VRG GRL

I bought a bunch of clothes from this site. They were TINY. Im telling you, completely untrue to size. I decided to return them, and this is where the real fun begins. You only have 14 days to return the items. It take 2-3 weeks to ship something back from the US with regular shipping. This will still cost you 25+ $. Then Verge tells you to pay for tracking as well, that way you can confirm they receive the package... This costs an additional 60$.
So you can send the clothes back with normal shipping and HOPE? That they get the return and AT LEAST give you store credit.
This is unlikely because they are a complete scam.

I wasted so much money! DO NOT SHOP HERE!
THE RETURN POLICY IS MESSED UP!

Verge girl has been my favourite shop since i first walked in to their brisbane store when I was 15, I am now 21! The presentation of their clothes are represent perfectly both in store and on the site, sizing is very relevant and i find them very suitable and flattering for my figure. 90% of my wardobe is from verge girl. Love, love, love this store!

Pros: I bought 2 dresses from them and they are exactly like the photos on their website. The quality is very good and the sizes are true to size. I absolutely love them and I will purchase more from the brand.
Cons: I placed my order on June 9 and it has arrived July 17. I understand we are in the covid situation but it was anormaly longer than all the other orders I have made during the covid.

Ordered at 12pm on a weekday, and the order was delivered the next day! When the order was not quite right for me, the team wrote back to me straight away and issued a credit note as soon as they received the parcel, without delay. Great customer service!

I was so excited to buy for the first time from Verge Girl but when I got my top I was very upset and unsatisfied. For $60 I got a flimsy piece of polyester that didn't fit at all, I am normally a medium and I did not realise that the clothes were so untrue to size. Once looking at the returns page, found out I could not exchange it or get a refund. This site is a complete scam for online buyers. Since I paid with afterpay the retruns page says I will KEEP having to pay and store credit will be put in my account. Verge Girl is a rip off.

I placed my order on May 11, it is now June 29 and my package STILL has not even left Australia... (I live in Canada). There website states "standard shipping 5-10 days (some delays may occur" - so I was expecting "some delays" given covid. However it is nearing 2 months and my package has not even moved since May 19 (still in Australia). When I emailed them to inquire about why my package had not moved in over a month, the response was basically blaming ME and stating that I made the choice to order even though they warned of some delays. My message to them was not rude or placing blame, I was merely asking when I can expect my package as it had not moved in over a month. I was shocked to read the rude and condescending response. This was my first order with Verge and needless to say, this will be my last, even after covid.

I found the store when I lived abroad in Australia and it was one of the few stores I found that was similar to my go to boutique back home ( LF stores). They have super trendy pieces and I just most recently bought several items that were shipped within a day and took two additional days to recieve in the US. I will definetly be buying again from the store, the only thing I wish they would do would be occasional online sales! But nonetheless the quality of the pieces are awesome and it is definetly a great site to buy from.

I bought a dress from this store and it arrived with 2 rips at the zip. As per there policy I took photos and emailed them to the vault returns team. I got a prompt response however they were denying that the pictures weren't clear and that they couldn't see any fault. This made me very apprehensive to return the dress as they may not return my money. Once they received the dress they acknowledged the faults but only gave me store credit as they do not do full refunds. This is against the law as it is a faulty item. After multiple emails they finally agreed to refund me my money however in this process they decided not to refund me the postage fee I paid, even after they said they would credit me for the postage. Safe to say I will not be shopping on their website again.

I have recently ordered the 7 Wonders Stripped dress, The Roxanne Dress, and the Talk About it miniskirt. I received all my items very quickly considering I live in Colorado and it is shipped from Austrailia! The clothes are so cute and fit just as the sizes suggest! If you are ordering from the states I recommend doing some research on Australian sizes so that you get the right fit! I am 6'0" and I was so happy to find that the clothes were not too skimpy, and still so adorable! I love this company and the products!

I ordered some clothes for the first time from Vege Girl. The size was just fit for me and I am really satisfied with the quality. If I find more interesting clothes on their website, I would order some more clothes.

I ordered 2 pieces of clothing from here about 2 months ago, I knew it would take a long time as coming from Australia so knew what to expect and wasn't bothered but the postage already cost me about £10 to deliver to the UK on top of a £100 order. I got a postage card through my door yesterday saying I had to pay £27 customs charge?! I would never have ordered if I knew I had to pay this much! I've ordered from Australian sites before and never had this issue! I feel like I've been robbed! Looking at other reviews this has happened to other people so do NOT order from here unless you're willing to pay a ridiculous amount for customs charge. Really disappointed and they need to state this CLEARLY on the website. In the email they sent me they said I have to accept the customs charge in order to refund any of my items. I really feel upset and like I've been scammed. Do not order if In the UK

I love what I got on vergegirl.com! I bought a dress and I'm hoping to wear it on vacation this New Years in Miami. I had ordered a 6 and 8 to see what size I was and I stuck with the 8 but I had found out that to return I was only offered store credit and I had to pay the return shipping from the US to Australia :( that was the only downside. But now I'm forced to buy some more goodies from the site so I can't complain too much :)! !

Was so dissappointed, following the exact size guides they provided, measured my body then purchased a two piece swimsuit. I got a suit that was not even in swimwear material, so girls dont be fooled by the photos. They may state that the fabric is polyester and stretch fabric, but I got swimwears then went saggy when swimming, and was too loose. I didnt bother following it up because I know their T&Cs were going to be shonky. I feel like some of their products are manufactured properly, then some are just simple makes from lengths of material they have bought. Paying $79 for what looked in the photos as a decent swimmer, was an absolute joke. Really dissappointed with this overpriced cheaply made fake label.

I had ordered a $200 package of clothes from Verge Girl, and received a notification that the items were delivered, but never were. After some back and forth with Support/AUS Post/USPS I was able to receive store credit back. They were super helpful during the process communicating with the postal service, and keeping me in the loop.

I've been a long time admirer of the clothes from Verge Girl I see on instragram so I finally decided to try them out! I purchased the Bowie Baby Tee and it was delivered within two days, beautifully wrapped and I'm in love!

Please be aware that the 1-3 days is not accurate although the website says that. Pretty sure I will hear an excuse that it's because safety measures against COVID but still take it off website because that is false advertising.

I ordered two pieces of items on April 23rd, now is June 10th, I did not receive anything. I emailed the customer services twice! No solution and no refund and I have no idea if they ship the order. Totally bull$#*!tttttt

I have completed two online orders from this site and both came in great condition! Their clothes are absolutely adorable, I literally want everything!

Made an order and received it the next day with no fuss or dilemmas. Size fits perfectly and just like the product images on their website. Great selection of products, will definitely buy again!

Ordered a pair of pants from VG! Love them! They fit perfectly and were exactly as shown on the website. So nice to find unique styles at a great price. Xx

Love the clothing from this brand. Each piece I've received has been loved, although quality can be a little better. The customer service is outstanding, they are always on top of it.

Very expensive low quality and not unique at all. Saw a jumper that i bought from verge girl in another online store half the price from that of Vergegirl... :( cant take money back now...

I love verge girl so much. They have amazing quality clothes for such a cheap price! Great shipping and got all my orders at a good time. Really recommend checking out the sale section!