jokers pretending to be the same site. They took my $47, and I have requested a refund. Considering a police report because I'm so pissed.

Thumbnail of user kaseyt10
Kentucky
1 review
7 helpful votes
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January 10th, 2020

I cant believe I didnt do better research. Paid 47 dollars for nothing! Do not use these websites. Gov only I had to end up paying 21.50 and didnt even use the form they filled out for me. Cant believe they let sites like this exist and on top of searches too! I asked for a refund and still have had no repsonse.

Tip for consumers:
Read carefully do not use these sites .Gov only

Products used:
I ended up paying 21.50 on the .Gov website and didnt use their form. What a waste of money.

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