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How would you rate Vivid Seats?
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Tennessee
1 review
0 helpful votes
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Unhappy
January 14, 2023

Vivid charged me 78 dollars for a 30 dollar ticket. When I got to the rodeo they couldn't find my ticket so I had to get a new one! Vivid refused a refund!

Date of experience: January 14, 2023
New York
1 review
0 helpful votes
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The Best
November 2, 2021

Amanda from vivid seats was very helpful purchasing our parking pass, very perfesaiomal answering all my questions and help pick best parking. I have knee issues so very kind to help so we don't walk far. Thank you Amanda

Date of experience: November 1, 2021
Oregon
1 review
0 helpful votes
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Eugene was very helpful with my questions. I was purchasing 3 tickets and wanted to make sure we are all seated together. He was quick to answer my questions and quick to book my tickets. Very helpful indeed!

Date of experience: April 10, 2022
Arizona
1 review
0 helpful votes
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Great service
June 23, 2021

Maria did a great job helping to fix an issue I had with applying credits to purchase tickets. We are all set now and appreciate her cheerful assistance.

Date of experience: June 22, 2021
Virginia
1 review
0 helpful votes
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Great service
June 22, 2022

Marvin J was a great help to me in getting my tickets when n the website wasn't working. And on top of that he made sure I got my credit for my [purchase

Date of experience: June 22, 2022
North Carolina
2 reviews
0 helpful votes
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Best service vivid
November 14, 2021

They are kind courteous very easy to understand and very efficient made sure that I was accommodated and went out of their way to make sure that I was happy and that I was getting what I wanted and that's very important was not trying to rush me off the phone they were very patient and professional and nowadays a lot of people are not professional but vivid the young lady that talked to me and was Tony she was superb

Date of experience: November 12, 2021
Massachusetts
1 review
0 helpful votes
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Friendly and assuring
April 24, 2023

They were very patient, and told me everything I needed to know before I got my ticket. Also offered a discount.

Date of experience: April 22, 2023
Texas
1 review
0 helpful votes
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IF PROBLEM--CALL!
July 9, 2022

After a problem with payment for tickets, I called and received outstanding customer service with Anthony. Patient, reassuring, and kind -- why I will use this entity again!

Date of experience: July 8, 2022
Colorado
1 review
0 helpful votes
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Customer Service
November 1, 2022

Amazing, helped me out big time when my credit card was having trouble with my billing address and Richard was able to sort it out perfectly!

Date of experience: October 31, 2022
Wyoming
1 review
0 helpful votes
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Over all good
March 8, 2023

Michael was very professional and had a good personality on the phone, overall goood experience.In the future i would use MIchael again.

Date of experience: March 7, 2023

Overview

Vivid Seats has a rating of 2.3 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Vivid Seats ranks 41st among Tickets sites.

service
20
value
18
shipping
13
returns
9
quality
12