Walmart MoneyCard

I have used this card for several years with no problem until the last year they claim I have overdraft on my account and less than eight hours after they claim the overdraft took place they charged me an overdraft fee.which their policy says you have twenty four hours to bring the account to a positive balance. Problem is my account never went into a negative balance as verified by phone the minute I got the notification that my transaction was covered by the owner draft they took the overdraft fee out on my account and I still have a positive balance.my account never went into a negative balance yet they say I have to wait for a investigation team to review it could be two weeks before I get my money back.I would not recommend getting a Walmart money card and in tend on canceling my account in two weeks when I can get my direct deposit info change

Walmart Green dot money card is a scam. DO NOT PURCHASE WALMART GREEN DOT MONEY CARD. Walmart blocked me from using the money on my green dot card. I spoke to 20 different managers in one week. One will lie to me and tell me my refund is it the mail. Another manager will lie to me and tell me my money is pending. Another manager will lie to me and say it is being reviewed. Another manager will lie and say it is being processed. Walmart sent me a check for ONE CENT. Walmart owe me a refund for $65.94. I ordered a television from Best Buy. Walmart Green dot money card declined my transaction. I am sueing.Walmart Green dot money card through the BETTER BUSINESS BUREAU. I have been waiting over 30 days for my money to be returned to me from Walmart Green dot money card. The card is a SCAM. The managers are all liars, and refused to refund your money. Don't buy Walmart Green dot money card under any circumstances.

I had 3 fraud transactions in January for charge done at a Sam's club for$381 and change called immediately and was told I had to wait until they posted to file a dispute. I waited and filed the dispute was given provisional credit and then had to call 3 times for my replacement card. I could not have done the charges in NC due to I live in AZ. On April 16 they took back the provincial credit and stated they found not fraud. I felt violated and attacked for the truth. If I was a person who file disputes consistently or frequently I would understand but this was the first time I filed a dispute and when I spoke with a representative she basically told me I lied to get my way. I will be filing charges with the regulatory authorities about this bank and hope to shut it down. Walmart should review the customer complaints and reconsider banking with go bank

I was scammed into buying 10 cards four months ago and putting $500 on each card. I never gave the scammers the card numbers and instead have been trying to get refunded since but every time I call I can tell it's a foreign country and they always hang up on me or get disconnected but NEVER call back. The times I have been disconnected is probably over 20! I used down one card and was refunded $1000 total. I am still waiting for the $3500 and at this point they're telling me the money has already been spent or refunded and both are incorrect.
If I do not get the remaining money soon, I will have to bring my lawyer into this because this is absolutely the worst customer service that I have ever experienced in my life! For some reason it seems like a scam because they are not giving me the remainder of the $3500. Beware!

This company took my money I have paperwork saying that the transaction was declined by them. They have lied about paying it back within a certain time frame and extended that time frame to Christmas Day. It's the worst case scenario. I told them I am literally freezing and was up till midnight watching the clock and checking the account for my money to be credited like they said it would,, so I could go buy fuel for my heater. When it never posted they said they noted the account and I should hear something in two or more business days. The decision to give me my money back was made several days ago but they can't get it together to send my little $37.62 knowing I am without heat until they give me the last money from my checking account. I strongly advise you put your money elsewhere because when you need it the absolute most, they will not even do as they say even if it means adhering to there own time limits.

The company made an error when issuing out my card by sending to the wrong address. I was asked to send in new verification and card would be mailed out that day so I could I receive it in 7 to 10 days. I called back to check and it has not been mailed out. I followed up today and learned it was just mailed on yesterday. I requested to speak with supervisor. The person hung up. So I called again, and got a different rep who stated a card would be expedited in 3 days. The call hung up while verifying my info. I called back. The next rep said they could not expedite a card, was extremely rude and gave me the run around. I thanked him for his time and hung up. Now, my funds are held up with no estimated date of when I will be able to receive them.

Walmart has Customer Service in India, Philippines and other countries. They are scamming Americans out of our Money. I've just recently purchased a card and after getting home I realize that my card had been compromised and all my money was stolen. After countless calls to the customer service they are located in other countries mind you, they continuously hang up the phone and they never return your money. I was devastated I had to pay a important bill and they stole from my family. As I do my research, I come to find that this is infact a scam to Steal from Americans. Multiple victims are suffering such as myself, Walmart MUST be held accountable for this, it has to stop. Please join me in a Class Action lawsuit against Walmart and it's affiliates who hire scammers in other countries to steal our hard earned money. Ebony Hobbs/ *******@yahoo.com Let's work together and get the Justice we deserve. The People vs Walmart

If I could give ZERO stars I would! Had tax check supposed to be deposited and all of a sudden got a check with OVER $200 missing and they said it was fees. 1st off I know for facts that all the account numbers and everything were correct there should not have been any issues but how the heck you gonna charge someone OVER $200 in fees! DO NOT GET this card

I was extremely satisfied with the Walmart money card until this last experience. Someone changed my email and phone number on my account and cleared it out. When I called to dispute the charges they wouldn't talk to me because my phone number didn't match even though everything else matched. It started when I received a call from them checking on charges in Miami when I live in South Carolina. I think it may be one of their employees because it was hacked while I was one the phone with them. Shame because up until this issue, it was everything I was looking for.

I will never buy another Walmart money card or a green dot,,i never made it out the door of Walmart ànd got my money stolen off my card and I call their sucky customer service and they kept wanting to hang up on me and tell me the same thing.they are the stupidest bunch I have ever dealt with and will never do it again.

Called customer service instantly when I was billed fraudulently. Sat on hold for 1 1/2 hours. Was told they could not do anything even though transaction was still pending. They said after transaction went thru file an appeal. I sent an email which they ignored for 2 weeks then sent me a email telling me to send another email listing the exact same steps I already did in the 1st email. I would never again use their garbage card again. Keep the money. I will use every chance I get to trash their worthless waste of time product

The one thing you can guarantee is you will not get a rise of temperature from them because they give zero f&@!?. Move your direct deposits now. Make sure your funds are insured. They will close your account simply by inquiring about matters on the account. No sense of loyalty for long standing customers. Overall very polite representatives, little to no comprehension and plays word games and phone and email games each time you call. Expect to wait until who knows when. My dispute began 11/15/21 and is yet to be resolved. One day mailed. One day still pending. One day you have to do it all over again. Who knows... maybe one day my $633 shows up. I have never!

The Walmart Money Card website is generated by Green Dot. Com These people in these times should allow secure passwords. The passwords are only allowed to have letters and numbers with only 16 digits maximum.

Most of us know this combination of pass word combinations are easy to hack. If someone has the user name it is only a few hours of an automated computer program trying passwords to get your money.

Do NOT use this card! Others are available with better security.

They charge a high fee ever month and it's the only card I never get my money not even a day early. I have money clearly showing been pending for over two weeks they told me they were holding another week then they will release it. Customer Service is horrible, rude and unprofessional. Once they release my money next week, I will not be using these card at all anymore. I don't recommend using this card. It is too many others that don't charge monthly fees and always give me money at least 2 days early let a lone hold it.

I only had the card for three days and now I'm charged a six dollar fee. I think it's bull$#*!. I called to try and get my money back and cancel my card altogether they would not do it. I'll never use them again.

On dec 23 my account was closed without any explanation! Has on the phone for over an hour with a lady telling me she was transferring me to the next in line but kept ending up with the same lady. I have my employer and my fiance's employer doing direct deposit thru them. I have all of my bills pulling from this card. Now i have to find another bank to get an account and set everything all bank up. We have 6 kids two with server disability and are so overwhelmed with keeping up with life. At least some sort of explanation would have be decent enuff. To get dropped without warning and without any explanation is so frustrating! We were over due for our cash back tracker of 75$ which is the only explanation i can think of.

I had a pending deposit from my job almost a month ago. Still haven't gotten it and it doesn't even show anymore. I did take a screen shot. Anyways I have called and called. I get no help. I ask them about my deposit at first you will get it in 5 to 7 days. Now they don't see it and it's somehow my jobs fault. Mind you I have been paid 2 more times and haven't gotten them either. I am trying to figure this out. That's a lot of money they are just taking. Do not use this for anything. They suck and don't want to help.

Have had this card for 7 or 8 years and it has been ok. Recently I cannot access my money and every time I call their customer service and after waiting hours I get told there is a problem with their system and they are trying to resolve it. All I get is apologies, excuses, or get hung up on. This is unacceptable, I have bills to pay, need groceries and am getting late fees all because I can't access my money.

This is a circle of stupid. I closed my account which for some dumb reason they closed my son's account. He now has no access to his funds what he gets from work. He is a minor child with a job. Not only is the website and app always broken, but they are holding his funds hostage for 3 weeks. Per Walmart Money Card's fault they closed his account. Now they want to make him submit documents to "verify" his account in order for him to get his money (that they are holding) in a check for. He has to wait 3 weeks after all that stupid riff raff is submitted. The agents are not good English speakers and their language barriers and accents make simple communication very difficult. None of these documents were needed to create the card/account. Now he has to get a real bank account and still wait on his actual money that was on the card. This is a circle of stupid! Walmart you seriously need to do better. I am pretty sure Sam Walton would be disappointed at what ridiculousness the company has turned into. Should have just stuck with stores and gas. Really holding someone's money after closing the wrong account is beyond bonkers.