WalgreensReviews 777

My daughter and I decided to go to Walgreens yesterday immediately upon walking in the door, the clerk stopped waiting on another customer and yelled over to us that my daughter needed to hand over her purse to the clerk (which was a small backpack). The customer she was waiting on looked at us... and I felt completely embarrassed and confused. I asked why and the clerk cited it was store policy. Despite the numerous times I have been in that store and an associate magically appears in the same aisle as I have... I continued to return and have spent a lot of money in this store. However, yesterday, for me was the last straw... I have allowed their employees to stalk me when I make a candy run over and over again... but randomly asking for my daughter's purse when she walked in the store with me was the final act. I will never return to Walgreens again.

Dealing with this company is horrible! They use a 4th rate delivery service that left my package out on the street in front of my building, rather than bringing it to my apartment--or even into the lobby! There is NO excuse for this! And I have fingers crossed that the bottles of detergent I ordered have not broken or leaked because, from past experience with this company, their "solution" is to "bring the soaking wet box and broken bottles to the local store"
If I wanted to go the the store I could have gone and bought the stuff in the first place!
Avoid ordering from Walgreens unless no other company on earth sells what you need.

My mailoder pharmacy united with Walgreens a year ago and i have had one problem or another almost every month since.

They lose track of refills. They duplicate orders. They put orders on hold with no explanation or way tofix it. They ran out of something Ive gotten for years with no trouble and cant tell me more.

Their customer service gives wrong info. They confuse store orders with online. They tell me they cant help me or that I have to call by phone if Im online.

I struggle to think of what they could do worse except sending wrong thing which fortunately so far they havent.

I don't know if Walgreens is individually owned or corporate but the one I go to is always very clean with professional and friendly staff. Their pharmacy is knowledgeable.

Their products are on the bit of expensive side, but if you are a member, there are great discounts of many items that makes it comparable to your local supermarket.

The 3 different Walgreens in my area all have excellent service. I'm always greeted when I walk in and always asked if I need help looking for anything and if they do not have it, they will check their system for the closest Walgreens that does. I've never had a bad experience there and it is so much faster than larger shopping areas. Walgreens in Allen, TX are employed with great people who genuinely care about their customers.

Walgreens mail service received my refill order for six meds on dec. 5. They claim they filled the order on December. 6 for delivery by dec. 13.on December. 27 I called and told them I had run out of meds and the rep said they would overnite deliver. First lie. Three days pass with no meds. I call again on December. 29 and rep in effect claims they never promised overnite delivery and they would call me back in four days. Second and third lies. No call on Tuesday so I call them on Wednesday and they claim they can't fill prescription on my plan since the meds were so recently filled. I explain that I called delivery service and they say I didn't get delivery because Walgreens never placed the meds with them. Walgreens however keeps looking at their computer and seeing a pending note. I explain to them that if they would call their delivery service they would find prescriptions never reached their hands. So, they call my Dr. and get half of my prescriptions reordered and call me telling me my insurer won't cover cost since per their records I just had these meds refilled on December 5. Apparently Walgreens wants to treat an order for vital meds as having been delivered since they are too lazy to call the delivery company and too cheap to send the medications and to sort out where they screwed up in the first place. I am meanwhile at risk of heart and stroke problems and am suffering, insomnia, headaches and nausea while they continue their grossly negligent inaction and continue to lie.

You can get everything done on their app photos prescriptions even go shopping and get it shipped to your home. I use the app mainly to earn rewards and save coupon and reward offers on my account. Idk why no one else is doing this people want to save money but not every one can cut coupons twice a week then organize them to later spent hours trying to find everything correctly to get to check out and find them all wait for a manager to apply one no one's sure about get no rewards or points just hassle and shame. Thank you Walgreens for realizing how this should be done.

My wife and I have done business with Walgreen for a long time and we always go back for our prescription and non prescription needs
The Walgreen employees always treat the customer with the respect we should be getting from a retail store.
In the age of the big box stores~Walgreen seem to remember to treat the customer right
This endorsement comes free from my wife and I as we are not getting$$$ for endorsing Walgreen Drug Stores