• Wedding Tropics

2024 CUSTOMER CHOICE AWARD

Wedding Tropics

Overview

Wedding Tropics has a rating of 4.8 stars from 1,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wedding Tropics most frequently mention customer service, great quality, and linen pants. Wedding Tropics ranks 8th among Men's Clothing sites.

  • Service
    43
  • Value
    17
  • Shipping
    17
  • Returns
    10
  • Quality
    96

Proactively asks for customer feedback

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 91.8%
Positive
180
Neutral
9
Negative
7

Instant Feedback

1,949 reviews

How would you rate Wedding Tropics?
Business's Favorite Review

“Fast Service”

K M.
3/31/20

My sister's wedding was planned a few weeks before it happened. Wedding Tropics sent my shirts (for me & my son) quickly. When there was a size discrepancy, the return was easy & I received the shirt long before the big day (due to the global pandemic the date moved up 10 days)! They're great and do their best to meet your schedule. Will definitely use them in the future!

See full review
Top Positive Review

“Awesome!”

Susan J.
7/17/20

Fast delivery. Product was everything I hoped for and better. Bought a beautiful ocean blue linen shirt for my nephew to propose in. He looked so Handsome!

Reviews (1,986)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (207) wedding tropics (81) beach wedding (47) linen pants (30)
Thumbnail of user davidg4337
Massachusetts
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

I ordered an Italian Linen Shirt with Aqua blue embroidery. When the shirt arrived I opened the box to see a perfectly packaged. I tried the shirt on and it was a perfect fit and was everything I expected it would be.

It the cold gray doldrums of January and my wedding isn't till July but, I am even more excited to get married.

Thank you

Thumbnail of user carrieb158
Carrie B. – Wedding Tropics Rep

HI David! Your review brightened my doldrums today! So happy to hear it was a perfect fit and i love your excitement. Happy New Year to you.

Thumbnail of user marks2665
Pennsylvania
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

Ordered pants and a shirt. Much to my surprise order arrived just a few days later. I would order the next size up from your usual though but everything i ordered arrived quickly and was complete. Looks very nice

Thumbnail of user glennf154
Texas
2 reviews
1 helpful vote
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June 25th, 2021
Verified purchase

I ordered 3 items for my wedding coming up in October. I wasn't sure if which size to get but if you go by the chart they have for you to look at and size yourself according to the instructions on it you should get a perfect fit like I did. Also got all of my stuff really fast and everything is as described. I have no complaints with anything I bought.

Thumbnail of user ashleyl557
Maine
1 review
0 helpful votes
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May 13th, 2021
Verified purchase

The shirts are great quality. However, I ordered short sleeves (or at least I thought I was) and received long sleeves instead. I am paying someone to turn them into short sleeves, it is too close to my wedding to chance another order mix up.

Quality
Thumbnail of user kevinb112
Kevin B. – Wedding Tropics Rep

HI Ashley,

We don't offer this product in short sleeves so there was not a mix-up, you ordered long sleeves, which is what is also in the picture that you ordered from.

Depending on when your wedding is though we can alter them... Pls contact us at 800-670-3486.

Thank-you,
WeddingTropics Customer Service

Thumbnail of user brandonb1846
Iowa
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

I ordered a vest & pants and the color matched. I returned the pants for a different size and when I received the new pants they no longer match the vest. Very disappointed

Thumbnail of user kevinb112
Kevin B. – Wedding Tropics Rep

Hey Brandon, really sorry about that! We do our best but the fabric runs are extremely challenging to keep perfect from run to run. Particularly with our dark gray. The pants and vest you ordered the first time were both from stock that is from last year, but the pants from the second order were custom made to order and our new fabrics. I will call you Monday to discuss making you another vest to match. The good news is we have a lot of time!

Thumbnail of user christic90
Ohio
2 reviews
0 helpful votes
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March 30th, 2023
Verified purchase

Bought a shirt but it was too small for my fiancee. I reached out and within a day they had sent me a return label. I bought the next size up and it was delivered within a week. Am impressed with the quality, the quick follow up on a return and the fact that I received the second shirt within a short amount of time. Will buy many more things from them. This is a quality store!

Thumbnail of user jamesg5285
Minnesota
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

Needed a specific type of shirt for a wedding, this should work perfectly

Thumbnail of user michaelp3050
Wisconsin
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

We made an error on the color, so I'm working through the return policy to change it to the correct color. This was an error on my part. So far, I've got a customer service rep who is helping me through the process. Everything appears to be on track & it's been a good overall experience.

Thumbnail of user carrieb158
Carrie B. – Wedding Tropics Rep

HI Mike! I received your email and we will ship the Pool/Tiffany colored shirts upon receiving the peach ones. Enjoy the rest of your weekend!

Thumbnail of user tristenb16
Washington
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

The service was wonderful. There were a few unclear measurements in my custom order and they reached out immediately to clear everything up. The communication between phone and e-mail was above and beyond. Great company to order from.

Thumbnail of user williamb3403
Washington
1 review
0 helpful votes
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October 21st, 2021
Verified purchase

Inital order included wrong color of products. Difficult to get in contact with company. The manager that had reached out to me, Kevin B, was candid and personable in his responses and understood the urgency and impact. 11/10 Satisfied.

Service
Quality
Thumbnail of user kevinb112
Kevin B. – Wedding Tropics Rep

William, very sorry about the mix-up, as mentioned we are very short staffed and having a difficult time keeping up with the crazy demand that is happening at same time! I will make sure we include a discount with the refund for our mistake. Thanks also for understanding my candid and personable response.! Haha, Kevin

Thumbnail of user mikes2454
Indiana
1 review
0 helpful votes
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July 3rd, 2020
Verified purchase

My son is having a beach wedding so I need you to get an outfit to wear. I looked at multiple sites online but found Wedding Tropics to have the best selection and price. My shirt and shorts arrived in a timely manner and the quality of the clothes is outstanding.

Thumbnail of user claudiah343
Texas
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

I was a little scared then I received an email after placing my order that my item was out of stock. But I emailed customer service and they promptly reply to me and the promise that my shirt will be on time for the wedding. And I got it before I thought and more that on time. Even after this incident I'm satisfied with the product and the customer service so I can recommend this website for future purchases. Thank you

Thumbnail of user katieh638
Pennsylvania
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

We ordered a standard size suit for my fiancé for our beach wedding. The cut and fit was terrible. Perhaps if you get a custom made suit it is better, but even the quality of the fabric was nothing special. I figured that I could always return it and just pay the cost of shipping, surely that wouldn't be too much. Wrong. They split my order into separate shipments which means I had to re-pay that shipping as two and then because they split the order they said I had to send it back that way or I wouldn't get credited for the merchandise. I ended up paying $60 in shipping charges. And the return I got was over a month after they received the returned suit and I had to email them several times to get refunded. I wouldn't suggest purchasing from them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ralphg271
California
3 reviews
0 helpful votes
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April 7th, 2024
Verified purchase

Was easy to find and order a shirt for picky husband

Thumbnail of user nicholasa531
New Jersey
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

I needed a pair of Linen pants that are long enough, as I am 6'9". I ordered them from Wedding Tropics, received them in a timely manner, and they fit great and are very well made! Would definitely order from them again.

Thumbnail of user kevinb112
Kevin B. – Wedding Tropics Rep

Thank-you!

Thumbnail of user thomasl2495
Massachusetts
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

So far so good. Will follow up when I receive the items I ordered.

Thumbnail of user alany46
Hawaii
1 review
1 helpful vote
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October 25th, 2020
Verified purchase

We did a last minute change if my wedding clothes September 28,2020 ( We're getting married October 10,2020) and found Wedding Tropics. They were very, helpful and fast. Got it within a week. Thank you Wedding Tropics!

Thumbnail of user tatianas63
Portugal
2 reviews
0 helpful votes
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August 17th, 2020

Everything looked great. Pants and vest fit great. Shirt was wayyyy to short though so need to call and return for larger size. Got a medium but sleeves were about 2 inches short on each side. I am tall and lengthy though so hoping a large works.

Thumbnail of user carlz85
Ohio
1 review
0 helpful votes
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April 18th, 2021
Verified purchase
• Updated review

The website is simple to navigate through. They have a good selection and styles to choose from. The communication is very good and the items ship out fast! I had to make a return on some items for sizing reasons and I am waiting to see how the returns are handled but so far very good website to shop with.

Well, to be honest I contacted CS and didn't see a response at first. I initially was looking for an exchange on some items, for sizing reasons, and somehow I didn't catch the first email sent to me. I had already placed a new order for the items I needed to exchanged. So, I sent a second email to ask for a return. I received an email from CS, very quickly, and in that email there was the RMA # to send the items back. I am in the process of the return as I am writing this review, So far I have been satisfied with this website.

Reason I chose this business:

Simply, shopping for an up coming wedding on the beach in S. C. we are attending.

Reason I chose this product:

Style and look. I bought two shirts and the colors to choose from were excellent.

Service
Quality
Very user friendly site.
April 18th, 2021
Verified purchase
• Previous review

The website is simple to navigate through. They have a good selection and styles to choose from. The communication is very good and the items ship out fast! I had to make a return on some items for sizing reasons and I am waiting to see how the returns are handled but so far very good website to shop with.

Well, to be honest I contacted CS and didn't see a response at first. I initially was looking for an exchange on some items, for sizing reasons, and somehow I didn't catch the first email sent to me. I had already placed a new order for the items I needed to exchanged. So, I sent a second email to ask for a return. I received an email from CS, very quickly, and in that email there was the RMA # to send the items back. I am in the process of the return as I am writing this review, So far I have been satisfied with this website.

Reason I chose this business:

Simply, shopping for an up coming wedding on the beach in S. C. we are attending.

Reason I chose this product:

Style and look. I bought two shirts and the colors to choose from were excellent.

Service
Quality
Thumbnail of user daver1124
California
1 review
0 helpful votes
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October 13th, 2023
Verified purchase
• Updated review

The outfit for my friends wedding was Havana style and we all ordered from Wedding Tropics. I had an issue with my pants but was corrected immediately. The ordering was easy and the customer service was over the top. I'll be ordering from them again.

Good customer service
October 26th, 2023
Verified purchase
• Previous review

The person we called and spoke to was extremely helpful and even answered his phone on a Sunday afternoon. We thought we'd get a voicemail
Response but he answered and was friendly and helpful. The over all fit of the outfit we had custom tailored through your website wasn't great. The shirt fit fine but the pants don't fit well at all. Luckily the shirt is long enough to cover my pants. I don't have full coverage in the back and is riding pretty low. Not what was expected for custom
Tailored pants.

Thumbnail of user johnb12430
North Carolina
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Wedding Tropics delivered on time and a quality product. When it wasn't the style I wanted, they worked with me to find the right one. Thank you Wedding Tropics.

Thumbnail of user daniell684
Florida
2 reviews
0 helpful votes
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February 27th, 2020
Verified purchase

Great experience, but I had to send the pants and shirt back because I ordered the wrong sizes. The return process has been as smooth as it gets. I might add I'm actually exchanging for the right sizes. Great people to work with!

Thumbnail of user teresac1602
Hawaii
1 review
0 helpful votes
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January 3rd, 2024
Verified purchase

I live in Hawaii and decided to elope. We needed the clothes fast and got them in 2 days which is almost impossible here on island. Great quality material and excellent customer service. Thank you.

Thumbnail of user rachelt134
Canada
1 review
0 helpful votes
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May 21st, 2018

Being a clothing designer for years, was very impressed when I first saw it in the package. The fabric and the fine details were pretty impressive, but it was when he tried it on was when I was totally impressed. The style of the fit was wonderful and really accentuated him. Thank-you, will be buying more in the future from you guys!

Thumbnail of user elizabethv1162
Alaska
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

I recently ordered four items and one of them was backordered. A customer service representative called me the next day to see if I wanted to wait for all the items to ship together or if I wanted to change my backordered item to a different item because they noticed that my event date was fast approaching.

I greatly appreciated the proactive outreach from the customer service representative! We were able to switch the backordered item for an in-stock item, and we got everything in a timely manner and can't wait for our special event! Thank you!

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From the business

Wedding Tropics carries designer custom beach wedding attire for men, women, and kids, in all colors and sizes from petite to big and tall.

Business Highlights

  • Highest quality
  • Fully customizable and tailorable
  • Dressy but casual

Company Representative

Thumbnail of user kevinb112
Kevin B.
President
Typically responds within 2 hours

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