Walmart MoneyCard

I purchased this as a way to give my (10yr old) daughter a refillable somewhat secure card while she was on vacation with family friends. To make it refillable you have to sign up for the banking, but wait you also can only refill the bank card that nearly a year later has never arrived. It was not at the top of my priority list to replace a card we would not use. I tried to close the account as I knew there was a monthly fee, when I went to the money card website: https://www.walmartmoneycard.com/help/card-help. It listed 3 ways to close the account.
1- Spend to 0 and they would close it.
2- If you had over 22.50 in the account you could cash it out at walmart
3- receive a paper check by writing a letter.

The internet also said you could close an account through the app by going to account settings.
I tried closing it through the app with no luck, the menu pathway listed was not even in the app. I called the customer service number and there was no option to speak to anyone in fact I couldn't even advance through the menus because I needed to input the CVV code on the back of the card I never received or activated.

So I figured that they would draw the account to $0 with monthly fees and close. And honestly, it wasn't that big a deal to me to not recoup the money.

I logged on this month to make sure it was closed and found that they've drawn the account negative by 2 months of fees. This made me angry as according to their own website the account would be closed at a $0 balance. I again tried to call and found I could get through to a human if I said my card was lost and refused to pay for the replacement.

They did close my account, but I fully expect to get a ding on my credit report even though I was told there would be no such reporting. In short shady practices, not easy to close an account, do not use this card.

I purchased a Walmart money's card green dot. I uploaded money on the card so my teenager could Christmas shop online and in the store. My daughter made 3 Amazon purchases that was on the same day, 2 arrived on time and one didn't so, we call Amazon and they said you can cancel order from your account and we did. Before canceling the order there was $16 dollars left and couple days later we spent that at target which left now $4.63. The same day cancel order was made for Amazon, We call Walmart money card and fill a dispute over the phone about the order. The woman said, oh yes we see the amount for $32.36 the date and your refund will be back on the card 12/20/21. I check my card and nothing. Email customer service and they said they don't see any purchases. I call and customer service said they only see one order from Amazon and brushmark which is from a nother company. They didn't know I screen shot the order and I have phone recordings. I said that's not impossible because I will have more then just $4 dollars left. And plus, Transaction from my account went through because I received every other I purchases except one that was canceled. They didn't even mention the target purchase. They mention everything except order that was actually purchased and went through and the amount was incorrect. They said u made a purchase at Amazon for $2 really. Really... who u know buys anything for $2 dollars from offline u can't pay for in the store. $2 that definitely not correct at all.$2 went through with out taxes. Even gum with taxes going be more then that. I could really sue and really thinking about doing it but I prefer my money back. I will never, ever, buy another Walmart upload money on card again. Gift card yes but money No! Bad customer service

Walmart money card is a scam please report to FDIC immediately, Don't buy from Walmart,why would Walmart sell money cards knowing that this is a scam

Why my account was blocked with notice now I need money for my medication PLESSE open back my account