business logo of WebStarts

WebStartsReviews 67

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate WebStarts?
grey star
grey star
grey star
grey star
grey star

WebStarts Reviews Summary

WebStarts has a rating of 3.5 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebStarts most frequently mention and customer service. WebStarts ranks 6th among Website Builder sites.

service
14
value
14
shipping
2
returns
4
quality
14

We monitor reviews for authenticity

Honduras
1 review
2 helpful votes
Follow Louis B.
Unfollow Louis B.
Share Review
Report Review

WebStarts recommended my friend said it was easy and fast to use, and thanks to him I have my own website!

Date of experience: April 9, 2014
Honduras
1 review
2 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

Much searching they found a pages with easy to use tools and help my little knowledge of web pages and that page I found is WebStarts.com

Date of experience: April 9, 2014
Honduras
1 review
2 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

Yo buscaba un sitio web donde pudiera hacer mis paginas web de manera rapida y facil y me encontre una gran empresa como los es WebStars.com me facilita mucho mi trabajo

Date of experience: April 4, 2014
Nevada
5 reviews
8 helpful votes
Follow Brett P.
Unfollow Brett P.
Share Review
Report Review

This is the best FTP Client & has every tool under the sun, and so easy a 3 yr old can go into business making the best web sites for others.
The problem was cost per domain. A few pushy emails at first. But even that has changed for the better, I am more impressed as time goes on. The only others that can compare are full service ftp's http://www.maxasite.com AKA MaxSites.com AND http://nwww.nicster.com a FULL VIP SERVICE that offers self editing, both new start up companies.
We will see how well they come along later this year.

All three of them have Great tech's. And support
Webstarts and MaxASite self creating web site premium packages, for your premium domains are the best, easiest, fastest, simplest, most versatile, FTP Clients I have found for the do it your self layman, with the best web site building tools giving up, and allowing total control of any and all pages, and text, TEXT box size, font, color, back ground and more including any where you want to put it. Also includes, unlimited every thing, width of the pages, direction color and more of menu, text hyperlinks, photo and flash, or logo hyperlinks, with a great range of colors, insert logo links, or any kind imaginable insert able objects and make them hyperlinks. So on and so on and so on. Every tool you can think of are there.

Date of experience: February 13, 2014
California
1 review
16 helpful votes
Follow Kate O.
Unfollow Kate O.
Share Review
Report Review

Let me say first that Webstarts wasn't always awful. I don't know what happened to them but I take back all my good reviews and write about the last six months. Webstarts is a web hosting company. They offer user friendly templates and I was happy with them, until...

They billed me for a year after 11 months. They billed four times for one year. They wouldn't refund the three extra charges. One of their customer service people stole my credit card number and made several attempts to charge things in Florida. Thankfully my credit card company knows I'm not in Florida, so they prevented the fraudulent charges.

After months of emails back and forth & not getting through to them, I spoke to them directly and they were verbally and emotionally manipulative/abusive. So I charged back the over charges.

My domain names are mine but as administrators they've refused to release the URLs to my new web host. I've started over with new everything. I love my new company. They've been very helpful

AS I PROMISED WEBSTARTS... HERE IS MY REVIEW: A once good company has lost their way, avoid http://webstarts.com. They're awful to deal with and will try steal from you a little bit or a lot. Don't let them.

Date of experience: December 10, 2013
Indiana
1 review
16 helpful votes
Follow Jason M.
Unfollow Jason M.
Share Review
Report Review

I had started a website on webstarts but then started wondering about them... They seemed like they wanted your money. Sent me gobs of emails (that went to my spam). They have sales that they say that will end soon (within that day) if you don't take action but weeks later the sales are still going. Through emails they threatened to delete my website if i didn't upgrade. The upgrade feature does not upgrade much even when you pay. They have a very powerful website builder but it would be way better if they were honest.
These were my thoughts before I read reviews on Site Jabber. After reading the reviews and with my own conclusions I am ready to step away from webstarts and I cannot recommend them as a reliable company. I am not trying to bash them, this is just the truth. Maybe they could make a change for the better with God...

Date of experience: October 2, 2013
Ghana
1 review
13 helpful votes
Follow Asomah I.
Unfollow Asomah I.
Share Review
Report Review

Webstarts is the best scam I have ever come accross. There is no need making an attempt to try them. They are worth nothing. They promise only what they cannot do and trust me, if you ever make a mistake and you are thinking of re-imbursement of some funds, forget it because it will never happen.
They won't respond to your mails, and they will not attend to your calls. They are just a mere $#*!!

Date of experience: October 2, 2013
Thailand
1 review
8 helpful votes
Follow Bob C.
Unfollow Bob C.
Share Review
Report Review

Credit card billed without authorization. Trying to get money back is like smacking your head against a brick wall. Hardly surprising the Pay Pal is not a payment option. Animations have not worked for over 8 weeks and my complaint was dismissed because it was not a priority. My phone calls were never returned and my emails were ignored. My advice is... NEVER give your CC details to Webstarts. The word "proceed" is taken as your authorization to debit your card.

Date of experience: September 28, 2013
New York
1 review
10 helpful votes
Follow paul K.
Unfollow paul K.
Share Review
Report Review

After attempting to cancel my account with webstarts. Com, They have not stopped billing my submitted credit card for membership, and they do not reply to any inquiries that I make to them!

Please help!

Date of experience: September 23, 2013
Honduras
1 review
3 helpful votes
Follow Jessica S.
Unfollow Jessica S.
Share Review
Report Review

Webstarts is a great service for anyone looking for a simple and cost-effective web design tool. The tech support is excellent and the design interface is easy to use and offers a wide range of options to fully customize your website.

Date of experience: June 28, 2013
Honduras
1 review
4 helpful votes
Follow Hector N.
Unfollow Hector N.
Share Review
Report Review

Hello, I upgraded to Pro Plus WebStarts not long ago, and its been working very well for me. I have a personalized email, my own domain, log in to my website, forums and more!

Date of experience: June 28, 2013
Honduras
1 review
3 helpful votes
Follow Dionisio R.
Unfollow Dionisio R.
Share Review
Report Review

WebStarts is a great product, I really enjoy using their service quick and simple

Date of experience: June 11, 2013
Illinois
1 review
2 helpful votes
Follow Tim B.
Unfollow Tim B.
Share Review
Report Review

I have used WebStarts since 2009 and I have a say that it has been a great experience. When I was graduating from college I needed a website as a part of my graduation requirements. As anyone who is trying to make a website knows, the options for creating site are somewhat limited if you don't know where to look. There are other applications out there but most of them are what I would call intuitive and the ones that I would consider intuitive I found to have far too many limitations with the design tools and therefore it limits my creativity.

WebStarts.com had none of these issues. It is intuitive and allows for full creativity, letting me make the site design I envision, not the one that will fit into the templates provided by the web builder application. Because of the tools that WebStarts offers I was able to complete my website in a timely matter and focus my attention on other studies which I also needed to graduate. In short, WebStarts was a lifesaver for me and I would recommend it to anybody who needs to build a website whether they are an amateur or professional.

Date of experience: May 13, 2013
California
1 review
1 helpful vote
Follow Jonny J.
Unfollow Jonny J.
Share Review
Report Review

This site was very easy to use and the customer service is great. Real people on the phones who care about getting your site and business to be successful.

Date of experience: May 13, 2013
Florida
4 reviews
14 helpful votes
Follow Connor R.
Unfollow Connor R.
Share Review
Report Review

I've been using WebStarts for about a year and a half now, and I LOVE it. I'm a web designer and have switched to using WebStarts to build my client sites, it makes the design process 10X faster - which means more time for me to make more money!

Date of experience: May 13, 2013
Japan
1 review
2 helpful votes
Follow Sarah J.
Unfollow Sarah J.
Share Review
Report Review

A couple years ago I was in need of an easy site builder to not only build my own personal website, but to build sites for a couple of my friends, since I'm the only one thats good with a computer. I ended up sticking with webstarts, their prices were great, customer service was very personable, and they made it easy for me to build numerous sites which now enables me to have customers and maintain their websites for them. At the end of the day, choosing webstarts was a great choice.

Date of experience: May 10, 2013
Colorado
2 reviews
2 helpful votes
Follow Martin D.
Unfollow Martin D.
Share Review
Report Review

I was very hesitant to use this product based on the reviews I had read. But for $7/month I said "what do I have to loose?"... and I'm glad I did.

The Software is Stupid Simple to use, I got through to customer service in literally 30 seconds and Johnny went above and beyond to answer any/all questions I had and was very user friendly. In fact, I had actually purchased $130 in services that I didn't need and he told me same and immediately reversed the charges.

As to email support,,,,,, well, that took 48 hours for a response. However, the response was very thorough and well thought out.

Personally, I am very happy with their product and support.

Martin D'Onofrio

Date of experience: April 17, 2013
California
1 review
5 helpful votes
Follow Dr L.
Unfollow Dr L.
Share Review
Report Review

Webstarts online performance is very sporadic; their customer service is super slow, impersonal and just about nonexistent - they are not easy to get ahold of, and once you get a real person, they are often rude and usually not helpful; the billing function continues w/o your notification and exact knowledge of what it is for, and its very difficult to resolve billing mistakes. Bottom line: STAY AWAY FROM WEBSTARTS --- they want your money, but don't want to hear from you, ever. I also have accounts with GoDaddy and Hostway for other domains - they are easier and better to work with, and you can actually get someone on the phone if you need to. My advice: Go online and check the website builder reviews on google prior to signing up with one.

Date of experience: April 3, 2013
Adam B. — WebStarts Rep
over a year old

http://www.webstarts.com

Florida
1 review
11 helpful votes
Follow Robert A.
Unfollow Robert A.
Share Review
Report Review

Don't worry about the 5 year "locking in before a price increase" - they've been saying that for almost a year and will probably never do it. It's a scare tactic they use to sucker people afraid to lose their website. As for 50% off "special", they've never NOT had that sell and have always charged regular price - feel free to check back everyday to see the sale "has extended." - Don't bother calling support unless you want to be sold something too - their technical support is really nothing more than a way to sell you something else.

Date of experience: February 20, 2013
Florida
1 review
7 helpful votes
Follow Rhonda B.
Unfollow Rhonda B.
Share Review
Report Review

They will keep charging you year after year even when you close your account!

Date of experience: February 4, 2013

From the business

Call us at 1-800-805-0920. Make a free website with the #1 free website builder and get ranked on Google, Yahoo and Bing. When you create a free website, it includes free web hosting.


webstarts.com
Founded in 2005
Bellevue, WA, United States