Walmart MoneyCard

Bought card 8/23/19 and my car was stolen morning of 8/24/19. WalMart Money card was in the car. Called the 800 number to stop the card and ask for a replacement. I was told they could not send ne a replacement card because they could not verify my identity. Of note within the past month I have bought a car and gotten a new job and had zero issues with identity verification. Asked to speak to a mananager and was told 'corporate' would have to call me back. Never happened... Have made several calls with no resolution while my money sits in some nebulous account and has had "service charges" deducted from the balance. Every call is connected to someone in a 3rd world country who barely speaks English. No corporate number available online. Huge rip off!

I had a issue with my card and i called and got hung up on 4 times on purpose, i will no longer use they services. I had them for years and it gets worse and worse. No one speaks good English and they nver even try to help me i have to figure it out. I would not recommend theses services to anyone

I requested a new card as mine was close to expiring on 11.13.23 and have not received my replacement card as of 12.16.23 and no one can. Tell me why. I'm reporting them to the BBB & going to get a attorney. I want my money that's on my card.

I received one of these in the mail yesterday. I figured it was a scam. How did I know? I received a similar card from a different company and did research on them via the internet, just like I did for this Green Dot Wal-Mart card. The word "scam" popped up way too many times in my Google searches. Also, usually cards associated with banks come with pages and pages of fine print. This one did not. The accompanying letter only asks for personal information and lists a bunch of (baloney) benefits. All these scammers want is your personal info in order to bleed your government benefits/paychecks dry.

It's thoroughly disgusting how many "people" out there are ready to take advantage of others' desperation during this COVID pandemic. Hoping there is a special place in Hell for these slimeballs.

While Walmart money card is having tons of technical issues, I have been a faithful customer. One thing that is something I would leave is that I went to a Walmart store and used the ATM. I was charged $3 off the top for machine fee, and $2.50 for Walmart fee. I was at Walmart using their Walmart money card! Usually even banks don't charge fee's if your using their card and their ATM.

The absolute worst company to work with, terrible customer service and straight thieves. With in the last year my card was compromised three times. One time I just got the new card never used or even placed on the internet and the card was compromised (Walmart Money Card/ Green Dot Bank) were the only one's that had the card information. They have thieves I believe that sale your card information. Stay away from:
(Walmart Money Card/ Green Dot Bank) Period. Bad News

Last week as I was getting off of work I got a notification that $500 was withdrawn from my account, I immediately locked my card and called customer service. I filed a dispute on the ATM transaction and today they informed me that they were denying my dispute and that I was not going to get my money back. I really thought my money was safe I've had this card for over eight years and I've never had an issue until now. I've re filed my claim and I'm hoping and praying that they refund my stolen money.

I've been a user for years, but the customer service the last 6 months has absolutely sucked. To make matters worse, my card expired in November. I called twice before it expired, because I hadn't received the renewal card and was told both times not to worry about it. Then I call again the day AFTER the card expired and was told that because it was already expired, they were unable to renew it so I'd have to buy a new card and they could only return my money to me by paper check in 10 days! They have my phone number, email address and physical address... yet they couldn't bother to tell me that there was a problem with renewing my card? No way... never again... I'm moving to Chime and AmEx Bluebird.

ZERO STARS. Don't get a Walmart moneycard. Is is a scam. Greendot steals your money. Customer support lies through their teeth and is unsupportive and extremely incompetent, and they barely speak English.

When doing your taxes, you are told that the Walmart money card, allows you to go and, get your money off at Walmart. THAT'S A LIE! You are being scammed by both agencies, with the hopes of you placing your money on their card, and, you spend it with them. They do afford you the right to withdraw your money off the card, because, you're not even allowed to set up a pen number. Therefore, you can't withdraw, do cash backs, or anything. You only can spend the money, preferably, with Walmart, and, associates. It is misleading, and, down right criminally.

I lost my card and had to order a replacement. I paid my lost card fee and waited the 10-12 days for it to arrive. 12 days passed and no card, I waited a couple more days in case of a USPS slip up. Lo and behold no card. I call their CS, order another card that was supposed to expedited. That card failed to appear and according to FedEx it was never shipped. So now I'm going on 3+ weeks of which two paychecks have been direct deposited and I still can't get my own damned money! And they want me to order another card. I do believe I'll be closing my account instead.

So I recently got a refund from my dental company because my insurance paid the whole thing for me. Walmart money card blocked my card for a refund I was entitled to and didn't even notify me they were doing so. I am in the process of buying a house and they are sending my funds back which is delaying the process because they didn't have the decency to just call me and confirm why I got the refund. Which I think it is stupid to block my card without notification and now I can't access my funds. They have me waiting so say 48 hours for the case to be resolved. Holding up my funds which is bad business. Yall need new procedures put in place where it doesn't block the use of people funds when money is already limited due to covid

This is a scamm
Untrustworthy. I couldn't use my card. After purchasing I wanted to just have direct dep. On the back of the card is a cust. Service #. I called. They sent me to a website I filed out a form With #SS address etc I created an acct.
However, the money wasn't t to be found. Walmart, said they don't refund. There's an acct # inside the package. However, it's bankers are Green dot. No cust. Service to take to. There website say errors. Continue to start over putting you formation. However, your not registering the card.
I pushed Management to refund my money after four hours of no communications. Don't do it...

They need to shut them down because it is nothing about them Scamming people. If you don't know it it is ran buy Indians and those people like to scam from other people. And get your information so they can act like the person. Buy taking our information from. Use.

So I ordered my new card 1.5 months ago still have yet to receive it. Then I go online to try and get on my account and it is no longer available. That being said I can't access the money I have on it can't get a new card and it is still taking out monthly this card is crap never again will I use this. If I could give this a negitve 5 stars I would

I thought I'd switch to this card after another bank was a ittle shady in their business practices. I thought I couldn't go wrong with a WalMart card, since that is where I spend my money. WRONG! It advertises up to 4 days early payment, my direct deposit was sent out on a friday at 5 pm and it's Tuesday and no money. I have school supplies to be ordered off Amazon and will never gt the items in time for school. My last bank I had my disbursement the day after it was deposited. I'm going back to my old bank atleast I got my money from them. Walmart is letting a shady company go on, in their name and doesn't care how it's going to ruin their reputation for letting such a place with shady business practices use their name.

Dont use this service. After 15 years these guys stole 88 dollars by transfering money from account to vault when i didnt even have 20 dollars on there and they wont give it back. U cant be 67 dollars negative on a prepaid account with walmart. Im going to Chime after 15 years with these guys. U would be better off going also! Stay away from walmar money card if u wanna keep ur money!

I purchased this card for my BEST FRIENDS birthday without giving it a second thought, when I gave him the card he registered it and tried to buy a radiohead vinyl record for 25 dollars. He couldn't do this because
Apparently you need to pay an additional $5 just to keep the account open...
Also the card rejected multiple times while buying from a record store, he ended up using his own cash.
Complete waste of money, I hope walmart gets split ends while deducting $5 dollars from an account with no money on it...

I bought a temporary card I registered online and it said it couldn't identify my information now I'm stuck with a card I can only make in store purchase and can get any cash off. Then a supervisor tell's me it's nothing he could do. Then he could mail me a check that will take 3weeks to receive it. Then he says that I would have to send in more information to prove I'm who I say I am. walmart money card is real bull $#*! I'm so pissed right now Walmart y'all messed up my 16year wedding anniversary now how I'm going to get my husband a anniversary gift thanks Walmart for nothing.