VRG GRL

So so obsessed with my new tops, cannot stop wearing. One top didn't suit me and returning was made very very easy. Can't wait to buy something new to replace! Xxxxx

Although shipping was delayed coming from Australia to the US, shopping on the site was a pleasant experience and I loved the product I ordered. Definitely will shop there again!

The sizing is true to size and I love that they include what the model's size is as a reference. The package came very fast! I ordered clothing as well as accessories and I love it all!

At first I was smitten by their beautiful and unique clothing. Smitten enough to pay the wicked expensive shipping and price of the clothing. I couldn't even wear the shirt once before I noticed that the strap that tied the shirt together was already shredding apart. I almost wanted to throw the piece out with frustration. I paid over $64 for this top and I was hoping to get far more use out of it. I contacted customer service and they expected me to pay for shipping to send the piece back to be examined before they would decide what to do. There is no way I was going to pay the outrageous price for shipping again to maybe get a refund. There is no way I would shop here again. They have expensive clothing that is made cheaply and their customer service is the absolute worst. Customer service can really make or break a company. I don't often have to go through the trouble of a return but this is by far the worst experience I have had from shopping online. I rather support local boutiques than risk buying their terrible clothing and having to go through their so called customer service.

Verge girl has the coolest clothes and when I needed to return an item, as I didn't like the fit, it was super easy and I got store credit to buy some more treats for myself <3

Ordered for the first time and had such a great experience! Shipped the US super fast and the items were great quality and definitely worth the price!

Overall a great website to shop for clothes on. Everything is cute and with the latest trends and clothes run true to size. I could spend hours and hours and dollars and dollars on this site!

Extremely happy with my little summer number! Fast delivery, good quality. I am new to online shopping (who would have thought in 2018) but VG has converted me :) Sizing guide was spot on! Sophia

Fellow females... never order this brand! I originally found this company on Instagram and were following them for quite some time before I placed a pricey order with them back in September of 2017. Long story short, this company DEMANDS a signature upon delivery. When the shipping company first tried delivering my package I wasnt there to sign, so they left a we missed you letter. I contacted the shipping company and asked them if there was an option to have it delivered without a signature being needed, and there was! But because they missed me the first time I would have to pay $5 for a redelivery fee (what?!). I refused to pay it being that this clothing brand doesnt inform you in the first place that every order shipped demands a signature. Even though I refused to pay the $5 they still agreed to have it delivered. Well, the package never came and a few weeks later I contacted Verge Girl only to find out my order had been shipped back to them and put back in their stock. I demanded my money back and they claimed the only thing they could do was give me store credit. I explained that I refused to shop with them again because dealing with the shipping company they use was too much of a hassle. Fast forward four months later and Im still in a back and forth battle trying to get MY MONEY returned to me. Its unbelievable and I dont want anyone else running into the same problems I have with this company. Please pass on and share. I truly believe this company is a scam and I wonder how many people they do this to!

So far I've ordered two separate times from Verge Girl, and both things that I've received have been so cute! Despite shipping from Australia, the orders came quickly and I have no complaints!

I tagged a brand in the comments of a photo Verge girl had uploaded of a dress of which they had blatantly ripped the design off of. They then blocked me pretty much immediately lol.

This is where I get my statement peices. Can't find stuff like theirs anywhere! And I'm picky about clothes. The quality reminds me of high end brands

I love VGs style and trend, modern and simplisity meets edgy and vintage! Always new styles being added and free express postage is a bonus! Customer service is always amazing!

I ordered something in may... and because of covid it was stuck at customs in australia for 2 to 3 months and they told me they couldn't do anything about it. I mean they could've sent a replacement but whatever. Then, i ordered something else to be shipped in the US, the problem is that it needed to be shipped with DHL express because of covid(which was the only option they decided to offer). Biggest mistake ever. The package said it was delivered and signed by me... which wasn't true. We even checked the cameras and the dhl guy never entered the building that day. They then decided to offer me a gift card as a compensation. I used it and it was sent again with dhl express. Again, the package never came but it said that it was delivered and signed by me. Guess what? The video footage from the camera shows that the dhl guy entered the building but left with the package. They literally stole it LMAO. This time around, customer service at verge girl did nothing to repair this. And i basically wasted my time, energy, money and patience dealing with dhl myself... because well... customer service at verge girl never dealt with them... they did not care one second. I always buy stuff from other australian companies like princess polly, bamba swim... for instance, all the time. Like at least 3-4 times a month. Ive rarely had issues with any of them and if i ever did, they solved the issue right away... and even offered extra compensation. Verge girl should really consider how they manage this company... very poor customer service and management.

LOVE LOVE LOVE the clothes on verge girl i have been a fan for a few years.
I recently brought off them and the shipping took 2 days to New Zealand which is really good!
Would highly recommend!

I made an order on the 22nd September 2020 and paid for international postage. I checked the link to see the status of my order regularly, but once it left Australia I had no visibility. By the end of October I emailed the customer service email address and asked what had happened to the order, where they told me that the Italian postal service had tried to deliver, but they did not have the full details of my address. I checked the details and they were fully correct, including my Italian phone number. Perhaps the Italian postal service is to blame for the incompetent delivery, but Verge failed to notify me and told me that I should have checked on the status myself (reminder: the tracking was not available, I assumed this was due to COVID and the long delays). Since then, I have had a back and forth conversation (over the course of 3 months) whereby Verge accept absolutely no responsibility for the poor communication and missing package, and hold at ransom the money I paid for the order until they receive the return. I had a similar story happen with a package I ordered from Zulu & Zephyr in 2019; they were super responsive, apologised for the length of time it took to get to the bottom of the problem and gave me a full reimbursement whilst they awaited for the missing package to arrive (and they updated me when it did!) It is not acceptable to pass the buck to the national postal service, Verge should be keeping on top of the way they send items.

I live in New Zealand and love this website! Such fun, cool well priced items for all occasions. I always recommend to my friends!

Worst and highly unfoproresional So Called CUSTOMER who only cares about BARKING FALSE information. Pretty Dog Act by them. So thank you for barking up the whole tree. She needs to get muzzled ASAP!

Product was as described and came promptly which was expected with the extra cost (that you have no choice in choosing) for shipping.

The customer service team responded to me extremely quickly and were so helpful. My order came in 2 days and fit perfectly!

So happy with my purchases! Clothes are true to size and good quality :) outfits also came within two shipping days, so quick!

Products are very on trend- ordered a belt and earrings which I wear regularly. Shipping comes quickly and the packaging is adorable!

I love this site, I really recommend checking out the sales. Verge girl is very fashionable and in some cases affordable too.