GoodRxReviews 191

The prices are not that accurate and people get so upset at the pharmacy staff whom have nothing to do with the prices.

My Free Month, the price was $14, so I signed up with the Gold Card. Then my price went up to $34.00 plus paying 9.99 per month. So unfair! The BBB will find out what Good RX done to me.

This would've been my third year using GoodRx. Ive had nothing but problems every time I use them. I've had this prescription prescribed to me by THEM the last two years. Mind you I've been on this medication for 8 years. I've had migraines my whole life and more from my concussions. I see a neurologist for that. Never EVER did they say I can't take my medicine due to migraines. GoodRx randomly decided they couldn't give me my prescription because "I get migraines." Such a long process for absolutely nothing but stress. Let alone the endless loop I had working with customer service. Horrible. I will never use them again.

I have had a yeast infection multiple times before and the long process of getting a pill at the emergency room was not pleasant at all. I've had to wait 6+hours for them to diagnose me and prescribe a medicine that i already knew I would end up leaving with. This is a very painful and irritating thing and imagine having to wait that many hours once more in the emergency room gave me such anxiety. I was always skeptical about this stuff and it was great being able to get the pill with an hour of using goodrx. I did have to pay for the diagnosis and the pill coming out to 30$ but I'd rather that then going and sitting in the emergency room for the day. The pharmacy and this company doesn't accept insurance. So if I did go to the ER it would've been free. But if you need something fast then this is the route to go if you're willing to pay money.

I have been paying for the Gold GoodRx membership and when I went to the CVS in Booneville MS to get my Edex ED medication filled it was over $500.00 dollars for a 6-day supply. The same price it was without GoodRx Gold membership. So thanks for nothing.

They pretend they will refill your meds, then they come up with an excuse why they can't, and to contact a doctor in your area...even though they have the medication listed as available to request.

Went to rite aid to fill a prescription with a goodrx coupon. Coupon said prescription would be around $135. Actual cost to fill was over $400. How is any company allowed to give people who can't afford their prescriptions false hope that they'll be able to afford a prescription?

As a diabetic patient who has been taking common and safe medications for years, I was excited to try GoodRx prescription services.

Unfortunately, my experience was far from satisfactory. Despite providing a comprehensive list of my medications and spending significant time explaining my situation, I was made to answer over 14 unnecessary questions and receive tens of emails via email and secret messages requiring additional logins. Even after two weeks, I still have not received my prescription.

While the service is priced at $19, the cost in terms of time and frustration was far higher. As someone with a medical background, the medications I require are among the most standard and safe, and the level of questioning and unnecessary complexity was beyond comprehension. I felt frustrated and disappointed, especially given my vulnerable state as a sick patient.
Overall, my experience with GoodRx prescription services was the worst I have ever encountered.

So, I would suggest that others consider their time and energy value before using this service.

I used GoodRX one time in the past without a problem. Today I had an unexpired coupon that stated the price for my script and when I went to pay it was more. I called GoodRX and was told there was nothing that could be done. I asked to speak with a supervisor and there was no supervisor available and someone would call me back shortly. I never received a call back. Disappointed in the service as the coupon price was not honored and no one called to follow up.

Update: GoodRX responded to my review and must have been thinking of a different customer. The pharmacy checked and the coupon was correct and matched all the script details. I was told by the GoodRX representative that sometimes the price can change even if the coupon is not expired. I think if the coupon is valid the price stated should be honored.

Thank y​ou ​G​o​o​d​R​x​ ​f​​​o​​​r helping me with a​ Medication!
Incre​​​​​​​​​​​​​​​​​​​​​​​dible break on my cost!
Keep up the Fantastic Work

I got the gold subscription and decided to do an online medication refill since I need it bad since I'm working nights for a month. Asked me about my symptoms and didn't ask anything eles she went straight to me having to go to er or urgent care. I've gone before for blood pressure and I don't feel anything. So I ended wasting money on top of not getting my prescription refilled when I really needed it.

Update: I had previously contacted Tango twice. Both times they said they never received an order from GoodRX to issue me points for a gift card. No one at GoodRX would help me with Tango. You would think that since this is the company you work with and they don't issue me a gift card, that someone at GoodRX would try and solve my problem. Tango represents you.
I had 29,500 reward points. When I turned them in GoodRX says I'll be receiving an email to help me get a gift card, Amazon card, etc. No response. Through their app I requested another email. No response, no reply. The same thing happened a month ago with my 2,500 points. I'm going to stop using GoodRX and start working with Single Care.

I made the mistake of creating a free account. I was sent an offer for a one time discount coupon (over their regular coupon price) for a med for $4.42 for up to 83 of them. NO WHERE ON THE COUPON did it say it was limited to 30 for that price. Called then at the pharmacy yesterday evening. Customer service said the price was $8.79 regardless of what the coupon said. I asked why the coupon was wrong then and got no answer.

Called customer service today who said that price is only for 30 pills which the coupon did not indicate. She stated ALL coupons say for how many. No they don't. My coupon didn't. I read her everything on my coupon. I read her the conditions attached to the coupon which says up through 83 pills. That customer service rep talked over me repeatedly and told me that the coupon is wrong, wouldn't listen to what I said and didn't care what I had taken photos of from my computer screen. I told this kind of behavior was unethical by the company.

If the $4.42 was only for 30 pills they clearly needed to indicate that! Photos of are my computer screen and no where does it say that price is only good for 30 pills. Of course I do wonder now how much money they will make selling my information. To protect my privacy I will be canceling my account after I have this settled (which I doubt will happen). I asked to speak to a supervisor and was not allowed to. I was told one will call me back. I doubt that will happen.

I made an appointment with GoodRx care and had an appointment with Ashley Calta. Ashley is the worst kind of nurse, where she completely ignored the information I provided and maliciously ended the meeting in blatant violation of NV law. She actively committed wire fraud and medical malpractice during the call and refused to prescribe the medication I needed as part of a routine refill after moving states. She acted with direct malice in making an inaccurate diagnosis to prevent me from receiving my medication. Ms. Calta is a horrible nurse and a horrible person. I would certainly not advise using GoodRx Care.

Tried to get a prescription for a UTI took days to no avail. There is no live chat. No way to contact anyone. Just going back and forth for days meanwhile I'm suffering. This company is dangerous.

I used goodrx for a UTI. Because it was my third within a year they would not prescribe an antibiotic but the Dr asked me questions I had already filled out and with it taking hours in between to respond, it was a complete waste of my time. Obviously, male Dr who obviously isn't aware of or considerate that it's not unheard of to get recurrent utis as a woman made the decision. Find an online place that doesn't treat you like you're drug seeking or something for a simple antibiotic. Maybe I just got a really bad Dr but my experience was terrible today. Oh and also he wanted me to send him another selfie which was bizarre and no reason for it.

Took forever to text back only to have the nurse practitioner tell me sorry we can't help you on this platform have a good day. I stood here scratching my head like wow is this for real? It's gotta be a joke… total scam. Charged me $50 just to tell me have a good day.

My first time using GoodRx. My insurance said my Tdap injection is free but each pharmacy charges an injection administering fee that various. So I searched the web, saw GoodRx provided the charges for all pharmacies near by. I selected the one which is cheapest (Bartell Drugs/ Rite-Add) and printed the coupon out and took it to Bartell Drugs to get the injection. I was very disappointed that the coupon was not accepted there. If I knew the coupon was no good then I would go to my regular pharmacy (Costco) for the injection.

This company is more interested in charging your credit card for $49.00 than trying to assist customers.
GOODRX charges your credit card, even if you are unable to complete the questionnaire and are NEVER given the opportunity to speak with a doctor.
TOTALLY UNETHICAL in my opinion

Wow, the whole process was smooth and fast. I absolutely loved that I didn't have to go and pay $180 at walk in, but at the comfort of my home answered all questions on their website, paid $40 and had my prescription quickly, I am super impressed. On top of it, used their coupon for the prescribed medication and instead of $44 it after the coupon it cost me $11. I am very impressed with their website and quality of service.