• Vitals

Vitals

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Overview

Vitals has a rating of 3.4 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Vitals ranks 4th among Doctor Reviews sites.

  • Service
    6
  • Value
    7
  • Quality
    4
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate Vitals?
Top Positive Review

“Overall”

Jody S.
6/9/24

I recently was a patient at advanced cancer Therapist. Received very good treatment. The reason I don't give a five star rating is the Dr. I had one request I was told no. It mattered to me. All others were phenomenal with their professionalism and treatment of their patients

Top Critical Review

“Bogas site where doctors write there own reviews”

Keith C.
6/15/19

Doctors pay to delete bad reviews and write and filter what they want. It's pretty horrible, I got really destroyed to where i was once doing CrossFit and yoga everyday to being on disability from a nasal fracture repair with a psychopath doctor. The amount of damn damage someone can do to you body by going end your nose has blown my mind and this was a vitals 5 start doctor. I wrote my review and it magically disappeared the next day.

Reviews (36)

Rating

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Thumbnail of user chars14
Colorado
1 review
7 helpful votes
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May 26th, 2019

I had an horrific surgical experience with a doctor, I shared on vitals, they removed it and blocked me, this is extremely dishonest as you will never get real doctor reviews from patients

Thumbnail of user johnm4419
New York
1 review
2 helpful votes
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February 27th, 2020

Money scam that supports only bad review for YOU to buy something from vitals. My patient tried to leave positive review for me - HE COULD NOT, the site would come up with "nice" computer errors - I know why... Don't trust vitals and yelp - MAJOR MONEY SCAMMERS

Thumbnail of user jaclyns38
New York
1 review
0 helpful votes
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June 30th, 2020

At the very beginning, he seemed to be a great, knowledgeable doctor who knew how to treat my chronic pain. That didn't last long. Any time I called the office, the front desk staff always sounds as if you are bothering them. Often times, before the call ends, I still say "THANK YOU". However, they always slam the phone down before I could finish my sentence. I met with the PA and she was quick and seemed bored while I was explaing my situation. I also had to literally spell out the meds I was on bc she had no idea. Dr. Cash was very pleasant the first few visits. He then advised me which med he wanted me to take. I was away on vacation and forgot my meds(yes, my fault) and it was needed bc I had a bad fall on my knee and ended up in the ED. I have a sprained knee.
The doc who attended to me advised me to call Dr. Cash asap so that he can call in just a weeks worth of meds until I got home. Dr. Cash calls me back to say "I don't call in meds for a sprain and it's your fault you left your meds, not mine. And besides I am not giving you those pills anymore" Keep in mind that HE was the one that had me on them for 3 months and thinks my pain will magically go away. Never have I had such a horrible experience! I will be looking for a new pain doc and will also be reporting him as soon as I get back home!

Thumbnail of user huckleberryt
Florida
1 review
2 helpful votes
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September 11th, 2021

I posted a 1 star review of a profiteering lying doctor and Vitals won't accept it -- it says there is an error and to try later, but when I try later, it is the same message. There are no details. It is clearly just to discourage negative reviews. *** NO REVIEWS ON THE VITALS SITE SHOULD BE TRUSTED.

Thumbnail of user lindab379
Virginia
2 reviews
14 helpful votes
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July 14th, 2017

It baffles me that negative, honest reviews (in the absence of profanity) are often not posted to the site or need to be submitted multiple times before receiving approval, yet, positive doctor reviews are posted immediately preceding a negative review. Sounds to me that many doctors are paying off this company to offset negative reviews by replacing them with positive reviews as a form of advertisement. Many people have filed complaints with the BBB. If you are searching for information regarding doctors' credentials refer to your local State Dept. of Health, state medical board, local courts (to see if there are any malpractice complaints against a doctor), Medicare, or the NIH for information regarding your medical condition or procedure. This site cannot be trusted I found the positive reviews to be fake and the negative reviews are more reliable. Not all doctors have five star reviews. I have been to plenty doctors and most that I have been to would get three stars or less if I am evaluating both them and their office staff.

Thumbnail of user jl492
Indiana
1 review
0 helpful votes
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June 4th, 2020

Tried to contact them about fake reviews posted by someone on the internet harassing me - this person is not my patient. They will not contact me to have the review removed.

Thumbnail of user bryanf243
Virginia
1 review
0 helpful votes
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May 13th, 2021

When I honestly gave a doctor low star, Vitals did not take it. It either did not send me email for verification, or did not allow me to submit my review.

Service
Value
Thumbnail of user jerrys599
Massachusetts
3 reviews
1 helpful vote
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September 3rd, 2020

I wrote a fair review and Vitals was the only one that took it down. Healthgrades, WebMD and Caredash.com did not.

Thumbnail of user lesiak8
New Jersey
1 review
5 helpful votes
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February 20th, 2020

Vitals does make their money on deleting any negative interviews about the doctors defrauding the consumers of the truth about the doctors practice.

Thumbnail of user nataliem788
Alabama
1 review
1 helpful vote
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July 8th, 2021

Vitals.com should require people to identify themselves at the very least! Not reliable reviews!

Service
Value

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