WatchMaxx

My order placed with paying additional amount just to include and assure manufacturer warranty, where i received the watch without the warranty card, and after N calls and follow up i noticed that watch manufacturer warranty already activated since 2 years and currently about to be expired, since then im following up and no positive response or even feedback.!
Im totally unsatisfied and stuck with this situation

I purchased express shipping and there was nothing in the pre-ordering process that said I would have to sign for the watch. It took me over a week to line up with UPS when to deliver it when I would actually be home. No one is home all day every day to sign for a package, and I would never have selected this had I been made aware. It was super frustrating as it delayed me giving a special gift.

After all that, the watch is perfect.

Bought a watch on Watchmaxx. Watch arrived, but it was in a square watch box, not in the original rectangular watch box nor did it include the leather water roll or leather wallet that should've come with it. Disappointed, especially considering their website advertises all watches come in"original manufacturer's packaging". Emailed them pictures and asked for a return shipping label and refund, as it is not as described and missing critical product components. No reply, so I called. The rep answering my call had a terrible attitude and told me I would not only pay for the return shipping myself but also incur a 3% PayPal return fee, even though it is entirely their fault. He then said he would have to end this call. So, I was left with no choice but to open a PayPal claim against them, uploading all relevant pictures and supporting evidence. A few hours later, lo and behold, received email from them saying they would now provide a return shipping label and a full refund with no PayPal fee. I sent it back, it was delivered to them next day, and it took them another 2 days to refund me and close the PayPal claim. They have lost a customer with their hostile customer service (sans the person who emailed me the return shipping label and communicated with mutual respect). I give them 2 stars instead of 1, as they did eventually refund me. Buyer beware.

Was sent the wrong product after ordering expedited delivery. Had to go through an RMA process and pay return shipping to cover their error to get actual ordered product. Correct product received a month after initial order and they sent me an opened box (broken manufacturer's seals).

Just what I was looking for. Arrived in a timely fashion

Very clean. In like new condition. Quick shipping. Wry good price.

Very pleased with this Hamilton watch. It is beautiful and keeps perfect time! 😊

Ordered a watch, it came right away. Watch is truly spectacular.

WatchMaxx has an amazing selection of watches, all of which are very competitively priced. I appreciate the excellent customer service. A friendly and talented staff that responds to email, answers the phone promptly and seeks to enhance the watch buying experience.

I bought a watch, Oris watch 40 mm Dia., but when i received, it is bigger than what i usually wear. So I decide to return. Now watchmaxx charge big restocking fee at $37.47. I understand shipping fee, but if customer cannot wear(too big). Size advertise is not accurate. Watchmaxx should not charge restocking fee. This is very bad, I would not buy from this company again.

Excellent service, fast turnaround, packaged very good. I was skeptical at first because the price was almost too good to be true. Far better than Amazon and other search options. I don't buy watches often but I would buy from here in the far future.

My order was placed with delivery to my home because I was able to modify the shipping address. It had to be the address of the card i placed the order on. I assumed i would be able to modify the shipping address to my business address in which i am at during the day. However, i was restricted from doing so. When I attempted to reach out to contact your organization, you were on vacation for two weeks. So, the three attempts were made and the watch was returned. Of course I wanted the watch, so I called when you returned and paid the additional $29.00 to have the watch reshipped to my business address.

Thank You

Mel

Love the watch, could not have been smoother. Would work with them again

Shipped and delivered fast! The next day! Links came adjusted as advertised and requested! Thanks!

Rapid response great experience! I am very pleased with the purchase

Great watch Great price Great fast service

Order to israel and would definitely recommend ordering from them

Easy website to look for watches by category. Received watch in good shipping time.

I love the Ball Engineer II that I purchased on your website. It's a great watch.

This is the 3rd watch I've purchased through WatchMaxx, and I'm sure I'll get another!

Great watch, easy purchase to shipping to delivery- beautiful gift wrapped and lift perfectly

Good business 👏easy to deal with, fast shipping, good service

I received a Breitling watch that had scratches on it and was unable to exchange for a watch that is supposed to be in new condition they did not have available and I needed the watch as a gift so there was no time I was highly disappointed for there customer service support. Would not pause this site in the future, so unfortunate.

Ordered and received in a very quick tome frame. Watch is exactly what I ordered and packaged very well. Will buy from WatchMaxx again. Very satisfied customer.

I ordered a watch while on vacation and it beat me home. It was packaged very well, and arrived flawless. It was the best price I've seen after searching stores and the internet for a while. I had a great experience.

Nice and new Watch and quick delivery, can only recommend watchmaxx.