• Wedding Tropics

2024 CUSTOMER CHOICE AWARD

Wedding Tropics

Overview

Wedding Tropics has a rating of 4.8 stars from 1,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wedding Tropics most frequently mention customer service, great quality, and linen pants. Wedding Tropics ranks 8th among Men's Clothing sites.

  • Service
    43
  • Value
    17
  • Shipping
    17
  • Returns
    10
  • Quality
    96

Proactively asks for customer feedback

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 91.8%
Positive
180
Neutral
9
Negative
7

Instant Feedback

1,949 reviews

How would you rate Wedding Tropics?
Business's Favorite Review

“Fast Service”

K M.
3/31/20

My sister's wedding was planned a few weeks before it happened. Wedding Tropics sent my shirts (for me & my son) quickly. When there was a size discrepancy, the return was easy & I received the shirt long before the big day (due to the global pandemic the date moved up 10 days)! They're great and do their best to meet your schedule. Will definitely use them in the future!

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Top Positive Review

“Awesome!”

Susan J.
7/17/20

Fast delivery. Product was everything I hoped for and better. Bought a beautiful ocean blue linen shirt for my nephew to propose in. He looked so Handsome!

Reviews (1,986)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (207) wedding tropics (81) beach wedding (47) linen pants (30)
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Adam O.
1 review
0 helpful votes
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September 3rd, 2019

Make a fast shipping option for your shirts, possible having a local store in ct

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Donald E.
1 review
0 helpful votes
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September 3rd, 2019

I was happy to find the shirt and style in the colors I wanted, even for my son who is 11.

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Ethan I.
1 review
0 helpful votes
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September 3rd, 2019

Our experience while at the resort was phenomenal. All of the staff were very kind and helpful - going out of their way to please. The food was great, the atmosphere great. ***our wedding planner did a great job coordinating our wedding. I did not give 5 stars because we had two bad experiences while at the resort - the travel desk (not Rendezvous employees) were not helpful - and wouldn't try to help us at all. We booked all of our excursions on our own. The worst experience though came the day after our wedding and every day since...The day of our wedding we were told that the Marriage Certificate would be with the Reception on Friday, May 6. We returned from Martinique to find out it was not there. Then ***told us that the pastor would deliver it late that evening and that we could pick it up on Saturday morning before we left. Then, we got a late night phone call from the pastor stating that it would be Fedex'd and that we would have it back at home by no later than Wednesday, 11th. On Monday, 9th ***sent an email asking us to verify our certificate. I immediately verified. When we did not get the certificate on Wednesday as expected, I emailed ***on Thursday - she told me it could take up to 10 business days. It was at that point that I learned that it was NOT Fedex'd as promised - it was mailed regular mail. One week later on the 18th, I requested the mail tracking from ***- only to find out that she had not mailed until after I spoke with her on the 11th - she never mentioned it. On the same day, she learned that I had left her a $100 tip and requested that I approve that she give it to charity. I declined and instead requested that she use it to get a second copy of the Marriage certificate and Fedex it. She did and I rec'd that copy on the following Monday 23rd. Today is Thursday 5/26 and I still have not received the original copy (3 weeks after our wedding). Very poor communication and follow through on something so important. It tainted our experience.

Thumbnail of user sheilah897
California
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Very nice shirt with beautiful embroider detail and nice linen fabric. Will definitely recommended for anyone looking for a semi formal shirt.

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William T.
1 review
0 helpful votes
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September 3rd, 2019

PayPal & Check are shown as payment options, but are unable to be selected

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Jonathan J.
1 review
0 helpful votes
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September 3rd, 2019

Good experience ordering. Hoping to get order in time for wedding in 1 month.

Thumbnail of user samuels1145
Arizona
1 review
0 helpful votes
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September 17th, 2024
Verified purchase
• Updated review

They were responsive and got me what I needed faster than I even anticipated.

The pants have been out stock for two weeks
September 17th, 2024
Verified site experience
• Previous review

* Wedding Tropics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Christopher T.
1 review
0 helpful votes
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September 3rd, 2019

In the perfect world, I wished I could get items faster. Highly recommend these beautifuk shirts.

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Keith D.
1 review
0 helpful votes
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September 3rd, 2019

Fabric is texture and feel is amazing. Top of the line just like they say. My hubby looked amazing!

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Daniel W.
1 review
0 helpful votes
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September 3rd, 2019

Great customer service. Thanks Carrie for helping me through the process! Great products!

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David O.
1 review
0 helpful votes
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September 3rd, 2019

Site was hard to navigate, had to place order 4 times before successful.

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Donald K.
1 review
0 helpful votes
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September 3rd, 2019

Really enjoyed the service and the shirt was perfect. Thank you so much.

Thumbnail of user roberta4575
Massachusetts
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Delivery was right on time. Product was as described and fit is perfect.

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Tyler J.
1 review
0 helpful votes
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September 3rd, 2019

I was satisfied with the order procedure. I would recommend you to others.

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Aaron Q.
1 review
0 helpful votes
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September 3rd, 2019

Wonderful site, I hope that my shirt is exactly how I want it to be when it comes

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Christopher L.
1 review
0 helpful votes
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September 3rd, 2019

Happy to order my shirt with you all hoping to get the right color and size. Thank you.

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Joshua W.
1 review
0 helpful votes
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September 3rd, 2019

The only problem is I can only give 5 stars! Job well done, everything is perfect. Thanks again!

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Jacob R.
1 review
0 helpful votes
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September 3rd, 2019

Thank you for providing an excellent website, and selection to help me look my best for my wedding!

Thumbnail of user jackyb44
Florida
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

It was fine but I did have to return both and then order another size even exchange would have been better

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Gary O.
1 review
0 helpful votes
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September 3rd, 2019

Product was very nice, price okay but delivery was a little slow.

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Will Y.
1 review
0 helpful votes
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September 3rd, 2019

Order procedure was great, as was the quick response to my questions.

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Christina Q.
1 review
0 helpful votes
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September 3rd, 2019

Thanks to the lady from support who helped me on the phone.

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Dan Q.
1 review
0 helpful votes
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September 3rd, 2019

Great quality in clothing, and the website is very helpful in sizing!

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Eric E.
1 review
0 helpful votes
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September 3rd, 2019

Very pleased with the selections and ease of ordering and website design.

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Ralph L.
1 review
0 helpful votes
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September 3rd, 2019

Purchased as a groomsman in a wedding. Will be able to use in the future. Nice pants

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From the business

Wedding Tropics carries designer custom beach wedding attire for men, women, and kids, in all colors and sizes from petite to big and tall.

Business Highlights

  • Highest quality
  • Fully customizable and tailorable
  • Dressy but casual

Company Representative

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Kevin B.
President
Typically responds within 2 hours

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