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How would you rate Vivid Seats?
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California
2 reviews
0 helpful votes
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Everything worked good
October 26, 2022

I had to get parking tickets to Penn State football game. They had to be next day air which they were able to do.

Date of experience: October 25, 2022
Georgia
1 review
0 helpful votes
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Good review
July 31, 2022

It was a no hassle and helpful I had no problem getting ahold of someone to help and have everything explained to me in detail.

Date of experience: July 30, 2022
Pennsylvania
1 review
0 helpful votes
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Great Customer Service
December 18, 2021

The support team was very friendly, knowledgeable about the event, and got me great seats. Thank you.

Date of experience: December 17, 2021
Maine
1 review
0 helpful votes
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Vivid seats is extremely proffesional. 12 year customer. Fernando was an excellent tix agent. Best option.

Date of experience: March 1, 2023
New Mexico
1 review
0 helpful votes
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Ren was very helpful... answered my questions and helped me get the tickets I was looking for. Great service.

Date of experience: April 26, 2022
Oregon
1 review
0 helpful votes
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I was unsure on how this all worked. Abel helped me and made the process easy. I beleive he explained everything I needed to know, in detail.

Date of experience: July 8, 2022
Tennessee
1 review
1 helpful vote
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Excellent Service
December 19, 2018

The representative, Matias, was most helpful in helping me with my ticket order. His professional manner was very impressive.

Date of experience: December 18, 2018
Texas
1 review
0 helpful votes
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Jose was great!
October 3, 2021

He reassured me of any concerns I had and was very patient with me. Great customer service skills. I had a great experience.

Date of experience: October 1, 2021
Arizona
1 review
0 helpful votes
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Called today to get tickets for Cardinals game. Angel P helped me out. He was very knowledgeable and courteous. Thank you

Date of experience: September 2, 2021
Florida
1 review
0 helpful votes
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Great service.
February 24, 2022

Jennyrose B. Was very helpful in assisting me with my ticket purchase today.
5 star service all the way.

Date of experience: February 23, 2022

Overview

Vivid Seats has a rating of 2.3 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Vivid Seats ranks 41st among Tickets sites.

service
20
value
18
shipping
13
returns
9
quality
12