NetworkSolutionsReviews 2,653

I decided I did not want to pursue a website after opening an account. I called in and talked to Rene and he stayed with me on the phone and walked me through the process. I am 71 years old and I well know the old school ways of professional help in customer service. No AI, no emails going back and forth... just straight forward customer service.

Mr. Rene is their awesome representative resolving your issues efficiently & very empathetic to the customer with providing top notch support

Yes, Jhaya E. Was very helpful with walking me through my domain name issues.
She helped me navigate your website and assisted me in changing my password and changing some of my account info.
She even helped me renew my domain name and got me a discount on a 5 year plan.
She is very knowledgeable of your plans and website and also very friendly.
Thank you. Kevin Scanlan

James did a fantastic job in helping me with several updates on my site. He explained many things I did not know and provided some suggestions which I incorporated into my site. Am very pleased.

The representative, Luna, was knowledgeable, patient, and extremely pleasant. She stayed with me almost an hour without a hint of aggravation or impatience. I wish I could ask for Luna on every call.

Rene was excellent in assisting me with my concerns. Addressed everything in a short time and got me moving forward confidently.

I was pretty frustated to set up my business e mail.Jaz help me from a to z with professionalism and very good knowledge.She was very patient and waited until I did everything right.

As a person fairly familia with domains and stuff like that, Kim was exceptionally knowledgeable and professional. He was a great help and very patient with my call and its process.

Our computer system had run an update and locked us out of the email account. Devin was very helpful in getting us back up and running.

The Network Solutions Agent did give me a great help for my request to updating the holder's email on my account Domain africa-ata.org

Thank you very much
Muguette Goufrani

If you go to you very informative website. The Web builder is included in all these plans. Maybe leaning towards a subscription model like go daddy. If so I would recommend updating the what is included language.
As a reseller. That tool should be Free to use. If you are doing a subscription model billing for websites. NS will make money after the sale. FYI

My rep understood, listened to what I was saying and didn't make me feel like I was an issue as I navigated the new interface. Just what customer service should be.

It took a lot of time to get my computer AND my phone to work for my email and Clarence was so patient and friendly. If I could have him as my email tech support all the time I would love that. THANK YOU CLARENCE!

We have had password issues for several years. Jazz was fantastic in clarifying the problems that were overlapping each other, and helped us to address browser issues on our end. She could understand the issues. She was kind, patient and knowledgeable. We had the absolute best service. Thank you Jazz.

My corporate Website is managed by a different provider from my corporate email accounts. After a migration, the Website DNS needed by be changed. James, the Genius at Network Solutions, walked me through making the changes with clarity and patience.

My email stopped responding for some reason. Reeniel was able to guide me through the correction and update. He was incredibly capable, courteous, and patient with me. It took me several tries to get back full service. He stuck with me through several attempts on my part. He was so patient and encouraging.
He was truly the best.

Marvin did an excellent job. He took the time to explain everything to me and handled my renewal order perfectly. One of the best customer service experiences I can remember.