NetworkSolutionsReviews 3,358

I called in to the Network Solutions team this evening for assistance in getting my email set up through Outlook. Though the diligent efforts of Chris Chan and a Microsoft support person, I was finally able to get my email to populate Outlook. Great experience overall! Chris was professional and patient.

Marvin did an excellent job. He took the time to explain everything to me and handled my renewal order perfectly. One of the best customer service experiences I can remember.

Jazz was fantastic. She answered all of my concerns in one go. She showed me how to do what I needed, and how to check back in 24-48 hours to see if the DNS change had gone into effect yet. I was very impressed. On the lighter side of things, she made my day by pronoucing 2KJS.com as two-Kay-Jays. Which is what I intended it to be read as. In 6-8 years, she is the first person to understand.

Difficulty logging into my account, AJ had the patience and experience to see me through difficulties to make the renewal. A huge thank you!

I had an excellent experience that was highly productive. Michika is very professional and knowledgeable. She is personable, outgoing and a pleasure to work with.

After calling all the platforms that host my domain names and finding that they either only use chat or will only send me instructions on how to fix problem and buy more services, I called here, where one of my domain names is hosted, and an agent, Val, took an hour figuring out what had happened and FIXING IT!

User friendly to say the least. Thank you network solutions, you were a solution to my network problem!

In the past I always grimace what dealing with off shore phone agents., due t language comprehension... this lady was competent nd polite and spoke English very well... All in all it was positive experience without language misunderstanding or repeating works.

I would only wish other offshore agents could be half as good as this lady.

Rene Adrian R provided excellent support and resolved my billing and renewal issue successfully.
He was thorough and exhibited great patience in adjusting my billing now that I am retired.

I received a phishing email regarding a bogus Network Solutions email account, and the service rep, Jazz, quickly rectified the problem. Jazz was efficient, knowledgeable, and friendly--everything a first-rate rep should be.

Rene was excellent. He needs to be fast tracked all the way to the top and run the company. Why? Because he was straightforward, understanding and extremely helpful with no thought of himself. Give him a big raise in the interim, and fast track him to become CEO of Network Solutions and this is no joke. I know it will happen it's just a matter of time. Thanks, Dan

THE PERSON WHO WORKED WITH ME WAS VERY HELPFUL IN SETTING UP A NEW EMAIL - I HAD FORGOTTEN HOW TO DO THIS. THEY ALSO OFFERED ME A DISCOUNT FOR RENEWING SERVICES FOR THE NEXT THREE YEARS.

Sheila (Customer Support Specialist) is an expert. She is thorough, courteous, and exacting in her work. My request for assistance was fulfilled perfectly. I am most appreciative.

The support staffer I spoke to was very friendly and helpful. I was not exactly a delight to work with, and he was quite supportive.