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Walmart MoneyCard

How would you rate Walmart MoneyCard?
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Oklahoma
1 review
0 helpful votes
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Violated
December 25, 2020

Recieved a gift card for a Christmas present. To activate the card you have to give them all of your personal info. Why do they need my SS# just to activate a gift card. They make you consent to recieve solicitation calls and texts to activate. I would rather pay $50 to not recieve solicitation calls. Do not buy this as a present for someone.

Date of experience: December 25, 2020
Indiana
1 review
0 helpful votes
Follow Brittany H.
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I've used this card for years. I have had someone steal money from it but I didn't think it was because of the card itself. Reading other reviews now I'm sure the card didn't help and I was not able to get the hundreds of swollen money back. Teribke customer service. The final straw was when I attempted to buy a new car last week and was not only not allowed to spend that much of my own money but also had a lock put in my card so niw I'm not even able to pay my rent. I've spent everyday for a week now on the phone stop direct deposits from going into the account and trying to have the account closed and my money sent to me in the form of a paper check( because thats the obly way they say you can get your money sent. They will not transfer it to a different bank) I've had no luck. All my money still sits in a lock account and they keep telling me there's nothing they can do. Complete scam. Check the better business reviews as well. All horrible!

Date of experience: February 26, 2022
Ohio
1 review
2 helpful votes
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Federal refund
July 29, 2022

I had walmart money card for 5 years then had my account hacked... so account closed in meantime my federal refund was supposed to be deposited... this was back in March they send they returned it to irs... well I talk to irs and they say it never was returned so I call walmart money card # again they say they returned it i need to talk to irs again so I did irs claims they never returned it and now walmart money card is being invesigated!

Date of experience: July 29, 2022
Tennessee
1 review
1 helpful vote
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No customer service
March 2, 2021

I Purchased a card and loaded money on it. The card was restricted and I was asked to upload a photo ID, However the link to upload the ID is broke and there is no way to speak to a person with the option given. My vacation was ruined. If they don't value you the paying customer with a way to get a live person, they should not get your money.

Date of experience: March 2, 2021
California
1 review
1 helpful vote
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Scammers
January 19, 2024

I have used my Walmart Debit card for at least 10 years. I had minimal problems until about 2 Years ago. There is NO security offered to protect your [CASH] They will hand your money out to businesses who are [Claiming] to ship, but don't. Customer service is a Joke. You can Hardly understand the representatives because of the Language Barrier. NO HELP, and I had to argue with and threaten the Merchant to refund my money. Most recently, some small charges were placed on my card which I did not authorize.They were I Phone related charges for Utility apps. I do NOT own an I Phone and never will. After disputing the charges, the Clown Show security investigators say that [I] authorized the Charges and will subtract them from my balance. A 10 year purchase history shows NO transactions for ANY Phone related apps. I use a Flip Phone for calls and a Home PC for ALL transactions. USERS BEWARE! If you have the [Guts] to use the card, then make sure your balance is kept below $20.00 at all times except for a quick load for a Right Now purchase. The above listed Scam caused me to cancel the Card and ask for Re-issue. It took more then 5 phone calls to clueless receptionists and close to 1 month for a Replacement Card. I have read most of the other listed negative reviews. THEY ARE CORRECT! Good Luck with the Walmart Cash Debit Cards.

Date of experience: January 19, 2024
Arizona
1 review
1 helpful vote
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Train Wreck
August 17, 2023

I decided to give the card a shot after a divorce so I could start a new. It wasn't too bad untill they locked my account because of "unusual behavior" (I had bought a Soda using the card on a vending machine.).
I called the very obviously outsourced customer service and all they could do is tell me to wait for my card to arrive. The week has passed and I still haven't recived my card and I can't even use the app to pay my bills which will be due soon.
Look somewhere else for a debit card because this is a sad excuse of a "bank"

Date of experience: August 17, 2023
North Carolina
1 review
2 helpful votes
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DONT DONT DONT
August 16, 2023

I had a moneycard for 19 years and overall it was average until you had an issue. It would take over an hour on hold to talk to a customer service representative, the online chat option only worked 10% of the time and they never answer emails. GreenDot still owes me $700 from deposits that came through but never reached my account balance. Been waiting over 2weeks. So DONT GET THIS CARD!

Date of experience: August 16, 2023
Minnesota
1 review
0 helpful votes
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Purchase something on Amazon, notice that I had to change the address after I purchased it for the order was complete. I canceled it. Normally seeing how I didn't purchase a product yet I shouldn't be charged 5 days goes by. Still haven't got my money back in my account. Call up on the 5th day and I'm told I have to wait six more days on top of the five already to get my money back for something I didn't even purchase. Called twice. Each person gave me two different answers. One blaming amazon and the other saying well. It's on hold until the 25th. Long story short, once I get my refund that's it. This card ain't worth the trouble. Things are kind of sheisty if you ask me. Would not recommend this to anyone.

Date of experience: April 19, 2023
California
1 review
2 helpful votes
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They charge you everywhere you go to withdraw money! They even charge you at through the ATMs at Wal Mart! An ATM kept my money and they said I had to wait up to TWO WEEKS before doing a dispute, which I would have to call in myself. Never once offered to track it or set a reminder to follow up on it on their part. Very lazy, uneducated group of operators as well as supervisors. Very sheisty company to do business with.

Date of experience: November 16, 2019
Kansas
1 review
2 helpful votes
Follow Withheld B.
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To activate this card Walmartmoneycard.com has to have your social security number. No # = no access to your money. No refund can be had, no customer service help. This is a SCAM of epic proportions targeting people who practice proper personal information safety. DONT FALL FOR THIS SCAM!

Date of experience: May 5, 2020
Minnesota
1 review
2 helpful votes
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Worst ever for you! If you lose your account information you lose access to your money for weeks. If you cannot access your online information because you cant change your recovery information you have to jump hop skip and keep jumping for them to to a fricken thing. Worst ever customer service because no one can speak clearly, listen at all, make notes on your account file for future reference not chance. They cannot send you an email of your bank statements, or even transfer money to a same name company over the phone. Absolutely ridiculous to have this card. Especially if you plan on getting your paychecks or tax returns. Someone could easily be unable.to access thousands of dollars for weeks without a single location to help to resolve the problems you may have which wouldnt it be nice if walmart cards could be helped by Walmart's? Yeah well they're not. Totally the worst experience ever.

Date of experience: January 16, 2020
California
1 review
0 helpful votes
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I didn't even know until a couple days ago that the 1400 stimulus was even deposited to my card I found out threw IRS. It took three times contacting them waiting an hour each time and then being hung up on for them to tell me that my money was deposited on the card that no money had been withdrawn but my money was lost somewhere in electronic world and I had to wait two days for them to track it to have it put back on my card for my use maybe Tuesday or Wednesday.

Date of experience: May 2, 2021
Maryland
1 review
0 helpful votes
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Gary berry mgr would not pull uo cameras date purchase his asst mgr charles was present ethical no************** filed 11 29 17. Walmart cash card 141.79 stolen mgr gary berry heidi or charles naya employee present witness was never interviewed investigation by atg arkansas leslie rutledge botched. Contact *******@hotmail.com for story

Date of experience: May 17, 2020
California
2 reviews
3 helpful votes
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CROOKS
June 8, 2021

If you want your card blocked For No Reason at All then open an account with Walmart and find out how people in Third World Countries will Rob You with No Explanation of why your card was blocked. No Supervisor Help whatsoever,, just stupid customer service reps that will hang up on you because they have No Idea on how to resolve your problem. Opening a Real Bank Account in the morning. I stopped shopping at Walmart because it's a Multi Billion Dollar Co off other people's money. Rather Shop at Target. They better release my money their holding for no reason is all I know.

Date of experience: June 8, 2021
Indiana
1 review
1 helpful vote
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They commit Theft
August 10, 2023

Have been using this card for years to pay my bills until today, I logged on Facebook to send money to my mom to help out with a bill, but instead of the money being send it was denied 3 times with Facebook keeping records, however some how the money disappeared from my account & also some how the card failed to record the record of this money being removed only added, so in my transactions it shows where I put the money on the card but not where the money mysterious vanished too so at this point I'm left with no other option then to believe the card company itself stole the money an didn't track there fore I highly highly recommend not using this company any longer! & will most definitely be looking into suing for the theft they committed cause once again where they f*cked up was they recorded the money being uploaded but not removed it just disappeared, literally almost any other card company at this point is easily 10 times better than Walmart money card.

Date of experience: August 10, 2023
West Virginia
1 review
0 helpful votes
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Crooks
April 21, 2020

On 4-9-2020 I went to an ATM to with draw cash to pay a debt. The ATM kicked out a reciept saying it was unable to distribute cash at this time.( keep in mind my pay check is direct deposited to this card so the money was there). I did there dispute transaction... sent them all they asked for to do there so called investigation on the matter. (in which the reciept shows along with a screen shot of the accounts activty from the app)as of today I've still not recieved anything from them... AVOID this greendot affiliated card at any cost.

Date of experience: April 21, 2020
Missouri
1 review
1 helpful vote
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Stinks
November 4, 2022

I have my paycheck deposited every week to my card. I use my card for everything. Well I received a settlement check for 33 dollars and I tried to put it on my card, nope said they couldn't verify my identity, I sent them a picture of the front and back of my license. I don't really think its walmart, I think it's green dot bank who is really not a bank and they suck real bad. Ii like walmart I just wish they were backed by another bank besides gdb. The most worst bank ever.

Date of experience: November 4, 2022
New Mexico
1 review
0 helpful votes
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Aggravating MESS
November 14, 2020

I am on a fixed income and my money goes direct deposit to WMMC and has for 4 years. Recently someone got my information somehow and the very day my check got direct deposited, it was immediately successful dry from GOOGLE PAY charges to some type of online game. There were 34 completed transactions which started out with 7 back to back for 54.31 then the amounts gradually went down until I was left with. 16 in my account. I didnt even realize my check had been direct deposited because all I was checking was my balance. It wasn't until I called Social security to ask why my $ hadn't been deposited that I was told it had been deposited as usual. The lady told me to activate my card then check my balance and see if my account had been credited. Well it hasn't and I got my eviction notice today. So, thanks Walmart.

Date of experience: November 14, 2020
Arizona
2 reviews
0 helpful votes
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Walmart card
May 22, 2020

Horrible horrible Walmart card you can do anything they over charge you then you have to wait for hours for a rep then they can't change your information so you can create an account, to connect to your cash it is a mess to inconvenient frustrating to cash app. They resp can't update your information. They are horrible don't want your time with this card a extremely big hasle ugh

Date of experience: May 22, 2020
Maryland
1 review
0 helpful votes
Follow tareena c.
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Let people steal money out of my account and wont let me access the rest of my money. Says 3 weeks! Let them change all my account information and blames the pandemic for not having SECURE card
This is not a SECURE card and they will let people steal your money and do nothing.
I live off SSI and they froze my account and stole money and i have no way to live! No money and they refuse to help!

Date of experience: November 10, 2021

Overview

Walmart MoneyCard has a rating of 1.3 stars from 320 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart MoneyCard most frequently mention customer service, green dot and direct deposit. Walmart MoneyCard ranks 14th among Debit Card sites.

service
151
value
141
shipping
36
returns
37
quality
139