• Wedding Tropics

2024 CUSTOMER CHOICE AWARD

Wedding Tropics

Overview

Wedding Tropics has a rating of 4.8 stars from 1,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wedding Tropics most frequently mention customer service, great quality, and linen pants. Wedding Tropics ranks 8th among Men's Clothing sites.

  • Service
    43
  • Value
    17
  • Shipping
    17
  • Returns
    10
  • Quality
    96

Proactively asks for customer feedback

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 91.8%
Positive
180
Neutral
9
Negative
7

Instant Feedback

1,949 reviews

How would you rate Wedding Tropics?
Business's Favorite Review

“Fast Service”

K M.
3/31/20

My sister's wedding was planned a few weeks before it happened. Wedding Tropics sent my shirts (for me & my son) quickly. When there was a size discrepancy, the return was easy & I received the shirt long before the big day (due to the global pandemic the date moved up 10 days)! They're great and do their best to meet your schedule. Will definitely use them in the future!

See full review
Top Positive Review

“Awesome!”

Susan J.
7/17/20

Fast delivery. Product was everything I hoped for and better. Bought a beautiful ocean blue linen shirt for my nephew to propose in. He looked so Handsome!

Reviews (1,986)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (207) wedding tropics (81) beach wedding (47) linen pants (30)
Thumbnail of user nicholasu149
Nicholas U.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

You're tailored section is not inline with the information tailors normally use. When I showed the tailor what you requested, he looked a bit perplexed. The naming conventions were probably the issue.

Thumbnail of user davidb12625
David B.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

I ordered a shirt for my husband for our backyard wedding from Weddingtropics and we were extremely pleased with the finished product. We had it tailored made to his measurements. We followed the instructions for measuring on their website and the shirt fit to perfection! I highly recommend them for their superior craftsmanship and the quick turnaround. It was delivered as promised.

Thumbnail of user anthonyv1216
Anthony V.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

I purchased the pants for our upcoming beach wedding and they are perfect! The ship time was fast as well. The only thing I would change is showing the color of all the pants on a model. It was hard to tell by the swatch.

Thumbnail of user aland854
Alan D.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

I was completely satisfied with my order of pants and shirts for my beach wedding. Many compliments on both shirts and pants... Thank you so much for helping me look my best on a very special day in ones life...
Forever Customer...

Thumbnail of user kyleb1185
Kyle B.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

We are pleased with the service from Wedding Tropics. The shirt is handsome and well made. We would gladly recommend this company for a wide selection and good service.
We were disappointed that our mail carrier just stuffed the package in our street mail box - and it was stuffed. We had expected delivery to our door.
Thanks for your good service.

Thumbnail of user carli197
Carl I.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Had a rush and had to get custom made within 2 weeks. Ordered backup from another company. You guys rocked it and the quality blew the other company away.! If allowed to say it was Island Importer ;)-

Thumbnail of user raymondc1016
Raymond C.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

All aspects of the order were top-notch & professional; the easy order process, the communication during shipment and the product itself. Would most definitely use this website again! Without a doubt!

Thumbnail of user ethani140
Ethan I.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

I made some "stupid" mistakes on my order online.
Although I actually provided an incorrect phone number, customer service sought me out. The person who was the finally corrected everytihng was ***. Everything worked out fine! Thank you ***!

Thumbnail of user jonathanz272
Jonathan Z.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

The style and quality of the shirt was perfect but if I had to make a suggestion it would be to update the customer on the progress as the waiting period is quite long. Having said that I was told 6 weeks and that's what it was. Totally worth waiting for.

Thumbnail of user alexandras523
Massachusetts
1 review
1 helpful vote
  • Send Message
September 30th, 2024
Verified purchase

I have to order this shirt for a wedding and it didn't show up. Tried to contact wedding tropics on multiple occasions and finally got through to someone via email who was not helpful. I now have to order this shirt for a second time and it doesn't seem like USPS is going to reimburse me for the first missing item. I will never order another item from this company due to the disgraceful customer service.

* Wedding Tropics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user nicholasd774
Nicholas D.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

They were great. Shipping was free. Colors looked great and the fabric was comfortable.

I accidentally ordered the wrong color and one of the sizes was not what was expected. Definitely order early and try it on right away. I put it off while my future wife was on me to try things on. I opened the box two weeks before we left only to find I ordered the wrong color and size for her son and the wrong size for myself in one item. I heard about it for the week it took for the replacement to arrive. Wedding Tropics was a text away. They helped me by text as I ordered the replacements and I had my items in a week. There is a phone number on the website to text, use it. I called but didn't get a response. I sent a text and received responses right away, every time, even in late evening when I realized my mistakes. I did not have a huge order and was not the biggest customer, but they took care of me as if I was.

Thumbnail of user jacobq155
Jacob Q.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Quality, Custom, Professional. I ask. They delivered. On Time and to specifications. Fit and Finish are impeccable. I would recommend to any and all who want and need quality attire for a tropical wedding. We looked fantastic.

Thumbnail of user billw1764
Bill W.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

The clothing was exactly what we were looking for. I had some late changes that needed to be made, and the people at Wedding Tropics were very accommodating. When you can buy clothing anywhere, customer service makes the difference. Wedding Tropics is the place. I wouldn't hesitate to recommend them

Thumbnail of user graceh697
Grace H.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

The products are very well made. You wait a little bit on receiving them (normal shipping) with the understanding that you could expedite the shipping. The only reason I didn't give 5 stars is that I had a bit of trouble getting in contact with someone for an RMA I needed. However once I did get a hold of someone they were super helpful and apologetic that they hadn't gotten back to me earlier. The RMA was handled professionally and I ordered another shirt that is perfect. I am looking forward to wearing it on my wedding this July in ***.

Thumbnail of user raymondf807
Raymond F.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

The only thing I would change would be the time. I was shocked at how long it took for the items to be shipped. We ordered the day we were given the link to order and were pushing it to have the clothes here for the wedding. They could have let us know sooner, but you guys did a great job getting them here in time.

Thumbnail of user joshuae535
Joshua E.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Very good quality clothing, exactly what was described. Our only issue was how the clothes were tailored. We measured exactly as the video instructed. The pants were very loose and the arms of the shirts were too short.

If Wedding Tropics were to measure the standard way, then the clothes would have been perfect and our problem could have been avoided.

As for ***,I could not speak higher of him. He was fantastic. Our clothes were expedited and arrived on time. He was very easy to communicate with and very willing to help.

Thumbnail of user matthewi284
Matthew I.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

I needed to order a different size item on short notice. Wedding Tropics pushed the order through and even FedEx shipped the item to my hotel the day before the wedding. Great service! Thank you for the personal attention.

Thumbnail of user donaldz258
Donald Z.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

It would be great if you could clarify the styles of shirts better. The difference between them.
I love the color thread book so I can match the color exactly. The quality of the shirt is fantastic. I would highly recommend your products.

Thumbnail of user philipo294
Philip O.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

I have a 41" waist, which means I normally have to choose between a tight 40" or a loose 42" pair of pants. Because these pants were made to order I was able to order a 41" waist and they fit like I wish all my pants fit. They were for a wedding and I wore them all day and up until 11:30 pm. And best of all, because they are made well and look great, I can wear them again instead of throwing them in the closet for the rest of my life. Great customer service, and these folks really care about getting it right.

Thumbnail of user juani257
Juan I.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

The only thing that I see that could improve is the shipping notification updates. I was on a time crunch to received the shirt I purchased for my wedding. But I called and spoke with someone my that answered my question right away and I received my shirt thereafter. The shirt fit perfectly and I am very pleased to have purchased it.

Thumbnail of user paulp2824
Paul P.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

The shirt quality was nice, but I did the alteration order and the instructions were a bit confusing so I ended up with a shirt that was about one inch short and about two inches short on the sleeves. But overall a very nice shirt.

Thumbnail of user billyl385
Billy L.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

The support by the owner was immediate and excellent. Very important to measure exactly and follow the online measurement guide! Love the shirts and match the stitching on the shirts to the pants. Wish there were size labels inside the pants and shirts. Overall great quality, great price and excellent support directly from the owner. Would definitely highly recommend Wedding Tropics.

Thumbnail of user rogera603
Roger A.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Everything was very good with their service. They personally handled my order well, made adjustments as I requested and completed and shipped the order quickly. Unfortunately I made an error on one of the sizes of custom shirts. They were understanding and offered me a discount on my replacement order which was very fair. Overall the service was terrific the the quality of the product was great.

Thumbnail of user anthonyv1215
Anthony V.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

When I received my pants and shirt I was disappointed - the pants were too big, and the shirt was not the white color I was anticipating. I sent an email and within minutes I received a call from *** who addressed the problem and made it completely right. He went above and beyond the call to make sure I had exactly what I wanted, and in plenty of time! I couldn't be more pleased, because it's an awesome outfit and fits perfectly. Thank you!

Thumbnail of user georgeq448
George Q.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

I ordered my husband a shirt for our son's wedding and it looked great on him. I just followed the instructions for measuring and placed the order. I should have ordered it earlier, but noted the wedding date and the shirt arrived a week before the wedding. I was very happy with the service and the quality of the shirt! Thanks!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Wedding Tropics carries designer custom beach wedding attire for men, women, and kids, in all colors and sizes from petite to big and tall.

Business Highlights

  • Highest quality
  • Fully customizable and tailorable
  • Dressy but casual

Company Representative

Thumbnail of user kevinb112
Kevin B.
President
Typically responds within 2 hours

How do I know I can trust these reviews about Wedding Tropics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Wedding Tropics?